- Provide 1st and 2nd level support on client ICT incidents;
- Fulfill client ICT service requests;
- Prepare, configure and maintain PCs;
- Prepare, configure and maintain mobile phones and tablets;
- Prepare, configure and maintain mobile offices;
- Prepare and configure desk phones;
- Prepare and configure USB sticks and tokens;
- Perform required hardware maintenance and setup tasks;
- Configure, maintain and support MFP (multi-functional printers);
- Bachelor or comparable through experience;
- +5 years of IT Support experience working in an ITIL environment;
- Possess an in-depth knowledge of Windows OS;
- Good knowledge of Windows OS remote deployments;
- Familiarity with Active Directory and Group Policies;
- Understanding of an ITSM (IT Service Management) tool;
- Familiarity with client hardware (desktops, laptops, mobile phones, tablets);
- Knowledge of MFP (Multi-Functional Printers) maintenance and support;
- Familiarity with mobile devices management and maintenance (mobile phones, tablets);
- Fluent in English;
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Senior IT Support Specialists - Barcelona, España - All European Careers, S.L.
Descripción
We're seeking enthusiastic and adaptable candidates, who are eager to expand their horizons and gain unparalleled experience in a diverse international environment. This opportunity is ideal for those looking to build a global network and develop professional skills in a multicultural setting.
For various international institutions in Europe, we are looking for a Senior IT Support Specialists.
Candidates need to be willing to relocate within Europe.
Candidates need to be fluent in English. A work permit is required, but not provided. This position is long-term and open for contractors.
Tasks and Responsibilities:
Profile:
Interested: Please forward your CV to .
The Following countries are part of the European Union: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden. Citizens of these countries don't require a work permit.