- Providing support to customers by responding to inbound requests and document relevant case information
- Assisting users with pre-sales, general inquiries and technical support issues via phone/email/social media channels
- Providing product information to the customer (e.g. subscription, payment and technical requirements)
- Adapting the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/e-commerce reviews) channels
- Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner
- Dutch native level (or Flemish) & English fluent
- Committed and dedicated
- Team player with strong listening skills
- Service minded person with the ability to handle conflicts in a constructive manner
- Being a strong communicator
- No experience needed
- Type of contract: Indefinido
- Working hours: 39h/week (5 working days a week); Mon - Fr between 09:00 - 20:00 and Sat 09:00 - 18:00
- Performance bonus of potentially 250€ per month
- Training 2 - 4 weeks and working with a buddy system
- Equipment provided
- Hybrid system, just a few days at the office
- Spanish lessons
- Meal allowances possible
- Constant, on the job training
- International environment
- Support from the company regarding paperwork (NIE and SSN)
- A cosmopolitan city with a modern look and a rich history
- Colourful Fallas fiestas serving tradition and fun at the same time
- Sunny and warm weather that you will enjoy all year long
- A delicious gastronomic culture including famous paella
- Beautiful surroundings of nature and beaches
- Up-and-coming start-up paradise
-
Technical Support for Telecom Provider
hace 3 semanas
Blu Selection Valencia, EspañaAre you ready to embark on an exciting journey as a Technical Support Specialist in Valencia? You'll be at the forefront of delivering top-notch solutions to telecom customers. · Picture yourself in the vibrant city of Valencia, known for its exceptional quality of life. Here, yo ...
-
Software Designer
hace 3 semanas
EXFO Valencia, España De jornada completaWe are the telecom network test, monitoring and analytics experts—and we love what we do. With over 2,000 employees in more than 25 countries, we help the world's leading communications service providers, network equipment manufacturers and webscale companies make sure their netw ...
-
Big Data Senior Developer
hace 1 semana
Juno Projects Valencia, EspañaOur Client:Kenmei Technologies is a Spanish company based in Valencia founded by telecoms and software experts, focused on providing data intelligence with machine-based decisioning, automating network operations and customer assurance, to help operators to deal with the incoming ...
-
React Frontend Developer
hace 5 días
Juno Projects Valencia, EspañaOur Client: Spanish company based in Valencia founded by telecoms and software experts, focused on providing data intelligence with machine-based decisioning, automating network operations and customer assurance, to help operators to deal with the incoming increase of network com ...
-
Big Data Senior Developer
hace 2 semanas
Juno Projects Valencia, EspañaOur Client: Kenmei Technologies is a Spanish company based in Valencia founded by telecoms and software experts, focused on providing data intelligence with machine-based decisioning, automating network operations and customer assurance, to help operators to deal with the incomin ...
-
Dynamics365 Consultant
hace 5 horas
Mantu Group Sa Valencia, EspañaWho are we?Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an internatio ...
-
Python Developer
hace 5 horas
Mantu Group Sa Valencia, EspañaWho are we?Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an internatio ...
-
It- Telco Functional Analyst
hace 2 semanas
Kenmei Technologies Valencia, EspañaEmailAbout UsKenmei Technologies is a Spanish start up company based in Valencia founded by telecoms and software experts, focused on providing data intelligence with machine-based decisioning, automating network operations and customer assurance, to help operators to deal with t ...
-
Software Designer
hace 1 semana
Exfo Valencia, España.We are the telecom network test, monitoring and analytics experts—and we love what we do. With over 2,000 employees in more than 25 countries, we help the world's leading communications service providers, network equipment manufacturers and webscale companies make sure their net ...
-
Norwegian Speaking Recruiter
hace 4 semanas
Patrique Mercier Recruitment Valencia, EspañaRole Description · We are currently seeking a Norwegian Speaking Recruiter to join our growing team at Patrique Mercier Recruitment. As a recruiter, you will be responsible for sourcing, attracting, and hiring job candidates for open positions. Your goal will be to always meet cl ...
-
Software Designer
hace 1 semana
EXFO Comunidad Valenciana, EspañaWe are the telecom network test, monitoring and analytics experts—and we love what we do. With over 2,000 employees in more than 25 countries, we help the world's leading communications service providers, network equipment manufacturers and webscale companies make sure their netw ...
-
Junior Digital
hace 1 semana
Mantu Group Sa Valencia, EspañaWho are we?Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an internatio ...
-
Corporate Counsel
hace 2 semanas
RingCentral Valencia, EspañaRingCentral is looking for a Corporate Counsel, ideally with 4+ or more years of experience to join its Commercial Legal Team. This self-motivated individual will be comfortable working in an exciting, high-growth, fast paced, sales-driven culture and will be responsible for mana ...
-
Qa Automation Engineer
hace 3 semanas
Mantu Group Sa Valencia, EspañaWho are we?Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an internatio ...
-
Sap Fico Product Owner
hace 4 semanas
Mantu Group Sa Valencia, EspañaWho are we?Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an internatio ...
-
Dutch Customer Service Agent
hace 3 semanas
Recruit 4 work Valencia, España**Are you a people person and like helping others than this position is for you We can offer you a position in an ambitious, energetic and people driven company in which you are able to help customers with their questions. All of this is possible in the beautiful city of Valencia ...
-
Field Application Engineer Iabg Valencia
hace 6 horas
Delta Electronics Valencia, España**Company Description** · Delta Group established our EMEA operation in 1995 with region headquarters in Hoofddorp near Amsterdam to pursue Delta's corporate mission: "To provide innovative, clean and efficient energy solutions for a better tomorrow." For nearly 20 years, Delta E ...
-
Sales Manager Iabg Levante
hace 6 horas
Delta Electronics Valencia, España**Company Description** · Delta Group established our EMEA operation in 1995 with region headquarters in Hoofddorp near Amsterdam to pursue Delta's corporate mission: "To provide innovative, clean and efficient energy solutions for a better tomorrow." For nearly 20 years, Delta E ...
-
Dynamics365 Consultant
hace 5 días
amaris Valencia, EspañaJob description · Take your career to the next level with Amaris Consulting as a Dynamics 365 Consultant in Valencia. Become part of an international team, thrive in a global group with €800M turnover and 1,000+ clients worldwide. · WHAT WOULD YOU NEED? · At least 4 years of exp ...
-
Junior Digital
hace 2 semanas
Amaris Consulting Valencia, España**Who are we? **:**Amaris Consulting** is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an ...
Technical Support for Telecom Provider - Valencia, España - Blu Selection
Descripción
Are you ready to embark on an exciting journey as a Technical Support Specialist in Valencia? You'll be at the forefront of delivering top-notch solutions to telecom customers.Picture yourself in the vibrant city of Valencia, known for its exceptional quality of life. Here, you'll have ample chances for personal and career development, all while enjoying the lush natural surroundings and sunny climate. Imagine working in a dynamic international setting with a flat organizational structure.
Doesn't this opportunity sound like the perfect next step in your career?
Your responsibilities and impact as a Technical Support Representative will be:
This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees they are looking for new members to join their multilingual team based in Barcelona & Valencia.
Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.