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    Sales Support Executive - Islas Baleares, España - Marriott Vacations Worldwide

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    Descripción

    del empleo Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe.

    Join our team and help deliver unforgettable experiences that make vacation dreams come true.

    POSITION SUMMARYGeneral administrative support for Sales team, assisting with completion and signature of all necessary documents and paperwork with customers, ensuring that all sales paperwork is complete and correctly signed.

    Follow up with Customer as well as members of the sales team and New Owner Administration teams where needed to ensure sales folders are complete and accurate.

    Assist with any other sales related administrative duties to help the work of the sales team such as schedules, holiday requests and reports and sales collateral and new owner albums.

    CRITICAL TASKSRESPONSABILITIESAdministrative support of Sales Team for contract preparations and subsequent signing with customersReview sales documents with customersComply with quality assurance expectations and standardsLiaise with Sales leadership team and sales executives regarding the contract paperworkObtain additional information required for preparation of contracts and completion of applications and formsReview sales documents prior to final closing to ensure all information is complete and accurateConsolidate Sales which includes, but is not limited to, the completion of all relevant Sales documentationJob Specific Tasks:

    Club Rules Document Review:

    • Review full contracting paperwork and obtain missing information
    Ensure signatures on all related documents are correctly placedSales Closing Administration:

    • Be the first point of contact for customers with questions and concerns
    Thoroughly review loan applications, contracts and financial documents with the customer and ensure proper completionPost-Closing Activities:

    • Monitor contract progress
    Respond to and monitor the resolution of customer and owner inquiries in a timely manner with the available resourcesAssisting Sales Team:

    • Assist with daily Point of Sale follow up, and outstanding signatures, documents and payments
    Assist with administrative tasks such as, but not limited to, recruitment, training, appraisal process, reports and other documentsAdministration:

    • Prepare weekly reports for the Sales meetings
    • Track and announce period budgets and targets through commercial plan
    • Ensure there is sufficient sales collateral for sales presentations
    • Print and organize price lists
    • Prepare monthly Sales Executive schedules
    • Review time worked, leaves and absences for Sales team
    • Keep notice boards up to date with relevant information

    Attend sales meetings, take notes, and publish minutesOther:

    • Understand company cultures and organizational processes
    • Participate in training sessionsPolicies and ProceduresFollow company and department policies and proceduresProtect the privacy and security of coworkersMaintain confidentiality of proprietary materials and informationCommunicationSpeak to guests and co-workers using clear, appropriate and professional languageTalk with and listen to other employees to effectively exchange informationWorking with OthersDevelop and maintain positive and productive working relationships with other employees and departmentsPartner with and assist others to promote an environment of teamwork and achieve common goalsSupport all co-workers and treat them with dignity and respectHandle sensitive issues with employees with tact, respect, diplomacy, and confidentiality CRITICAL COMPETENCIESAnalytical SkillsComputer SkillsLearningProblem SolvingDecision-MakingInterpersonal SkillsCustomer Service OrientationInfluenceTeamworkCommunicationsCommunicationListeningTelephone Etiquette SkillsEnglish Language ProficiencyApplied ReadingPersonal AttributesDependabilityInitiativeIntegrityPresentationStress TolerancePositive DemeanorOrganizationTime ManagementAdministrationTyping PREFERRED QUALIFICATIONSEducationHigh school diploma/G.E.D. equivalentRelated Work ExperienceAt least 1 year of related work experienceSupervisory ExperienceNo supervisory experience is requiredLanguages requiredEnglish, German, Spanish Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture

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