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    Course counsellor English + Spanish - Madrid, España - Ideal Education Group

    Ideal Education Group
    Ideal Education Group Madrid, España

    hace 1 semana

    Default job background
    De jornada completa
    Descripción

    What are we looking for?

    We are looking for a dynamic person, with initiative, very strong communicational skills, who is goal-oriented and competent in creating and maintaining conversations with clients. Your main responsibilities will be:

  • Contact potential clients to advise them and subsequently close the sale of the different available products (courses, accommodation, activities, ...) taking into account their motivations, needs and interests.
  • (Gain) extensive knowledge of all products and services available and adapt them to the needs of the client and guarantee their satisfaction
  • Provide all the information required by the client, resolve their doubts and incidents arising within the sales process.
  • Track customer requests and queries proactively.
  • Customer loyalty ensuring the correct fulfillment of the phases/deadlines/marked commitments.
  • Processing reservations, modifications, cancellations and resolving of incidents.
  • Carrying out all administrative tasks associated with the position.
  • Requirements

  • High level of English + intermediate Spanish.
  • Excellent communicative competence
  • Active listening and empathy
  • Proficient in Microsoft Office
  • Valuable experience in international (business or eductional) environments.
  • Terms

  • Type of contract: permanent
  • Full time
  • Location: Madrid, Spain
  • Incorporation: March 2022
  • Salary commensurate with experience
  • We will be waiting for you


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