- Provide excellent customer service.
- Attend clients' queries through phone calls and emails, by being proactive, courteous, friendly, and helpful.
- Ensure that all clients' requests, issues and complaints are resolved promptly and accurately, per defined policies, guidelines, terms and conditions.
- Promote goodwill when dealing with clients and internal sales teams, to maintain good client relationship, achieve high level of client satisfaction, and retain client loyalty.
- Act and suggest on improvement opportunities identified during daily work.
- Negotiating for appropriate compensation / refunds / solutions.
- Fluency in English and French language - written and spoken
- Knowledge of Spanish language would be an advantage
- Flexibility to provide support to all members of the Global Support team as and when required.
- Excellent time management skills with the ability to work well under pressure in a fast-paced environment.
- Communication and negotiation skill is the key for this position, as you will be spending most of your time listening and trying to come up with the solution that work out best for all parties
- Within an innovative, engaging and multicultural environment.
- Have the opportunity to build strong and lasting business relationships and friendships from around the world.
- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
-
Sales Operations Executive
hace 3 semanas
TD SYNNEX Madrid, España De jornada completaEs muy gratificante trabajar en una empresa en la que TÚ marcas la diferencia · Si ta apasiona un sector en continua evolución como el de la tecnología de la información y disfrutas trabajando en un entorno dinámico, avanzado y de colaboración, TD SYNNEX es la empresa perfecta pa ...
-
Sales Operations Executive
hace 3 semanas
TD SYNNEX Madrid, España De jornada completaEs muy gratificante trabajar en una empresa en la que TÚ marcas la diferencia · Si ta apasiona un sector en continua evolución como el de la tecnología de la información y disfrutas trabajando en un entorno dinámico, avanzado y de colaboración, TD SYNNEX es la empresa perfecta pa ...
-
Operations Executive
hace 6 días
dentsu Madrid, España De jornada completaThe purpose of this role is to develop the skills to support delivery teams and their clients in the operational support of one or more elements of the end-to-end client lifecycle, including onboarding through offboarding, as well as campaign coordination, budget maintenance, rep ...
-
Sales Operations Executive
hace 3 semanas
TD SYNNEX Alcobendas, EspañaEs muy gratificante trabajar en una empresa en la que TÚ marcas la diferencia · Si ta apasiona un sector en continua evolución como el de la tecnología de la información y disfrutas trabajando en un entorno dinámico, avanzado y de colaboración, TD SYNNEX es la empresa perfecta pa ...
-
Operations Executive – GROUPM NEXUS ADVANCED TV
hace 3 semanas
GroupM Spain Madrid, España De jornada completaEl Operations Executive se integra dentro del equipo de GroupM Nexus, que gestiona la actividad de los clientes del grupo en el entorno de Advanced TV o Televisión Digital. La misión del puesto supone llevar a cabo la gestión de las operaciones el análisis de las audiencias, lo q ...
-
Sales Operations Executive
hace 3 semanas
TD SYNNEX Spain S.L.U. Alcobendas, España De jornada completaEs muy gratificante trabajar en una empresa en la que TÚ marcas la diferencia · Si ta apasiona un sector en continua evolución como el de la tecnología de la información y disfrutas trabajando en un entorno dinámico, avanzado y de colaboración, TD SYNNEX es la empresa perfecta pa ...
-
Sales Operations Executive
hace 3 semanas
TD SYNNEX Alcobendas, EspañaEs muy gratificante trabajar en una empresa en la que TÚ marcas la diferencia · Si ta apasiona un sector en continua evolución como el de la tecnología de la información y disfrutas trabajando en un entorno dinámico, avanzado y de colaboración, TD SYNNEX es la empresa perfecta pa ...
-
Senior Revenue Operations Executive
hace 2 semanas
Omnipresent Madrid, EspañaSenior Revenue Operations Executive - Fully Remote - EMEA Madrid, EMEA, Fully Remote · Who we are Remote work is one of the great equalizers of our time, allowing people to secure employment opportunities from companies around the world, no matter where they were born or where t ...
-
Operations Executive
hace 5 días
Dentsu Madrid, EspañaThe purpose of this role is to develop the skills to support delivery teams and their clients in the operational support of one or more elements of the end-to-end client lifecycle, including onboarding through offboarding, as well as campaign coordination, budget maintenance, rep ...
-
Operations Executive
hace 6 días
Dentsu Aegis Network Madrid, EspañaThe purpose of this role is to develop the skills to support delivery teams and their clients in the operational support of one or more elements of the end-to-end client lifecycle, including onboarding through offboarding, as well as campaign coordination, budget maintenance, rep ...
-
Operations Executive
hace 1 semana
Betway Group Madrid, EspañaKick-start your career in the online gaming world and experience the very latest in technology and innovation. · Do you see yourself as one of those "out-of-the-box thinkers", "Technical masterminds", "Outstanding creatives", or "Mind-boggling number crunchers"? If so, we want to ...
-
Sales Operations Executive IBM Sw
hace 3 semanas
TD SYNNEX Alcobendas, EspañaEs muy gratificante trabajar en una empresa en la que TÚ marcas la diferencia · Si ta apasiona un sector en continua evolución como el de la tecnología de la información y disfrutas trabajando en un entorno dinámico, avanzado y de colaboración, TD SYNNEX es la empresa perfecta pa ...
-
Client Operations Executive
hace 2 semanas
Hotelbeds Group Madrid, EspañaClient Operations Executive - French page is loaded Client Operations Executive - French Apply locations Mallorca - HeadOffice time type Full time posted on Posted 3 Days Ago job requisition id R-******** HBX Group is the world's leading technology partner, connecting and empower ...
-
Commercial Operations Executive
hace 3 semanas
Imperial Brands EspañaThe Role · JoinImperial Brands as a Commercial Operations Executive Be part of an inclusive and dynamic organization · Are you ready to take on a challenging and rewarding role that will propel your career forward? We are seeking a Commercial Operations Executive to join our vib ...
-
Operations and Quality Executive
hace 2 semanas
Bold Bean Co EspañaRole title: Operations and Quality Executive · Reporting to: Supply Manager · Location: based in Spain (Working remotely) and trips to the UK when needed · Department: Operations · Salary: Competitive · Who we are: · We are on a mission to make you OBSESSED with beans by gi ...
-
Client Operations Executive
hace 2 semanas
Hotelbeds Group Madrid, EspañaLike what you see? Then check out our current opportunities.Hotelbeds is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, acti ...
-
Senior Revenue Operations Executive
hace 3 semanas
Omnipresent Comunidad de Madrid, EspañaSenior Revenue Operations Executive - Fully Remote - EMEA · Madrid, EMEA, Fully Remote · Who we are · Remote work is one of the great equalizers of our time, allowing people to secure employment opportunities from companies around the world, no matter where they were born or w ...
-
Senior Revenue Operations Executive
hace 5 días
Omnipresent Madrid, EspañaWhat will you do? (The role) Own our GTM technology stack and strategy.Operate account distribution and lead sourcing technology and processes.Own, implement and support critical revenue systems such as Dealhub CPQ, Salesforce, Goodfit, Planhat, Count, Tableau and their interacti ...
-
Executive Assistant International Operational
hace 1 semana
Amex Madrid, España**You Lead the Way. We've Got Your Back.** · With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, ...
-
Sales & Operations Planning Executive - Hybrid
hace 3 semanas
Imperial Brands EspañaThe Role · Are you passionate about supply chain management and looking for an exciting opportunity to enhance your career? · We are seeking aSales & Operations Planning (S&OP) Executive to support our S&OP agenda for the Global Duty Free & Export (GDF&E) markets.As part of our ...
Client Operations Executive - Comunidad de Madrid, España - Hotelbeds Group
Descripción
Client Operations Executive - French page is loaded
Client Operations Executive - French
Apply locations Mallorca - HeadOffice time type Full time posted on Posted 3 Days Ago job requisition id RHBX Group is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team Our people, Team HBX Group, are the beating heart of the company who we encourage to 'move fast, dream big and make the difference' every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our 'global approach, local touch' mentality. We're headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
JOB DESCRIPTION:
We are looking for French Client Operations Executive to join our Customer Relationship Center. In this role you will have the opportunity to give support to our clients in order to achieve one of our main objectives "Delivering unique holidays to our customers". We are looking for candidates, who are based in Mallorca.
RESPONSIBILITIES:
POSITION REQUIREMENTS:
You will have the opportunity to work for a company that is going through significant change in becoming the world ́s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work: