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Customer Service Agent
hace 3 días
Avedo - eine Marke der Ströer X GmbH Palma de Mallorca, EspañaFür unseren Standort** Avedo Palma de Mallorca** suchen wir dich als **Customer Service Agent (m/w/d)** in Teilzeit / Vollzeit. · **Deine Benefits** · - sicherer Arbeitsplatz und unbefristete Festanstellung in Vollzeit oder Teilzeit · - pünktliches und saisonunabhängiges Einkomme ...
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Passenger Service Agent
hace 1 semana
Jet2 and Jet2holidays Palma de Mallorca, EspañaPermanent Intermittent · - 20 Hours · **Salary** · - Competitive · **Country** · - SPAIN · **What you will be doing...** · - At · - _Jet2holidays_ we are all · - ** Customer Helpers** responsible for creating memories and ensuring our customers receive a VIP service. · - We now h ...
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Passenger Service Agents
hace 6 días
Jet2 Balearic Islands, España De jornada completaJob Description: · Join as a Passenger Service Agent and help us send our all-important customers on holiday · If you are 'happy to help' and passionate about delivering fantastic customer service, this could be the role for you. · What Can We Offer You? · We offer our valued G ...
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Passenger Service Agent
hace 5 días
Jet2 Palma, España De jornada completaJob Description: · Join as a Passenger Service Agent and help us send our all-important customers on holiday · If you are 'happy to help' and passionate about delivering fantastic customer service, this could be the role for you. · What Can We Offer You? · We offer our valued G ...
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Passenger Service Agent
hace 1 semana
Jet2 Palma, España Permanent IntermittentJoin as a Passenger Service Agent and help us send our all-important customers on holiday · If you are 'happy to help' and passionate about delivering fantastic customer service, this could be the role for you. · What Can We Offer You? · We offer our valued Ground Operations co ...
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Rental Agent Palma
hace 1 semana
Europcar Mobility Group Palma de Mallorca, Españade la empresa · **OPEN MOBILITY FOR YOU** · Europcar Mobility Group is a major player in mobility markets. Its purpose is to offer attractive alternatives to vehicle ownership, in a responsible and sustainable manner. With this in mind, the Group offers a wide range of car and va ...
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Representative Agent
hace 1 semana
MTS Globe Spain Palma de Mallorca, EspañaOur team is growing, and we are looking for enthusiastic and customer focused individuals who are looking for new challenges.We are hiring Representative Agent for a receptive agency in Mallorca. · As a Representative Agent your main responsibilities will be: · - Visiting and pro ...
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Representative Agent
hace 2 días
MTS Globe Spain Palma de Mallorca, EspañaOur team is growing, and we are looking for enthusiastic and customer focused individuals who are looking for new challenges.We are hiring Representative Agent for a receptive agency in Palma de Mallorca. · As a Representative Agent your main responsibilities will be: · - Visitin ...
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Representative Agent
hace 3 días
MTS Globe Spain Palma de Mallorca, EspañaOur team is growing, and we are looking for enthusiastic and customer focused individuals who are looking for new challenges.We are hiring Representative Agent for a receptive agency in Mallorca. · As a Representative Agent your main responsibilities will be: · - Visiting and pro ...
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Ramp Agents
hace 1 semana
Jet2 and Jet2holidays Palma de Mallorca, EspañaPermanent Intermittent · - 20 Hours · **Salary** · - Competitive · **Country** · - SPAIN · **What you will be doing...** · - At · - **Jet2holidays** we are all · - **Customer Helpers** responsible for creating memories and ensuring our customers receive a VIP service. · - We now ...
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Booking Agent
hace 5 días
MTS Globe Spain Palma de Mallorca, EspañaWe are looking for a Booking Agent to join our incoming agency in Palma to reinforce our team for next season. As Booking agent, you will be responsible for the booking management, stop sales, allotment control and following up the booking in our destination. If you enjoy managin ...
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Port Operations Agent Mallorca
hace 1 día
TUI Group Palma de Mallorca, EspañaPalma, Spain- · - Onsite- · - Permanent- · - Full Time- · - 40Join our global TUI Musement team within our specialist business brand Intercruises as a Port Operations Agent where you will be the main point of contact with the vessel's Principal, the ship's Master, officers, and c ...
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Agent B2B Quality Center
hace 1 semana
Iberostar Palma de Mallorca, EspañaAt Iberostar we are looking for a Agent B2B Quality Center (Spanish, German & English speaker) to join our Distribution EMEA team in Palma de Mallorca, but before knowing more about the position, we think it's important that you learn a little about us: · - We are a 100% family b ...
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Rental Agent Palma de Mallorca
hace 6 días
Centauro Rent a Car Palma de Mallorca, EspañaReferencia oferta: MALLORCA · Descripción: RENTAL AGENT PALMA DE MALLORCA · Empresa: CENTAURO RENT A CAR, S.L.U. · Puesto: Rental Agent · - PALMA DE MALLORCA(BALEARES) · - Publicado: · - Jornada laboral: Completa · - Experiência mínima: 0 Meses · Características: Centauro Rent a ...
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Btb Supplier Connectivity Manager
hace 2 días
Hotelbeds Mallorca, Illes Balears provincia, EspañaHotelbeds is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels wo ...
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Customer Care Agent
hace 5 días
MTS Globe Spain Palma de Mallorca, EspañaWe are looking for an enthusiastic individual who is on the search for a new challenge. · Our team is growing and we are hiring Customer Care Agents for a receptive agency in our Palma Office for Summer Season 2024. · The main responsibilities will be: · - Telephone support to ou ...
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P2p Agent
hace 3 días
TUI Palma de Mallorca, EspañaJoining TUI Global Business Services as P2P Agent, you will assist with Accounts Payable (AP) activities within Global Finance Services to provide a high level of service for internal and external customers. · **ABOUT THE JOB** · - As a P2P Agent you will work closely with intern ...
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Representative Agent
hace 5 días
MTS Globe Spain Palma de Mallorca, EspañaOur team is growing, and we are looking for enthusiastic and customer focused individuals who are looking for new challenges. We are hiring Representative Agent for an incoming agency in Mallorca. · The main **responsibilities** are: · - Offer our excursions and other services to ...
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Call Center Agent
hace 4 días
MTS Globe Spain Palma de Mallorca, EspañaWe are looking for an enthusiastic individual who is on the search for a new challenge. Our team is growing, and we are hiring Call Center Agents for an international projectin our receptive agency in our PMI Office for season. · The main responsibilities will be: · - Telephone s ...
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OTC Officer
hace 1 semana
Hotelbeds Mallorca, Illes Balears provincia, EspañaHotelbeds is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels wo ...
Guest Services Agent - Palma de Mallorca, España - St. Regis Hotels & Resorts
Descripción
POSITION SUMMARYProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information.
Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction.
Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak using clear and professional language; answer telephones using appropriate etiquette.Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees.
Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to pounds without assistance. Perform other reasonable job duties as requested by Supervisors.