- Handle calls from Dutch customers, who have questions or issues regarding logistics, delivery process, refunds and invoicing (dependint on the project).
- You will take incoming user requests (via telephone, email, voicemail, pager, or other automated alerts), log call details onto case management systems and provide response and resolution within SLA to customer
- You will maintain knowledge and expertise associated with applications specific to Users.
- You will progress / close service requests to a satisfactory conclusion on call management system.
- You will proactively update customers with status and resolution progress.
- You will monitor / progress all open queries in queue.
- You will escalate potential service issues to appropriate level
- You will ensure contractual SLA is maintained.
- You will respond to any reasonable task posed by the assigned manager
- You will achieve an excellent customer satisfaction level
- You have a high level of Dutch.
- You have a high level of English.
- You have previous experience in a customer service position is a plus.
- You have excellent communication skills in a variety of customer facing situations.
-
Native-level English Teacher
hace 4 días
SALT IDIOMES Barcelona, EspañaSalt Idiomes is looking for a native-level English teacher to teach classes in a company in Rubí in the following timetable: · - Tuesdays and Thursdays from 8:30 to 12:30 (8 hours a week) · Tipo de puesto: Contrato temporal · Duración del contrato: 6 meses · Educación: · - Diplom ...
-
Accountant with a Native Level of German
hace 1 semana
Talent Search People Barcelona, España**Organization**: · Our Client is a Multinational Company in the Industrial Gas Industry. · The company has opened a pan-European Shared Service Center based in Barcelona. Apart from the financial transaction functions, this center also houses all of European accounting and admin ...
-
Recruiter with Native Level of Dutch
hace 2 días
Talent Search People Barcelona, EspañaPerfiles Recursos Humanos · De duración indefinida · Barcelona, Spain · Completa · Salario competitivo · - Incorporación inmediata · **¿Dónde trabajarás?**: · - What does Talent Search People offer?- A great place to start and develop your career in Recruitment and HR · - Flexibl ...
-
Accountant with a Native Level of Dutch
hace 1 semana
Talent Search People Barcelona, España**Organization**: · Our Client is a Multinational Company in the Industrial Gas Industry. · The company has opened a pan-European Shared Service Center based in Barcelona. Apart from the financial transaction functions, this center also houses all of European accounting and admin ...
-
Accountant with a Native Level of Dutch
hace 2 días
Talent Search People Barcelona, EspañaPerfiles Administración y Finanzas · De duración indefinida · Cornellà de Llobregat, Spain · Completa · Salario competitivo · - Incorporación inmediata · **¿Dónde trabajarás?**: · Our Client is a Multinational Company in the Industrial Gas Industry. · The company has opened a pan ...
-
Accountant with a Native Level of German
hace 2 días
Talent Search People Barcelona, EspañaPerfiles Administración y Finanzas · De duración indefinida · Cornellà de Llobregat, Spain · Completa · Salario competitivo · - Incorporación inmediata · **¿Dónde trabajarás?**: · Our Client is a Multinational Company in the Industrial Gas Industry. · The company has opened a pan ...
-
Account Manager with a Native Level of Czech
hace 4 días
BSP executive Barcelona, España**¿Dónde trabajarás?**: · Nuestro cliente gestiona la red de portales web líder a nível mundial en contenido sobre medicina y cirugía estética. Actualmente está presente en 13 países de Europa, Latinoamérica y Oriente Medio, a través de 15 portales web que reciben usuarias y usua ...
-
Sales Representative W/ Native Level of Spanish
hace 2 días
Babel Profiles S.L Barcelona, España¿Los desafíos son tu pan de cada día? ¿Te gusta el trabajo de equipo? ¿Te apetece la idea de trabajar como comercial por una empresa involucrada en el sector del trasporte? Si estás buscando un nuevo reto dónde poder desarrollarte a nível personal y profesional, esta es tu oportu ...
-
Account Manager with a Native Level of German
hace 2 días
Talent Search People Barcelona, EspañaPerfiles Ventas · De duración indefinida · Barcelona, Spain · Completa · Salario competitivo · - Incorporación inmediata · **¿Dónde trabajarás?**: · Es una compañía con más de 35 años de experiência en el mercado de las TIC. · **¿Qué harás?**: · - Buscamos un Account Manager para ...
-
Account Manager with a Native Level of Czech
hace 4 días
Talent Search People Barcelona, España**Organization**: · Nuestro cliente gestiona la red de portales web líder a nível mundial en contenido sobre medicina y cirugía estética. Actualmente está presente en 13 países de Europa, Latinoamérica y Oriente Medio, a través de 15 portales web que reciben usuarias y usuarios d ...
-
Audi Internship W/ Native Level of Spanish
hace 4 días
Babel Profiles Barcelona, España PrácticasSHIPBienvenidos al emocionante mundo de Volkswagen Group España Distribución Si eres un estudiante recién graduado en** Administración de Empresas, Ingeniería, Economía **o **Marketing**, esta es tu oportunidad para iniciar tu carrera profesional en una de las empresas más prestigios ...
-
Customer Service with a Native Level of Danish
hace 2 días
Talent Search People Barcelona, EspañaOur client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Nordic Customer Service team in sunny Barcelona · Tasks · **As a Customer Service Agent, your responsibilities include**: · - You will be assisting customers with inst ...
-
Sales Agent with a Native Level of Dutch
hace 1 semana
Talent Search People Barcelona, España**Where will you work?**: · **What will you do?**: · - As a Sales Agent with a native level of Dutch you will be responsible for: · - You will be responsible for making warm-calls to customers. · - You will be to informing and selling them the different subscriptions/products off ...
-
Sales Agent with a Native Level of Dutch
hace 1 semana
BSP executive Barcelona, España**¿Dónde trabajarás?**: · **¿Qué harás?**: · - As a Sales Agent with a native level of Dutch you will be responsible for: · - You will be responsible for making warm-calls to customers. · - You will be to informing and selling them the different subscriptions/products offered by ...
-
Content Moderator with Native Level of Norwegian
hace 20 horas
Talent Search People Barcelona, España**Where will you work?**: · You will join an innovative company, with a young and multicultural environment. The completely remodeled offices are located in Glories, very well connected both by car and public transport, and you will be able to continue boosting your career. · **W ...
-
Sales Consultant with a Native Level of German
hace 20 horas
BSP executive Barcelona, España**¿Dónde trabajarás?**: · Our client is a multinational EdTech company based in the center of Barcelona. · **¿Qué harás?**: · As Sales Consultant: · You will make Inbound and Outbound calls to potential new customers. · You will upgrade and renew current customers. · You will Qua ...
-
Sales Consultant with a Native Level of German
hace 20 horas
Talent Search People Barcelona, España**Organization**: · Our client is a multinational EdTech company based in the center of Barcelona. · **Function**: · As Sales Consultant: · You will make Inbound and Outbound calls to potential new customers. · You will upgrade and renew current customers. · You will Qualify lead ...
-
Inside Sales Representative with a Native Level of
hace 1 semana
Talent Search People Barcelona, EspañaAre you someone who is proactive, open minded, and willing to face different situations? Do you want to live and work in sunny Barcelona? Do you have experience in sales? · If so, then this position would be the perfect opportunity for you · Tasks · As an Inside Sales employee, y ...
-
HRbp W/ Native Level of Italian
hace 2 días
Babel Profiles Barcelona, EspañaDo you remember the first time you traveled abroad? The thrill of discovering a new language and culture is an exciting and unforgettable adventure. · With more than 130 years of experience, our client is an international company with many offices across Europe offering a wide ra ...
-
Inside Sales Representative with Native Level of
hace 1 semana
Babel Profiles S.L Barcelona, EspañaAre you ready to start your career in sales? Are you eager to develop and grow within an international company in Barcelona? If you are a native Hebrew speaker this is the offer for you. · Our client is the leading company in providing work-space solutions, both physically and on ...
Customer Service Agent with Dutch at a native level - Barcelona, España - Talent Search People - Native Speakers
Descripción
:We are recruiting a Customer Service Agent with native level of Dutch or Flemish to be part of an existing team, working for different projects in sunny Barcelona.
Our client is an outsourcing centre which provides customer service, back office, technical support and sales solutions to multinational companies.
The company offers an international, young and dynamic working environment with possibilities of growth and the offices are located next to the beach.
As a Customer Service Agent your main task would be:
You are the perfect candidate if:
Shifts divided from Monday to Sunday from 8.00 to 20.00hr
39 or 32 hours per week permanent contract
Base salary and bonus
Skills/ Creative Problem Solver,Good Communication Skills - Written And Oral,Active Listening Skills,Proactive Attitude,Dutch