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Territory Manager
hace 2 días
The Mobile Shop Salamanca, EspañaTerritory Manager Join The Mobile Shop team and soar to new heights with us Are you a results-oriented leader with a minimum of 2 -3 years of progressive wireless retail, coaching and customer service experience? Are you motivated by success, coaching others and thrive on meaning ...
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Enterprise Manager, Data Governance and Strategy Management
hace 4 semanas
VTRAC Consulting Corporation Salamanca, EspañaVTRAC Consulting Corporation · Intelligent Solutions · Thank you for applying to VTRAC opportunities. Please e-mail your resume as a MS-WORD document in confidence Subject: Enterprise Manager, Data Governance and Strategy Management , Attention: or call: · Position#: 241 ...
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Ocm/Training Specialist
hace 3 semanas
VTRAC Consulting Corporation (Certified Diversity Co.) Salamanca, EspañaVTRAC Consulting Corporation Intelligent Resources Thank you for applying to VTRAC opportunities. Please e-mail your resume as an MS-WORD document in confidence Subject: OCM/Training Specialist (Adobe).Attention: ******, Position No.: · Title: OCM/Training Specialist (Adobe) · T ...
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Director Of Sales New Development
hace 3 semanas
Chad Management Group Salamanca, EspañaDirector Sales New Development Our client is an award-winning real estate Developer in the GTA. We are conducting a search for a Director Sales for their New Development Communities in the GTA Responsibilities: Manage overall sales activities that include market research, sales p ...
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Technical It Manager, Dealers Technology
hace 1 día
VTRAC Consulting Corporation (Certified Diversity Co.) Salamanca, EspañaVTRAC Consulting Corporation Intelligent Resources Thank you for applying to VTRAC opportunities. Please e-mail your resume as an MS-WORD document in confidence Subject: Technical IT Manager, Dealers Technology (SDLC, BRM). Attention: ******, Position No.: · Title: Technical IT ...
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Tecnico Nivel 1
hace 2 días
3530 Kyndryl España, S.A.U. Salamanca, EspañaWho We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.So why work at Kyndryl?We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusiv ...
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Community Coordinator
hace 1 día
Mattamy Homes Salamanca, EspañaLocation: GTA, Ontario Company: Mattamy Homes Canada Department: Construction, Site – GTA Low Rise Division Employment Type: Full-Time Reports to: Senior Builder When it comes to forward-thinking homebuilding and thoughtfully planned communities, Canadians think of Mattamy Homes. ...
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Enterprise Manager, Data Governance And Strategy Management
hace 3 semanas
VTRAC Consulting Corporation (Certified Diversity Co.) Salamanca, EspañaVTRAC Consulting Corporation Intelligent SolutionsThank you for applying to VTRAC opportunities. Please e-mail your resume as a MS-WORD document in confidence Subject: Enterprise Manager, Data Governance and Strategy Management, Attention: ****** or call: Position#: 241028 · Posi ...
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OCM/Training Specialist
hace 4 semanas
VTRAC Consulting Corporation Salamanca, EspañaVTRAC Consulting Corporation · Intelligent Resources · Thank you for applying to VTRAC opportunities. Please e-mail your resume as an MS-WORD document in confidence Subject: OCM/Training Specialist (Adobe). Attention: , · Position No.: · Title: OCM/Training Specialist ...
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Technical IT Manager, Dealers Technology
hace 3 semanas
VTRAC Consulting Corporation Salamanca, EspañaVTRAC Consulting Corporation · Intelligent Resources · Thank you for applying to VTRAC opportunities. Please e-mail your resume as an MS-WORD document in confidence Subject: Technical IT Manager, Dealers Technology (SDLC, BRM). Attention: , · Position No.: · Title: Te ...
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Purchaser
hace 3 semanas
Spark Power Corp Salamanca, EspañaSpark Power, a trusted partner in energy in North America looking for a Purchaser to join our GTA team. Reporting directly into the Regional Operations Manager, and indirectly into the Supply Chain Functional Lead, the Purchaser will play an integral part of the overall success t ...
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Nursing Manager
hace 4 semanas
Saint Elizabeth Health Care Salamanca, EspañaPOSITION SUMMARY: 1-year contract As a Nursing Manager, you will oversee the delivery of client care for our visiting nursing team in our Service Delivery Centre and Remotely (hybrid position). You will ensure high-quality clinical care is delivered by engaged and experienced nur ...
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Bbdd Infrastructure Specialist
hace 1 semana
3530 Kyndryl España, S.A.U. Salamanca, EspañaWho We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.So why work at Kyndryl?We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusiv ...
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Community Coordinator
hace 4 semanas
Mattamy Homes Salamanca, EspañaLocation: · GTA, Ontario · Company : · Mattamy Homes Canada · Department: · Construction , Site – GTA Low Rise Division · Employment Type: · Full-Time · Reports to: · Senior Builder · When it comes to forward-thinking homebuilding and thoughtfully planned communities, C ...
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Development Lifecycle Engineer
hace 1 semana
Canonical Salamanca, EspañaLead our effort to get Ubuntu fit for mission critical environments like automotive, aerospace, industrial robotics and other highly regulated uses. Ubuntu is the most widely used Linux in the enterprise, for developers, and at home. We work to enable innovation in all of those s ...
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HashiCorp Salamanca, EspañaDirector, Customer Technical Lifecycle Management · Location - Madrid (Hybrid) · (will include Presales Engineering, Solutions Architecture, Implementation Services, Advisory Services Enablement, Onboarding, Customer Success, and Value Engineering) · About the role... · Our philo ...
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Sr. Manager, Inside Sales
hace 4 semanas
HashiCorp Salamanca, EspañaAbout the role · This role will inspire and guide a team of Account Managers driving net new and add-on revenue growth in the Corporate segment. This addition to our leadership team will be tasked with growing and developing a sales team. Main focuses for this role will include d ...
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Therapeutic Specialist
hace 3 semanas
GlaxoSmithKline Salamanca, EspañaSite Name: Canada – Ontario – GTA, Canada - Ontario - Mississauga · Posted Date: Apr · This role will be covering the following territory : GTA up to Barrie, with expectation of northern travel (Thunder Bay/Sudbury) · JOB PURPOSE: · To expedite access to hematology oncology ...
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Project Manager
hace 5 días
Equifax Salamanca, EspañaWhat you will do · Coordination of internal resources and third parties/vendors for the successful execution of multiple projects. · Ensure that all projects are delivered on-time, within scope and within budget following the quality criteria agreed by the business. · Assist in t ...
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Therapeutic Specialist
hace 1 semana
GSK Salamanca, EspañaSite Name: Canada – Ontario – GTA, Canada – Ontario – Peterborough · Posted Date: May · This role will be covering the following territory : Eastern GTA, Pickering to Peterborough, preference to not live in Ottawa given travel for other centers but possible* The deadline for int ...
Technical Customer Success Manager - Salamanca, España - HashiCorp
Descripción
About the role...
The Technical Customer Success Manager (TCSM) is accountable for achieving and sustaining adoption and value, via delivering onboarding, consumption & risk mitigation workstreams. You will do this by understanding customer goals and the outcomes prescribed to achieve these goals with the product(s) purchased.
In this role you can expect to...
You will be responsible for driving customer outcomes across Onboarding, consumption, and risk mitigation. You will be a critical player in driving long-term customer success across a portfolio of customers.
Responsible for driving Customer onboarding and risk mitigation
Work in partnership with internal stakeholders, including Solution Engineering, Solution Architecture, Enterprise Account Management, Professional Services, Support, and Renewals teams to resolve identified risks and escalated issues in a timely manner and properly communicate/set expectations with customers.
Measure, report, and analyze account health, playbook progress, and account sentiment to optimize the customer journey continuously through innovative practices focused on driving adoption, retention, and expansion
Be responsible and accountable for the timely creation and upkeep of your account(s) health score, notes, and calls to action in Gainsight
You may be a good fit for our team if you have...
2+ years of TAM, CSM, or program management experience with focused technical aptitude.
Proficiency and experience with concepts and technologies used in software development, operations, security, cloud, microservices, containers, and scheduling platforms
Proficiency and knowledge of existing solutions in the same domain as HashiCorp tools (e.g. Infrastructure Automation, Identity Management, and Dev/Ops) such as Vagrant, Packer, Terraform, Consul, Nomad, Vault, and others
Well-organized self-starter with an excellent work ethic, attention to detail, and a desire to learn
Outstanding written and verbal communication/presentation skills to support onsite or remote strategic business reviews
Strong listening skills with the demonstrated ability to ask effective questions, dive deep, understand the customer's business priorities, and anticipate the customer's needs
Strong interpersonal skills and the ability to work with various teams with varying backgrounds and skill sets
Ability to discuss high-level technical concepts with non-technical stakeholders
Demonstrated ability to maintain composure in stressful situations, respond to customer needs quickly and effectively, adapt to change, and is comfortable with high levels of ambiguity
Skilled at driving the adoption and consumption of software solutions to large and multifaceted global companies
Thrives by having regular interactions with customers and is proactive in their outreach.
Experience working with customer relationship management tools and case management solutions (Gainsight/Salesforce)
Able to be successful in a cross-functional, remote-first culture
Ability to travel to customers and internationally to Hashicorp events as needed
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