- Respond, in a professional manner, to all assigned service calls while on duty;
- Read, understand, and comply with all procedures outlined in the Field Procedure Manual;
- Perform all work in a safe manner, and in accordance with established company safety policy;
- Ensure spare parts are properly accounted for using established parts procedures;
- Keep Dispatching Team informed of your schedule and the status of all open jobs;
- Maintain the accuracy of the customer listing by reporting errors;
- Submit weekly paperwork in a timely, accurate and complete manner and in case of Wireless Field Service debrief the performed job in a complete and accurate manner at the Customer's premises;
- Keep company vehicle clean, neat and properly maintained;
- Report and promotes sales or service leads to the proper department;
- Attend customer meetings as required;
- Being a reference point for key customers in case of emergency and troubleshooting;
- Ensure availability to work during week-end and night in compliance with local labor laws;
- Work closely with department supervisor to assist with day to day operational duties.
- Secondary school diploma or University degree in Electrical/Electronic Engineering Basic Level in English;
- Minimum 4 years experience in technical service area working in a service or test environment of UPS equipment;
- Computer Literate Valid Driving License, travel availability, weekend availability (frequently scheduled with little notice) Occasional heavy lifting required (30 kg);
- Excellent customer service skills;
- Self-starter, ability to effective plan, organize, and manage time effectively.
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Senior Field Service Engineer UPS - Barcelona, España - Vertiv
Descripción
Who are we?
At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a lower cost when search and social media increased demand for storage and computing. Our portfolio spans power, thermal and infrastructure management products, software and solutions, and is complemented by a network of nearly 250 service centers worldwide.
We are currently seeking a Senior Field Service Engineer UPS to join our dynamic team in Barcelona, Spain
What responsibilities will you have?
What are the keys to your success?
If YOU embody these qualities and believe you are the ideal candidate, we invite you to apply and embark on building your future career in a thriving and supportive environment
Usuarios de profesión Senior Field Service Engineer UPS en Barcelona
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Miguel Ernesto Rodríguez Sandoval
HR Administrator/Specialist
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Babak Barghi
AI - NLP - Machine Learning - Data Science