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    Dutch-speaking Technical Support - Barcelona, España - NordsAbroad

    NordsAbroad
    NordsAbroad Barcelona, España

    hace 1 semana

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    De jornada completa
    Descripción

    Barcelona boasts a unique blend of historic charm and modern vitality. We have an exciting opportunity for Dutch speakers, offering both part-time and full-time positions

    Are you customer-friendly, solution-oriented, tech-savvy, and service-minded?

    If you're fluent in Dutch, have a passion for delivering top-notch customer service, thrive in a dynamic international work environment (with a sea view), and love connecting with people, then this role is tailor-made for you As part of the Dutch-speaking Technical Support team for our client in the Telecom sector, you'll play a crucial role in delivering technical support via phone and email.

    Responsibilities:

  • Addressing technical inquiries and issues via phone and email.
  • Diagnosing and resolving technical problems.
  • Assisting with product installation, configuration, and usage.
  • Proactively suggesting product improvements and additional services to customers.
  • Ensuring exceptional customer satisfaction and fostering long-term relationships.
  • Handling incoming inquiries and requests with precision and efficiency.

    • What do we require?

  • Strong technical aptitude and a keen interest in telecommunication technologies.
  • Native fluency in Dutch (both spoken and written) and proficient in English.
  • Professional demeanor and problem-solving skills.
  • While experience in customer service is preferred, it's not mandatory.
  • Excellent communication skills to engage with customers effectively.
  • Ability to multitask and maintain attention to detail in a fast-paced environment.
  • Proficiency in using computer systems and software applications.

    • What can you expect from us?

  • An engaging role in a dynamic and growing organization where challenges abound.
  • Collaboration with a diverse and motivated team in a supportive and professional setting.
  • Opportunities for personal and professional development through ongoing training.
  • Rewarding incentives and recognition programs to celebrate your achievements.
  • A stable position with competitive compensation and benefits.
  • A pleasant work environment with coffee, fresh fruit, and free Spanish lessons.
  • Memorable team-building events that foster camaraderie and lasting memories.

    • If you possess these qualities and aspirations, we'd love to hear from you Join us and embark on an exciting career journey with a company that values your contributions and growth.

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