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    Services Business Leader - Madrid, España - Amdocs

    Amdocs
    Amdocs Madrid, España

    hace 1 semana

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    Descripción

    In one sentence

    The Services Business Leader builds, leads, and develops teams to achieve business unit goals in terms of booking, revenue, profitability, operations, and delivery. Guides the vision and overall business development strategy.

    What will your job look like?

  • Set business objectives and targets to ensure success. You will answer the call to integrate various functions and business plans within the Amdocs Americas region.
  • Identify and build opportunities for new testing services and markets as well as encourage innovative quality engineering and testing methodologies.
  • Gain a full grasp of the business challenges in the related domain including market trends, future technologies, competition, and partners as well as compelling events that may affect the customer's current and future business growth.
  • Inclusive leadership including matrix reporting. Accepting the challenge to attract, develop and retain talent and encourage collaboration between teams. Discover and develop an innovative mentality to achieve goals and support qualified risk-taking.
  • Build open lines of communication and develop processes and programs, that will encourage a multi-cultural team to achieve unit goals. Drive organizational integrity and assure excellent delivery across all regional engagements by enabling and promoting standard tools and practices used in the organization as well as drive out-of-the-box solutions that include introducing improvements to further build positive efficiency across operations.

    • All you need is...

  • At least 15 years of overall experience in IT, including project implementation and operations/team management.
  • Validated experience in customer relationship management.
  • Leading a large organization and team of 500+ people.
  • Fostering a growth mentality, deep understanding of business development, and service delivery.

    • Why you will love this job:

  • The opportunity to build, lead, and inspire a large team to envision and enact the overall (short and medium to long term) strategy for the business unit.
  • The challenge of creating an environment that welcomes changes that are essential for the achievement of long-term goals.
  • Demonstrate the Amdocs brand with the goal of developing and retaining top talent to ensure that people with the right skills and motivation are in the right place at the right time.
  • Drive growth by constantly looking for opportunities to bring more value to new and existing customers. Calling upon your superb communication skills and the ability to clearly translate business benefits that our service offerings provide.
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