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    Client Service Executive Inwards - Madrid, España - Page Personnel

    Page Personnel
    Page Personnel Madrid, España

    hace 2 semanas

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    Descripción
    Client Service Executive Inwards (German Speaker)|Importante empresa multinacional

    Importante empresa internacional de seguros

    -Ensure that all handled programmes and policy documentation are issued to agreed service standards and corporate guidelines.
    - Build strong relationships with Underwriters, Clients, Brokers, Company Offices and other external parties, become the main focal and contact point for all service matters relating to their accounts.
    - Supporting Company business development and client relationship activities.
    - Account handling and supporting Global Client Service Executive's and Underwriters on relevant account activities.
    - Assist where required with ongoing Projects that are identified throughout a given year for better improvement to the Global Services Department.
    - Make sure that Company Service Standards are met and, if possible, exceeded in the implementation of Global Programmes.
    - To work within the framework of Company ethical and service standards

    -Native or advanced level in German
    - Professional language skills in English.
    - Working experience within the Insurance Industry is desirable.
    Previous experience of servicing multinational insurance projects is preferred.
    - Competent in Microsoft Office especially Excel.
    - Strong customer service skills and customer centric attitude, as well as attention to detail and the desire to deliver and improve quality.
    - Problem resolution and decision-making skills.
    - Ability to work in a team environment as well as on own initiative.

    • 12 moth temporary contract with potential of converting into a permanent one.
    • 29 days of vacation a year
    • 2 days working from home option + additional flexible days
    • Working from home allowance
    • Entry time flexibility
    • Life and accident insurance
    • Meal allowance
    • Pension plan
    • Flexible compensation scheme
    • Gympass
    • Employee assistance program
    • Comprehensive Learning & Development offer
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