- Develop trusting relationship with customers, understand their business needs / drivers, review service disruptions, provide monthly / quarterly metrics and assist with pre-launch planning
- Utilize technical skills to solve difficult support issues and technical challenges
- Understand operational parameters and troubleshooting process for customer issues and escalations
- Advocate for customer needs to overcome adoption blockers and drive new feature development
- Improve customer capabilities by running workshops, operations and architecture reviews
- Ensure AWS environments remain operationally healthy whilst reducing costs and driving efficiencies to mitigate risks in customer operations plans and product adoption
- Work with customers across all levels from developers through to C-Suite executives
- Collaborate across multiple functions within AWS, such as: Solutions Architects, Business Developers, Professional Services Consultants, Global TAM teams and Sales Account Managers
- Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
- Experience in technical engineering
- Bachelor's degree
- Professional fluency in English and at least two of the following three languages: Spanish, French, Italian.
- Experience with AWS services or other cloud offerings
- Experience in internal enterprise or external customerfacing environment as a technical lead
-
AWS EMEA SARL (Spain Branch) Madrid, EspañaExperience with operational parameters and troubleshooting for at least two of the following technical domains: Compute/ Storage/ Networking/ CDN/ Databases/ DevOps/ Big Data and Analytics/ Security/ Applications Development in a distributed systems environment · - Working with e ...
-
Technical Account Manager, Strategic Industries
hace 2 días
AWS EMEA SARL (Spain Branch) - G84 Madrid, EspañaExperience in technical engineering · - Bachelor's degree · - Professional fluency in English and at least two of the following three languages: Spanish, French, Italian. · At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our customers' cre ...
-
Strategic Communication Digital Manager
hace 2 días
AbbVie Madrid, España**Company Description** · **Job Description** Descripción del Rol: · AbbVie se encuentra en la búsqueda de Strategic Communication Digital Manager que se encargue de mantener el buen posicionamiento de sus canales digitales, de hacer un desarrollo estratégico de la presencia digi ...
-
General Manager
hace 3 días
Tether Operations Limited En remoto, España De jornada completaTogether with its partner companies, Tether Edu aims at offering tailored workshop and masterclass' programmes providing a smart educational environment that promotes self development, skill-set stimulation and self realisation. The tutorship platform in whole, is based on the id ...
-
Business Development
hace 4 días
Santander Madrid, EspañaBusiness Development & Partnerships Sr. Analyst II · Country: Spain · **WHAT YOU WILL BE DOING** · As Business Developer you will support the definition and execution of the Segment strategy, being a key point of contact with other areas of CIB regarding Segment strategy. You wil ...
-
Business Development
hace 1 hora
BANCO SANTANDER S.A. Madrid, EspañaBusiness Development & Partnerships Sr. Analyst II · Country: Spain · **WHAT YOU WILL BE DOING** · As Business Developer you will support the definition and execution of the Segment strategy, being a key point of contact with other areas of CIB regarding Segment strategy. You wil ...
-
Facility Management Procurement Category Manager
hace 1 hora
BANCO SANTANDER S.A. Madrid, EspañaFacility Management Procurement Category Manager · Country: Spain · **AQUANIMA ESPAÑA está buscando un CATEGORY MANAGER DE FACILITY MANAGEMENT (FM) para nuestras oficinas en LUCA DE TENA, MADRID** · **POR QUÉ DEBERÍAS CONSIDERAR ESTA OPORTUNIDAD** · Somos AQUANIMA GRUPO SANTANDER ...
-
Product Launch Events
hace 1 hora
Úbico - New Corporate Mobility Design Madrid, España**Descripción**: · **¿Quieres unirte al equipo como **_Product Launch Events - Client Management_**? Te estamos esperando** · Somos Agencia de Eventos de W2M - Grupo Iberostar. Una marca no es solo un logotipo y colores, tiene detrás un significado, y el nuestro nos define con un ...
-
Manager Leisure Strategic Partnerships
hace 1 día
Radisson Hotel Group, Madrid Office- Sales Madrid, EspañaRadisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can service etho ...
-
Corporate Affairs Manager
hace 22 horas
Biogen Madrid, España**Job Description**: · **+ Experience in the pharmaceutical industry is mandatory for this role +** · The Manager, Corporate Affairs is accountable for the development and implementation of an integrated corporate affairs strategy. The person in this role will lead dynamic commun ...
-
Corporate Affairs Manager
hace 1 día
Biogen Madrid, España**Job Description**: · **+ Experience in the pharmaceutical industry is mandatory for this role +** · The Manager, Corporate Affairs is accountable for the development and implementation of an integrated corporate affairs strategy. The person in this role will lead dynamic commun ...
-
Solution Line Sales Manager
hace 22 horas
Hitachi Energy Czech Republic S.R.O. Madrid, España**Description** · **General information**: · **Responsibilities**: · Working closely with the European region Marketing organization to drive profitable business and pipeline growth for Grid Edge Solutions (GES) within Europe in support of the European regional sales teams. · Foc ...
-
Business Value Services Senior Manager
hace 3 días
Salesforce Madrid, EspañaJob Category · Sales · Job Details · **About Salesforce** · We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole ne ...
-
Senior Strategy Consultant
hace 2 días
ARCHIMED Madrid, EspañaAbout ARCHIMED · With offices in US, Europe and APAC ARCHIMED is a leading investment firm focused exclusively on the healthcare industries. Its mix of operational, medical, scientific and financial expertise allows the ARCHIMED team to serve as both a strategic and financial par ...
-
Práctica Marketing Estratégico Madrid
hace 2 días
PHILIP MORRIS SPAIN Madrid, EspañaPHILIP MORRIS SPAIN · **Madrid** (Madrid) · T/2024/44241 · **Solicita ya el acceso a una beca de prácticas en PHILIP MORRIS SPAIN** · ¿Qué ofrece la empresa? · - **1** plaza de prácticas en PHILIP MORRIS SPAIN de **6 meses** para incorporarse en **febrero 2024**: · - Bolsa de ayu ...
-
Renew Solutions Roadmap Program Manager
hace 1 día
Hewlett Packard EspañaThe charter for this role typically includes the following responsibilities and objectives: · **Strategic Alignment**: · Ensure that all projects within the program align with the organization's strategic goals and objectives. · Collaborate with senior leadership to understand an ...
-
Director, Carrier Relations
hace 22 horas
Edgeuno Madrid, EspañaAt EdgeUno, we're passionate about bringing high-speed internet to every person in Latin America. We believe that everyone should have access to a stable, accessible, and affordable internet experience, regardless of where they are in the world. As a company, we're driven by inno ...
-
Consulting Manager
hace 4 días
Merkle Madrid, España**Consulting**: · **Madrid, MD** · **About the job**: · As Consulting Manager, you will be part of a consulting team responsible for achieving the growth targets set for us in Spain. · **Consultative Selling and Strategic Approach** · - Utilize consultative selling skills to deep ...
-
Manager Innovation Strategy
hace 3 días
CRH Madrid, España**Country**: Spain · **City**:Madrid · **Req ID**: 482620 · **About CRH** · We are CRH, and we are committed to contributing to a more resilient and sustainable built environment. We understand the wider impact our businesses can make in supporting human activity. We continue to ...
-
Bim Coordinator
hace 2 días
AECOM Madrid, Españade la empresa · En AECOM, ofrecemos un mundo mejor. · No importa si se trata de mejorar los traslados, mantener las luces encendidas, dar acceso a agua potable o transformar los horizontes, creemos que cada infraestructura tiene el poder de mejorar las comunidades y la vida de la ...
Technical Account Manager, Strategic Industries - Madrid, España - AWS EMEA SARL (Spain Branch) - G84
Descripción
At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking, Serverless and more.
The TAM works with customers as a trusted advisor to enable their cloud journey and grow their knowledge of AWS cloud services and technologies to support their business goals.
As we continue to rapidly expand AWS's Enterprise Support organization you'll have plenty of opportunities to develop your technical, consulting, operational and leadership skills.
This role is within our Strategic Industries group, and specifically within the team looking after strategic accounts in the Energy and Utilities vertical.
Additional resources
Culture
We're passionate about supporting the needs of our people and their family members.
Benefits include Healthcare, Employee Assistance Programs and Global Mobility opportunities.
Key job responsibilities
Madrid, M, ESP
BASIC QUALIFICATIONS