Trabajos
>
Barcelona

    German speaking Customer Support Representative to Barcelona - Nordic Jobs Worldwide

    Nordic Jobs Worldwide
    Nordic Jobs Worldwide Barcelona, España

    hace 5 días

    Nordic Jobs Worldwide background
    De jornada completa
    Descripción
    :

    We are looking for a German-speaking Customer Support Agents to work in sunny Barcelona

    Our clients belong to the top 500 business companies in the sectors IT, telecommunications, ecommerce, automotive, and financial services.

    We are a multicultural company collaborating with employees from over 29 different nationalities.

    We offer a great work environment, modern offices, a dynamic and young approach, with true career opportunities.

    Responsibilities

    • Take incoming user requests B2C (via telephone/email, log call details onto case management systems and provide response and resolution within SLA to customer)
    • Solve requests/incidents that require a higher level of technical knowledge
    • Support technical enquires and manage incidents of the client's product, car electrical chargers.
    • Progress / close service requests to a satisfactory conclusion on call management system
    • Proactively update customers with status and resolution progress
    • Monitor / progress all open queries in queue
    • Escalate potential service issues to appropriate level
    • Ensure contractual SLA is maintained
    • Respond to any reasonable task posed by the assigned manager
    • Achieve an excellent customer satisfaction level
    Requirements:

    Your Profile

    • Have a proficient or bilingual level of German and advanced level of English
    • Possess excellent customer care skills, knowledge and awareness
    • Have adequate professional experience
    • Are able to implement and manage changes in processes
    • Are responsible and possess independent work habit
    • Have good communication and team skills, flexibility and stress resistance
    • Follow the security rules of the company.
    Offer:

    The offer:

    • Full time 39 hours/week permanent contract: Monday to Sunday, rotative dayshifts.
    • Initial training (first 4 weeks): Monday to Friday from 09:00 to 18:00
    • Salary euros gross/year + up to 2.000 euros gross/year in bonus
    • Central location in Barcelona
    • Bring-a-friend (referral) bonus opportunities
    • Career development programs, specialized courses, and language classes

    If you feel you don't check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it's this or another role.

    Multilingual Jobs Worldwide

    We are a leading multilingual recruitment specialist agency, with businesses from all over the world, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain, and more.

    Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. We have offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.

    Skills/ Customer Serivce,Customer Support,Technical Support,Problem-Solving
  • CashSentinel

    Operations & Customer Support Representative

    hace 3 días

    CashSentinel Barcelona, España

    Rejoignez une équipe dynamique et passionnée dans une Fintech active en Europe · **Intro** · Nous sommes une Fintech B2B, basée à Barcelone avec son siège en Suisse, qui développe des technologies de paiement puissantes pour les professionnels dans toute l'Europe, avec l'objecti ...

  • CashSentinel

    Operations & Customer Support Representative - Cdi

    hace 3 días

    CashSentinel Barcelona, España

    **Representative** · **Barcelona - CDI - 100% · Rejoignez une équipe dynamique et passionnée dans une Fintech active en Europe **Intro** · Nous sommes une Fintech B2B, basée à Barcelone avec son siège en Suisse, qui développe des technologies · - de paiement puissantes pour les p ...

  • JL Talent Partners

    IT Support Representative

    hace 2 días

    JL Talent Partners Barcelona, España

    We're looking for a **German** speaking **Technical Support Specialist** to join our client's team in the beautiful Barcelona · **What you'll do**: · - Solve requests/incidents that require a higher level of technical knowledge · - Support technical enquires and manage incidents ...

  • PayFit España

    Customer Support Representative

    hace 3 días

    PayFit España Barcelona, España

    Descripción del puesto · ¿Quieres ayudarnos a revolucionar el futuro del trabajo? Si esto te suena a un viaje en el que quieres embarcarte, puede que tengamos el puesto adecuado para ti · PayFit es una solución intuitiva de gestión de nóminas y empleados basada en la nube y dise ...

  • Foundever España

    Technical Support Representative

    hace 1 semana

    Foundever España Barcelona, España

    We are looking for a Technical Customer Support Representative Renewable Energy to provide high-level customer support for our client, who is a leading global specialist in systems and solutions for photovoltaic technology and renewable energy. · In this occasion, we are looking ...

  • David Kennedy Recruitment

    Partner Support Representative

    hace 6 días

    David Kennedy Recruitment Barcelona, España

    David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a French speaking Partner Support Representative for their Barcelona office. · Position: Partner Support Representative · Location: Barcelona, Spain · Employment type: Full-time ...

  • David Kennedy Recruitment

    Technical Support Representative

    hace 3 días

    David Kennedy Recruitment Barcelona, España

    David Kennedy Recruitment is working with a leading multinational technology BPO business which is looking to recruit a German-speaking Technical Support Representative in Barcelona. · Position: Technical Support Representative · Location: Barcelona, Spain · Employment type: Full ...

  • JUJUR

    Technical Support Representative

    hace 1 semana

    JUJUR Barcelona, España

    Position: Dutch Technical Support Representative · Location: Barcelona, Spain · Employment type: Full-time · Remuneration: Base salary · **DUTIES AND RESPONSIBILITIES**: · - Address requests and incidents that demand a higher level of technical expertise · - Advance and close ser ...

  • HireOn Ltd

    Customer Support Representative

    hace 5 días

    HireOn Ltd Barcelona, España

    HireOn Recruitment Recruitment is working with a leading multinational technology business that is looking to recruit a Turkish speaking Customer Support Agent for their offices in Lisbon. · **European nationality mandatory.** · Position: Customer Support Agent · Location: Lisbon ...

  • Webhelp

    Partner Support Representative

    hace 2 días

    Webhelp Barcelona, España

    **Location** · - Barcelona, Spain**Language** · - French*** · **Description**: · Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day. · We are looking for a** French-spea ...

  • JUJUR

    Partner Support Representative

    hace 3 días

    JUJUR Barcelona, España

    Position: French - Partner Support Representative · Location: Barcelona, Spain · Employment type: Full-time · Remuneration: Base salary + bonuses · **DUTIES AND RESPONSIBILITIES**: · - Responsible for ensuring the company's product in their assigned market is competitive, attract ...

  • Buscoresi

    Sales Support Representative

    hace 6 días

    Buscoresi Barcelona, España

    Hello · At Buscoresi we're looking for a new Sales Development Representative - Spanish Market to help us become the industry standard for student housing in Europe. · Looking for an exciting challenge to be a part of? · Tasks · - To plan, execute and track the entire sales cycle ...

  • Ingram Micro

    Partner Support Representative

    hace 1 día

    Ingram Micro Barcelona, España

    **Description** · **Company Sizzle**: · Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $50 billion in revenue, we have become the world's largest technology distributor with op ...

  • Ingram Micro

    Partner Support Representative

    hace 3 días

    Ingram Micro Barcelona, España

    **Description** · Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $50 billion in revenue, we have become the world's largest technology distributor with operations in 64 countri ...

  • JL Talent Partners

    German IT Support Representative

    hace 1 semana

    JL Talent Partners Barcelona, España

    We're looking for a **German** speaking **Technical Support Specialist** to join our client's team in the beautiful Barcelona · **What you'll do**: · - Solve requests/incidents that require a higher level of technical knowledge · - Support technical enquires and manage incidents ...

  • Webhelp

    Partner Support Representative

    hace 1 semana

    Webhelp Barcelona, España

    **Location** · - Barcelona, Spain**Language** · - German*** · **Description**: · For one of our clients, a uniquely inventive, technology-driven enterprise focused on the development of high-performance têxtiles, Webhelp Spain is looking for friendly and outgoing individuals, ser ...

  • Ingram Micro

    Partner Support Representative

    hace 1 semana

    Ingram Micro Barcelona, España

    It's fun to work in a company where people truly BELIEVE in what they're doing · **Job Description**: · Do you crave the creativity and freedom of a start-up but the stability of a large, established company? Are you seeking the autonomy to take risks, make decisions and drive bu ...

  • Ingram Micro

    Customer Support Representative

    hace 1 semana

    Ingram Micro Barcelona, España

    It's fun to work in a company where people truly BELIEVE in what they're doing · **Job Description**: · - It's fun to work in a company where people truly BELIEVE in what they're doing- Ingram Micro is the business behind the world's brands reaching nearly 90 percent of the world ...

  • CPM

    Customer Support Representative

    hace 2 días

    CPM Barcelona, España

    **Description**: · **Our Client** · **We Care**: Passionate about Customer Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service. · **We ́re Curious**: Proactive approach to problem-solving and a "can do" attitude. · **We Achieve ...

  • Ingram Micro

    Partner Support Representative

    hace 1 semana

    Ingram Micro Barcelona, España

    It's fun to work in a company where people truly BELIEVE in what they're doing · **Job Description**: · Do you crave the creativity and freedom of a start-up but the stability of a large, established company? Are you seeking the autonomy to take risks, make decisions and drive bu ...