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    Senior Account Manager – Original Events – Madrid/Sofia - Kenes Group

    Kenes Group
    Kenes Group Madrid, España

    hace 1 día

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    Descripción
    Senior Account Manager – Original Events – Madrid/Sofia Last updated on May 2, 2024

    Kenes Group is looking for a highly motivated Senior Account Manager with a background in the tech industry for Kenes Original Events unit.


    WHY KENES:
    At Kenes, we foster a family-like work environment within a global company.

    We understand the significance of work-life balance and strive to create an atmosphere that supports personal well-being and professional growth.

    We believe in empowering our employees with knowledge and skills that propel their careers forward. Join Kenes and embark on a rewarding journey where you'll thrive both personally and professionally
    Responsibilities


    • Develop long-term relationships with Kenes partners, actively contributing to the growth and promotion of their businesses.
    • Offering strategic insights and generating actionable recommendations for achieving business goals, seamless execution, and implementation.
    • Responsible for direct management and professional/personal development and satisfaction of team members.
    • Lead, motivate and empower the team, fostering a collaborative and high-performing work environment.
    • Work closely with partners to understand their business needs; plan and present creative, practical solutions to enhance business outcomes.
    • Overall accountability for congress budgets.
    • Achieve targets and maximize profits for all stakeholders.
    • Effectively communicate client messages, requests, and goals to the internal team.
    • Participate in client meetings and collaborate with CRMs to develop and enhance partnerships.
    • Coordinate with multiple departments to address partners issues, resolve conflicts, manage performance, striving to always improve the level of service.
    • Design and produce documents and presentations for partners; clearly communicate client ROI.
    • Recognize potential problems early and initiate/apply problem-solving skills and processes in a timely manner.
    • Demonstrate comprehensive knowledge and accountability for all congress/client-related matters.
    • Accountable for the delivery and quality of work produced by the team.
    Requirements & Experience


    • 3-5 years of proven experience in client account management, including familiarity with concepts, practices, and procedures within a service environment.
    • Experience in the tech industry
    • Experience in managing direct employees and teams – advantage.
    Excellent computer skills, including all Microsoft Office programs; knowledge of CRM – advantage.


    • English – native or mother tongue level; knowledge of other European languages – advantage.

    Job Category:
    original events


    Job Type:
    Hybrid


    Job Location:
    Madrid

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