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IT Operations Infrastructure Maintenance Manager - L'Hospitalet de Llobregat, España - Setesca
Descripción
Descripción
Holding internacional líder en el sector de gran consumo, precisa incorporar en sus oficinas centrales en Barcelona
IT Operations Infrastructure Maintenance Manager
Será responsable de liderar el departamento de IT Operations Infrastructure Maintenance, como parte del área de IT Operations & Services.
Responsabilidades principales:
Responsable de gestionar varios proveedores principales de subcontratación que gestionan nuestra infraestructura.
Responsable del funcionamiento de la infraestructura informática, garantizando que todos los sistemas estén disponibles, en un entorno industrial exigente que requiere la disponibilidad de los sistemas 24x7.
Responsable de la calidad del servicio, gestionando los KPI con los proveedores
Participará en la definición de todos los proyectos de TI desde el principio para garantizar un despliegue sin problemas en el área de Gestión de Infraestructuras.
Será miembro de un equipo multicultural de unas 20 personas, con sede en más de 10 ubicaciones diferentes en Europa y África.
Gestión de las partes interesadas, comprensión de las necesidades y prioridades y gestión de las expectativas.
Liderará algunos proyectos actuando como Project Manager.
Coordinará las tareas de gestión de proyectos realizadas por varios proveedores. Será responsable del presupuesto de los proyectos.
Requisitos mínimos
Formación, experiencia e idiomas:
Más de 10 años de experiencia en gestión de infraestructuras.
Experiencia en gestión de proyectos de infraestructuras de TI.
Experiencia demostrada en un entorno internacional y desafiante.
Titulación universitaria en Informática, Telecomunicaciones, etc.
Conocimientos en el uso de herramientas ITSM (Jira, ServiceNow, etc.) para la gestión de tickets / incidencias / cambios.
Buenas capacidades con herramientas de planificación de proyectos.
Dominio del inglés (se valorará italiano/francés/alemán).
Experiencia en FMCG será un plus.