- Customer advisory in improving laboratory organization and providing the best solutions considering the customer needs.
- Continued attention to the customer, providing product information, encouraging the cross-selling and introducing new techniques, based on cost/efficiency.
- Coordinate installations, interacting with the different departments involved (Logistics, Technical Service, Product Managers, ...)
- Keep the training level of the users of our analyzers and reagents and manage the appropriate documentation.
- Check the service level offered by the different departments of the Company assigned centers reducing the risk of complaints.
- Work together with the KAM and Business Unit in the management of opportunities and risks.
- Tender management (specification and profitability analysis, preparation of the necessary documentation, litigation support)
- Achieve the sales and commercial targets established by the Company.
- Fulfil the Ethics Code of Werfen Group
- Focus on results
- Focus on the customer
- Enterprising, flexibility, adaptability to the changes.
- Self-control, discipline and monitoring of guidelines.
- Listening and communicating clearly, assertiveness
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Sales Application Specialist - Madrid, España - Werfenlife Sa.
Descripción
Sales Application Specialist - Biotechnology (Onco-haematology & Genetics)To provide our customers with solutions that adapt to their changing needs, creating a relationship of trust that will bring value to the Company in the medium and long term.
Key Accountabilities:
Technical ServiceLogistics (Customer Service)
Contracting DepartmentMinimum Skills & Capabilities:
Sales Application Specialist - Biotechnology (Onco-haematology & Genetics) Position Summary To provide our customers with solutions that adapt to their changing needs, creating a relationship of...
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