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    Support Leader - Málaga, España - Arelance

    Arelance
    arelance background
    Descripción
    Support Leader / Service Management en Málaga.

    ¿Cómo vas a afrontar tu desarrollo profesional?

    Seleccionamos un Especialista en Administración de Servicios con inglés y más de 5 años de experiência profesional para incorporación en un importante proyecto internacional ubicado en Málaga para Banca e Inversión.

    Se requiere residencia en Málaga dado que será necesario acudir a oficina al menos una vez por semana.


    Requisitos:

    >Experiência en administración y seguimiento de problemas para identificar causa raíz e implementar plan de mejora.
    • Experiência en definición de indicadores que permitan medir la calidad del servicio.
    • Experiência en definición reporte y análisis de KPIs.
    • Gestión de Equipos y Stakeholders.
    • Experiência en mejora de procesos basada en Data Driven Modeling.
    • Metodología ITIL.
    • Experiência en la modificación de procesos y procedimientos de operaciones de TI.
    • Inglés nível avanzado.
    • Valorable conocimientos de Six Sigma Kaizen Lean.
    • Valorable experiência en Sector Bancario.
    • Valorable experiência en la gestión de incidencias con ServiceNow.
    • Licenciatura en Informática Sistemas de Información Ingeniería Informática o similar.
    Valorable maestría en finanzas y negocios.

    ¿QUÉ OFRECEMOS?

    • Incorporación a un proyecto en continuo desarrollo.
    • Condiciones salariales a negociar en función de la experiência aportada y perfil.
    • Integración en un proyecto colaborativo en expansión.
    Si estás interesado/a en una gran oportunidad como ésta inscríbete Queremos conocerteitil, sla, kpi, servicenow, kaizen, lean, ddmEscribe tu dirección de correo electrónico, te permitirá de estar al tanto de los últimos empleos por:
    (ag-001) | support leader / service management, málaga Escribe tu dirección de correo electrónico, te permitirá de estar al tanto de los últimos empleos por: (ag-001) | support leader / service management, málaga #J-18808-Ljbffr


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