Trabajos
>
Madrid

    Senior Associate Telecommunication Network Provisioning Specialist - Madrid, España - Sdi Digital Group

    Sdi Digital Group
    Sdi Digital Group Madrid, España

    hace 4 días

    SDi Digital Group background
    Descripción

    Want to be a part of our team? The role of Senior Associate Telecommunications Specialist has the core responsibility of acquiring and processing orders for telecommunications circuits, creating PR / POs with Finance for new services, and ensuring that all invoices are processed through Finance within agreed Service Level Agreement (SLA) and Key Performance Indicators (KPIs).

    This role works with carriers to obtain quotes and processes carrier Sales Order through Legal processes.

    This role also ensures that all invoice validations are performed so that invoiced circuits fall under the correct carrier billing accounts, and all exceptions are researched and resolved.

    This role is also responsible for proactively reaching out to carriers and clients to resolve invoice approval outstanding issues and avoid late payments This role is responsible for communicating any issues to through the relevant channels relating to invoice approvals, validations or missing invoices.

    Working at NTT

    ESSENTIAL DUTIES & RESPONSIBILITIES Works with carriers to obtain quotes for telecom circuits and processes Sales Orders through Legal for signature and return to carrier.

    Creates Purchase Request to Finance for ordered services and updates documentation with PO; updates invoices so POs show up properly in invoices.

    Subject matter expert who encourages a streamlined workflow and possesses an end-to-end process knowledge of FLA, validations, dispute management, bill pay process, client / carrier interactions, late payment and missing invoice analysis, process exceptions and controls.

    Ensures that all invoices are being processed through FLA and validations to meet SLAs and KPIs

    Keeps management updated of potential ordering, PR / PO, or invoice processing issues Responsible for proactively reaching out to carriers and internal organizations to resolve issues.

    Manages POs fund amounts so that POs can be refunded or reissued on a timely manner according to standard business procedures.

    Assists with client or vendor escalations. Identifies any IT related issues and communicate them effectively via logging an ITSM ticket.

    Provides invoice management services to assigned clients serving as liaison to the client by providing overall accountability and acting in the client's interest to manage telecommunications cost allocation and invoice exception management.

    Performs standard invoice validation checks, documenting and resolving exceptions following the appropriate handling procedures.

    Follows client invoice exception business rules and guidelines, as appropriate Ensures that all invoice items are assigned appropriate general ledger codes in accordance with the client's general ledger procedures, contacting clients for coding information as needed.

    Ensures that services are billed to proper legal entity names and resolves errors with the carriers (applies to US clients only)
    Validates that all invoices are received when expected and escalates and resolves late / missing invoices to the carrier.
    This function may also result in reporting accrued items to the client.
    Identifies missing payments from previous invoices and interfaces with telecommunications provider to resolve missing payment / cash application errors.

    Interfaces with client's telecommunications service providers (carriers) to resolve exceptions and ensures that invoices are re-issued correctly or that credits are validated on client's invoices in accordance with exception management and client's business rules.

    KNOWLEDGE, SKILLS & ABILITIES
    Solid understanding of client cost accounting methodologies

    Solid understanding of telecommunication services Ability to understand and create business process flows; ability to interact with other departments for process alignment.

    Expertise around understanding budgets and aligning PR / PO to match budgets.

    Proven client service skills with demonstrated written and verbal communications capabilities suitable for client meetings and correspondence with senior management / management.

    Excellent written communication abilities
    Clear and concise verbal communication ability Goal oriented while exhibiting persistence in follow up, escalation, and resolution.
    Exceptional attention to detail and takes pride in delivering demonstrated results.
    Ability to multi-task projects, assignments and daily workload while maintaining timely deliverables.
    GlobalDataCentersCareers
    EDUCATION & EXPERIENCE Bachelor's degree or equivalent in Finance, Accounting, Telecommunications or related
    Moderate level of experience providing telecommunications accounts payable services, or carrier telecommunications client service including circuit ordering or invoice analysis or other telecom financial role
    Moderate level of experience in telecommunications wire line and wireless services

    PHYSICAL REQUIREMENTS
    Primarily walking, sitting, standing, and bending.
    Ability to work in confined spaces.
    Able to hear and speak on a telephone.
    Close visual work on a computer terminal.

    Dexterity of hands and fingers to operate any required to operate computer keyboard, mouse, other technical instruments, and for performing cable terminations and testing.

    WORK CONDITIONS & OTHER REQUIREMENTS This position is expected to be remote for the near future with an occasional need to be on-site in a shared work environment
    Extensive daily usage of workstation or computer.
    Must be available for 24x7 support of customers and NTT GDC Americas, Inc.
    Some travel as required. Travel requirements may vary based on the frequency and intensity of remote site operations.
    Must possess a current, valid state-issued driver's license.
    This is a remote position that requires reliable internet connection and electricity.

    A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable.

    NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $ 88, - $ ,.
    All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.

    Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and k retirement plan to create a rich Total Rewards package.

    Skills Summary Carrier Management, Electronic Circuits, Network Operations, Network Provisioning, Network Support, Troubleshooting
    What will make you a good fit for the role?

    Workplace type :
    Remote Working

    Remote Working
    Equal Opportunity Employer NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.
    We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

    #J-18808-Ljbffr
  • Oxford Global Resources

    Sr Regulatory Affairs

    hace 3 días

    Oxford Global Resources Madrid, España

    **Sr Regulatory Affairs**: · - Location: · Madrid, Spain · - Contact: · Susagna Sastre Magem · - Job type: · Temp to Perm · - Industry: · Pharmaceutical, Life Sciences, Biotechnology · Oxford Global Resources ETT is looking to hire a **Regulatory Affairs Specialist (maternity lea ...

  • Oxford Global Resources

    Sr Regulatory Affairs New

    hace 3 días

    Oxford Global Resources Madrid, España

    Location: · Madrid, Spain · - Contact: · Susagna Sastre Magem · - Job type: · Temp to Perm · - Industry: · Pharmaceutical, Life Sciences, Biotechnology · Oxford Global Resources ETT is looking to hire a **Regulatory Affairs Specialist (maternity leave) who will start in August 20 ...

  • Engage ESM

    Solution Manager

    hace 1 semana

    Engage ESM Madrid, España

    **Publication Date**:Mar 21, 2023**Location**:Madrid, M, ES, 28037 · - Zaragoza, Z, ES, 50008 · - Barcelona, B, ES, 08020 · - Madrid, M, ES, 28037 · - Sevilla, SE, ES, 41007 · - Valencia, V, ES, 46012**Company**:Atos**Ref. No**:SOLUTION MANAGER · **The future is our choice** · At ...

  • Swiss RE

    Service Delivery Associate Pulse

    hace 1 semana

    Swiss RE Madrid, España

    **About the Role** · This role offers the opportunity to demonstrate your insurance experience in a new and exciting way, to bring something different to the market and support us in our mission to reduce the inherent friction in the delivery of International Programs. · As Inter ...

  • Swiss RE

    Service Delivery Associate Pulse

    hace 3 días

    Swiss RE Madrid, España

    **About the Role** · This role offers the opportunity to demonstrate your insurance experience in a new and exciting way, to bring something different to the market and support us in our mission to reduce the inherent friction in the delivery of International Programs. · As Inter ...

  • Willis Towers Watson

    Global Benefit Consultant

    hace 3 días

    Willis Towers Watson Madrid, España

    Global Benefit Consultant · - Madrid, ES · August 09, 2023 · **The Role** · **Job Summary** · Provide consulting regarding the design, use, issues and objectives surrounding the implementation and provision of employee benefits connected to life, disability, accident, health, exp ...

  • WTW

    Global Benefit Consultant

    hace 3 días

    WTW Madrid, España

    **The Role** · **Job Summary** · Provide consulting regarding the design, use, issues and objectives surrounding the implementation and provision of employee benefits connected to life, disability, accident, health, expatriates, BTA, Flex benefits and Employee experience, both fr ...

  • Flowserve Corporation

    Supervisor R&d Product Engineering Industrial

    hace 4 días

    Flowserve Corporation Madrid, España

    **Role Summary**: · The Supervisor of Product Engineering, Industrial Products, is responsible for accelerating the development and implementation of new, leading edge product technology throughout the FPD product portfolio to provide a competitive advantage to the corporation. T ...

  • IQVIA

    Sales & Bd Manager - Hq´s

    hace 1 día

    IQVIA Madrid, España

    With approximately 85,000 employees in more than 100 countries, IQVIA is in a truly unique position to be able to support companies seeking to improve real-world patient outcomes and enhanced clinical trial outsourcing through treatment innovations, care provision and access. Wit ...

  • ALSO Holding

    Account Manager Cloud

    hace 5 días

    ALSO Holding Madrid, España

    **Barcelona, Madrid ( remote)**: · ALSO the technology provider · Want to join an international company? To take up challenges? · Solutions and Services: come live the ALSO adventure with us · The ALSO Cloud Marketplace (ACMP) is a one-stop marketplace that unites independent sof ...

  • Caidya

    Senior Study Start-up Lead

    hace 5 días

    Caidya Madrid, España

    **Job Title: Senior Study Start-Up Lead (SSUL)** · **Job Location**: Madrid, Spain**Job Overview**: · Job Duties and Responsibilities: · - Act as a SSU lead for the assigned countries and regions, participating directly at kick-off meetings, sponsor calls, providing the client wi ...

  • IBM

    Cloud Delivery Consultant Intern

    hace 1 semana

    IBM Madrid, España

    Introduction · **At IBM, work is more than a job - it's a calling**: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. A ...

  • Daniel J. Edelman Holdings

    Platform Engineer

    hace 1 semana

    Daniel J. Edelman Holdings Madrid, España

    **Responsibilities**: · - Collaborate with business stakeholders to understand the product requirements and translate them into scalable and resilient cloud architectures. · - Collaborate closely with Data Engineering, Data Science and Software Development teams to contribute to ...

  • IBM

    Delivery Consultant Intern

    hace 1 semana

    IBM Madrid, España

    Introduction · **At IBM, work is more than a job - it's a calling**: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. A ...

  • Kyndryl España, S.A.

    Senior Associate, Systems Administration Citrix

    hace 1 semana

    Kyndryl España, S.A. Madrid, España

    **Why Kyndryl** · Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? · We are always moving forward - always pushing ourselve ...

  • Mantu

    Sharepoint Administrator

    hace 1 semana

    Mantu Madrid, España

    **Who are we?**: · **Mantu** is an international company providing guidance and services to businesses and entrepreneurs. We ourselves are entrepreneurs: we started out from scratch and built a successful business based on our values and our "Tomorrow is human" vision. We constan ...

  • EDP Renováveis

    Energy Storage Engineering

    hace 1 semana

    EDP Renováveis Madrid, España

    País/región: ES- Población: Madrid- Unidad de negocio: EDP RENOVÁVEIS S.A.**MISSION**: · The Specialist in Energy Storage Engineering is responsible for managing the engineering activities of energy storage projects for EDPR utility-scale hybrid renewable (PV/wind) + storage and ...

  • Alaska Energies

    Accounting Manager

    hace 5 días

    Alaska Energies Madrid, España

    **L'entreprise** · Alaska Energies is a dynamic company operating in B2B in France, Spain, Switzerland, Romania and Italy. Alaska Energies is a distributor specializing in positive energy buildings and offers its professional customers a range of products and accessories from maj ...

  • Honeywell

    Ot/it Systems Engineer

    hace 1 semana

    Honeywell Madrid, España

    **Join the industry leader to design the next generation of breakthroughs**: · **Honeywell is looking for his new OT/IT Systems Engineer to support his customers across Spain (Madrid based).** · **Position purpose**: · - Contribute to the designing, engineering, configuring, impl ...

  • Honeywell

    Ot/it Systems Engineer

    hace 4 días

    Honeywell Madrid, España

    Honeywell is looking for his new OT/IT Systems Engineer to support his customers across Spain (Madrid based). · **Position purpose**: · - Contribute to the designing, engineering, configuring, implementing, commissioning and supporting of ICT infrastructure (Server, Storage, Netw ...