Amy Sanzo Pickford

I worked as the Years 4, 5 and 6 Teaching Assistant at BIC, Sa Porrassa, from January 2018 until July 2019. I supported SEN and EAL children in Maths and English throughout this time, as well as teaching Maths daily to a small group of Y4 SEN children and holding weekly individual Maths sessions with children with Dyscalculia. I successfully researched and devised methods to aid their learning using games, flash cards and manipulables which I made and bought myself. I privately tutor 4 children in Maths and English on an individual basis after school. 

I took the responsibility of the Y5 teacher role for 5 weeks whilst the teacher was on sick leave, as well as covering and planning most Spanish and French lessons throughout the Primary Department for almost a term due to long-term teacher absences, as I speak both languages. 

I am a very artistic person and considerably enjoy that part of the job too. I take great pleasure in designing and creating displays. I have included an example of my work.

I assisted on many school trips, including a Y5 trip to Barcelona, which was a resounding success, as well as brilliant fun.

I am half-way through my PGCEi course, but I had to defer due to personal reasons. I am planning to re-start my studies soon. I completed my Teaching Assistant Placement before my role at Sa Porrassa and as I had not previously worked in a school, I decided, along with my mentor, to take a longer route to gain the necessary experience in a school environment and instead of the designated 10 weeks, I completed 20 weeks of Teaching Practice for my placement.

I am a friendly, hard-working, organised, and confident individual, who loves children and cares very much for their well-being, development, and improvement in all fields. I found my job challenging, but hugely rewarding, gratifying and enjoyable.

I was made redundant at the end of the school year 2018-2019 due to the new management’s decision to no longer employ Teaching Assistants in the Primary Department. I then homeschooled my son and another student for Years 5 and 6 during lockdown and the school year 2020-2021. It was a demanding experience, but immensely rewarding. I very much enjoyed researching the curriculum and adapting my planning and teaching to it. Both students made significant progress during the school year, especially in maths.

I have lived on the island for most of my life and have a great deal of experience in many lines of work.

LANGUAGES

Native English and Spanish

Intermediate French and Catalán 

Basic German (ongoing formation)

WORK EXPERIENCE

05/2022 – 09/2022. Falcó Rent. Car Rental Agent. Illetas.

• Falcó Rent is a small car rental company with 3 offices in the Calviá area and 50 cars available to rent with a team of 5 car rentals agents and managers.
• Maintaining strong and positive relationships with regular clients as I believe excellent customer service is one of the most vital aspects of the running of a business.
• Explaining the terms of car rental agreements, completing contracts whilst guiding our clients as to the optimal activities to carry out and places to visit on the island on their holidays.
• Liaison between our offices and management of the mechanic and cleaning team. Inspecting vehicles on rental and on return to the office. Cleaning cars in very busy periods.
• Managing the Illetas Office whilst my manager was on long term sick leave.
• In this position, I personally received extremely positive comments on the company’s social media.

03/2020 – 07/2021. Home Schooling.

01/2018 – 06/2019 . BIC, Sa Porrassa, Teaching Assistant.

01/2010 – 10/2017. PORTALS HOLIDAY RENTALS, Portals Nous. Company Owner.

• My website offered short-term holiday lets in 15 luxurious apartments in Puerto Portals.
• Enquiry and booking management, website maintenance and client acquisition through online marketing.
• Organisation and supervision of cleaning and maintenance staff.
• Translation of all types of documents for Homeowners.
• Co-ordination of refurbishments in apartments in lows season.

09/2014 – 06/2017. RED CONPYME FORMACIÓN, Mallorca. English Teacher.

• Teaching English as a foreign language to a variety of groups of different levels.

04/2008 – 01/2010. PORTALS APARTMENTS, Portals Nous. PA to Director.

• The webpage offered short-term rentals in 25 exclusive apartments in Puerto Portals.
• Realisation of similar tasks to the above described.

08/2007 – 02/2008. XOL ACCESSORIES, Palma de Mallorca. Assistant to Manageress.

• Advice and realisation of ideas, previous to the inauguration, as well as in the day to day running of this Sunglasses and Accessory Store. Cooperation in the planning of advertising campaigns and marketing events.
• Selection of new collections in Showroom Sáfilo in Barcelona and Madrid.
• Inventory. Distribution and delegation of tasks to the employees under my supervision.

03/2005 – 07/2007. HOTELOPIA (HOTELBEDS), Palma de Mallorca, Customer Care Supervisor.

• Hotelopia is a Hotel Reservation website. Sales to clients via the Hotelopia website, as well as through Airline White Label websites and those of a wide range of affiliated companies.
• Supervisor of Customer Care for these associated websites, including easyJetHotels, Spanair Hoteles, BBVA Hoteles, Fly BMI Hotels, among others.
• Supervisor of and support to 50 Customer Care Agents employed in our Call Centre based in Sofia, Bulgaria.
• During my time in this post, I gained a wide experience and knowledge of the touristic sector and of the online market.

PERSONAL INFORMATION

Name – Amy Lucía Sanzo

Date of Birth- 13th April 1979

Address – Edificio Las Coronas Apto. 5004, C/ Vella nº10, Portals Nous

Mobile -

Email - 

Nationality - Dual British and Spanish.

ICT

Good working knowledge of Microsoft Office, Google Chrome, Atlas Reservation System and Lotus Notes.

REFERENCES

Martina Bernie. English Teacher. BIC Sa Porrassa

EDUCATION

1998 – 2001 – OXFORD UNIVERSITY

                          BA (Hons) Modern History, 2:1

1982 – 1997 – QUEEN’S COLLEGE, Palma de Mallorca.

                          4 As at A Level. French, Economics, History and Spanish.

                          4 A stars and 4 As at GCSE. 3 As in Spanish subjects at BUP.