Claudia Cappelletti Pacheco

I have 10 years of international hotel management experience with Marriott Hotels & Resorts and Intercontinental Hotels in El Salvador, Ecuador St. Kitts & Nevis, and Ireland.

I have a gift for problem solving and work well independently and with little supervision. I am a service-minded team leader with experience in revenue generation, training, hotel operations (rooms and food and beverage), financial analysis, and administrative functions. I am a native English speaker having lived and had all my education in the United States. I am fluent in three languages ​​which are English, Spanish and Italian.

I have an Associate of Science Degree in Hospitality Management, a Bachelor of Science Degree in Business Management, and a master's in business administration (MBA) from the Swiss School of Business Research. In addition, I am an entrepreneur and excel at motivating staff, customer service, and organizing work.

With my experience and practice in many different areas of the hospitality industry, I feel confident that I can fill the role you best feel fits my expertise.

Thank you for considering my application. I am a highly motivated, passionate, energetic and commercially focused team worker who understands how paramount excellent customer service is to the success of a business. In recent years, I have developed excellent communication and interpersonal skills, which means I will consistently be a positive role model for your company, services and brand. I am a high achiever. In addition, to attaining excellent academic grades, I was regularly praised by my manager in my previous role for my flexibility, loyalty, and commitment to continuous improvement and development. If you hire me, I will ensure to serve your customers positively impacting the companies' reviews, sales, and protect your hard-earned reputation in this competitive industry.

I have an Associates of Science Degree in Hospitality Management, a Bachelor of Science Degree in Business Management, and an MBA from the Swiss School of Business Research.