Trabajos
>
Málaga

    Guest Service Agent - Málaga, España - REMS

    REMS
    REMS Málaga, España

    hace 2 semanas

    Default job background
    De jornada completa
    Descripción

    Guest Manager at REMS

    Summary

    REMS is number 1 on Airbnb Málaga in terms of revenue and quality.

    We provide great holiday experience to our guests and high end real estate management services to our clients; purchase, design and property management in the most valuable locations of the Costa del Sol.

    Excellence and organization are our mottoes, our young and ambitious international team is ready to face any challenges, grow and establish itself as a leader in the industry.

    The Guest Manager is in charge of ensuring a perfect guest experience by: communicating, welcoming and assisting them during their stay, while ensuring the quality compliance of the properties. He is also responsible for reporting to the Property Managers and Property Leaders.

    Responsibilities

  • Guide our guests using our communication tools (PMS and phone calls).
  • Welcome the guests to the properties and assist them during their stay (check-in).
  • Offer additional services to the guests (guided tours, extra cleaning, breakfast, etc..).
  • Acknowledge and advise on tourist attractions (food & beverage recommendations, transportation, cultural events, etc.).
  • Cover the reception of the guests in our office.
  • Communication with the Property Management, Cleaning and Maintenance Departments on the specific operation needs. Skills and qualifications
  • Good writing and spelling capabilities in English and Spanish (French and any other language is a plus).
  • Be reactive, adaptive and improvise while facing issues.
  • Having strong customer relationship capabilities.
  • Good knowledge of Andalucía is a plus (restaurants, cultural sites, activities...).
  • Experience as a receptionist in a hotel or AirBnB accommodation is a plus.
  • A Bachelor's degree in a relevant field is a plus.
  • Conditions and Benefits
  • Location: Malaga historic center.
  • Schedule: 5 days per week, 8 hours per day and 1hour break. Detailed schedule will be defined by the Property Leader every month.
  • Possibility of part time scheduling starting from 25H/ Week.
  • Contract: Permanent employment contract with 45 days trial period
  • Days off: 2 days per week + unlimited days off if approved by the Property Leader.
  • Salary: EUR Gross annually, with an evolution to up to EUR annually as Property Manager and later as a Property Leader. To go any further, please send your CV at: -

    Follow us on Facebook, Instagram & Linkedin

  • North Coast Vacations

    Agente de Reservas y Customer Service

    hace 2 semanas

    North Coast Vacations Malaga, España

    En nuestra empresa buscamos una persona que nos ayude a gestionar las reservas y el servicio al cliente. · Si te gusta el mundo de las reservas y quieres aportar tus conocimientos a una empresa en crecimiento en el sector del alquiler turístico este es tu sitio. · Puedes trabajar ...

  • Jet2 and Jet2holidays

    Passenger Service Agent

    hace 3 semanas

    Jet2 and Jet2holidays Malaga, España

    Permanent Intermittent · - 20 Hours · **Salary** · - Competitive · **Country** · - SPAIN · **What you will be doing...** · - At · - **Jet2holidays** we are all · - **Customer Helpers** responsible for creating memories and ensuring our customers receive a VIP service. · - We now ...

  • Synergie

    Agente Administrativo-comercial Customer Service

    hace 2 semanas

    Synergie Malaga, España

    Requisitos · - Experiência comercial. · - Una persona dinámica y con orientación al logro. · - Con habilidades comerciales o experiência comercial. · - Capacidad de utilización de herramientas digitales (Ofimática). · - Capacidad de trabajar bajo presión y con retos. · - Empatía ...

  • Indie Campers

    Rental Service Agent

    hace 2 días

    Indie Campers Malaga, España

    **ABOUT US** · Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affor ...

  • Recruit4Work

    Dutch Customer Service Agent

    hace 2 semanas

    Recruit4Work Malaga, España

    **Your role** · For one of the biggest Energy suppliers in The Netherlands we are looking for a Customer Service Agent who speak Dutch with English. · **Profile** · Are you the Inbound Contact Center Agent we are looking for and do you have the following characteristics and/or qu ...

  • Recruit 4 work

    Nederlandstalige Customer Service Agent

    hace 2 semanas

    Recruit 4 work Malaga, España

    **Your role** · For one of the biggest Energy suppliers in The Netherlands we are looking for a Customer Service Agent who speak either Flemish or Dutch with English. · **Profile** · Are you the Inbound Contact Center Agent we are looking for and do you have the following charact ...

  • Recruit4Work S.L.

    Dutch Customer Service Agent

    hace 3 semanas

    Recruit4Work S.L. Malaga, España

    For one of the biggest Energy suppliers in The Netherlands we are looking for a Customer Service Agent who speak either Flemish or Dutch with English. · Tasks · **Requirements**: · Are you the Inbound Contact Center Agent we are looking for and do you have the following character ...

  • Recruit4Work S.L.

    Dutch Customer Service Agent

    hace 2 semanas

    Recruit4Work S.L. Malaga, España

    Your role · For one of the biggest Energy suppliers in The Netherlands we are looking for a Customer Service Agent who speak either Flemish or Dutch with English. · Tareas · **Requisitos**: · Are you the Inbound Contact Center Agent we are looking for and do you have the followin ...

  • Nordic Jobs Worldwide AS

    Norwegian-speaking Customer Service Agent

    hace 3 semanas

    Nordic Jobs Worldwide AS Malaga, España

    Posted 10 April 2024 · LocationMálaga · Discipline Customer Service · Reference37403 · Rannei Nordbø · **Vi ser etter en norsktalende Teknisk Kundeservicekonsulent til solrike Malaga Er det deg vi burde ta en prat med?** · Du vil i denne stilling arbeide med å yte kundeservice og ...

  • Recruit4Work S.L.

    Dutch Customer Service Agent

    hace 2 semanas

    Recruit4Work S.L. Malaga, España

    For one of the biggest Energy suppliers in The Netherlands we are looking for a Customer Service Agent who speak either Dutch with English. · Taken · Vereisten · - You are service and result oriented; · - You are computer savvy; · - You can work and problem solve independently wi ...

  • SD Worx

    Application Service Desk Agent

    hace 2 semanas

    SD Worx Malaga, España

    At SD Worx Spain, we are focused on building capability and flexibility to meet the growth of the business whilst increasing the profitability across the organisation. We support SD Worx on most of the business areas such as HR, Finance, Marketing, Software Development, Testing, ...

  • Transcom Spain

    Trainer of Customer Service Agents

    hace 2 semanas

    Transcom Spain Malaga, España

    Transcom Malaga is looking for talented individuals like you to join our next-gen CX team So let's start something brilliant together: become a Trainer for a digital finance and payments solution company - NETS Become a Trainer for one of Europe's most innovative, modern, and fas ...

  • Recruit4Work S.L.

    Dutch Customer Service Agent

    hace 2 semanas

    Recruit4Work S.L. Malaga, España

    Did you know that it is possible to start working and living in Spain? We can help you make this dream come true We can offer you a position in Alicante, where you will assist customers. You will be working in an ambitious and flexible company where you can grow and develop profe ...

  • Qatar Airways

    Airport Services Agent Malaga

    hace 1 semana

    Qatar Airways Malaga, España

    We are currently recruiting for Airport Services Agent based in Malaga, Spain · As an Airport Services Agent, you will support the operation by providing five-star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst t ...

  • Recruit 4 work

    Dutch Customer Service Agent Energy

    hace 2 semanas

    Recruit 4 work Malaga, España

    **Your role** · For one of the biggest Energy suppliers in The Netherlands we are looking for a Customer Service Agent who speak either Flemish or Dutch with English. · **Profile** · Are you the Inbound Contact Center Agent we are looking for and do you have the following charact ...

  • Transcom Spain

    Danish Trainer of Customer Service Agents

    hace 1 semana

    Transcom Spain Malaga, España

    Transcom Malaga is looking for talented individuals like you to join our next-gen CX team So let's start something brilliant together: become a Trainer for a digital finance and payments solution company - NETS Become a Trainer for one of Europe's most innovative, modern, and fas ...

  • Transcom WorldWide

    Norwegian Trainer of Customer Service Agents

    hace 2 semanas

    Transcom WorldWide Malaga, España

    **Location**:Spain, Malaga · **Job category**:Operations · **Language**:English · Transcom Malaga is looking for talented individuals like you to join our next-gen CX team So let's start something brilliant together: become a Trainer for a digital finance and payments solution co ...

  • Grupo Konecta

    Customer Service Agent with Native Danish or

    hace 1 semana

    Grupo Konecta Malaga, España

    We keep moving · At Konecta we are looking for Customer Service and Retail sector professionals, do you identify yourself? · We have a super innovative and groundbreaking project. · We are a company that is driven by a passion for taking on demanding challenges and projects. · We ...

  • Recruit 4 work

    Dutch Customer Service Agent Energy

    hace 1 semana

    Recruit 4 work Malaga, España

    **Your role** · For one of the biggest Energy suppliers in The Netherlands we are looking for a Customer Service Agent who speak either Flemish or Dutch with English. · **Profile** · Are you the Inbound Contact Center Agent we are looking for and do you have the following charact ...

  • Kamstrup

    IT Service Center Agent for Business Applications

    hace 4 días

    Kamstrup Malaga, España

    Are you a talented IT Service Center Agent ready for a challenge and eager to develop your capabilities by supporting the build-up of a new IT service center and playing an important role in establishing 24 x 7 IT Support Service for Kamstrup? Would you like to be part of a trans ...