Trainer of Customer Service Agents - Malaga, España - Transcom Spain

Transcom Spain

Empresa verificada

Malaga, España

hace 2 semanas

Publicado por:

Isabel García

beBee Recruiter

Descripción

Transcom Malaga is looking for talented individuals like you to join our next-gen CX team So let's start something brilliant together: become a Trainer for a digital finance and payments solution company - NETS Become a Trainer for one of Europe's most innovative, modern, and fastest-growing digital finance and payment solutions giants - NETS and embark on the journey to achieve the quality standard of provided customer services.

Join Us as a Trainer

What's in it for YOU

An ambitious and stable employer with longterm goals
Competitive salary
Paid training and guidance in working with a reputable and strong brand.
Work experience in a leadership role
Great opportunity to acquire new skills
Being a member of the management team
Opportunity to attend the Leadership & Development Program

What we are looking for

Good leadership and organizational skills
Ability to form efficient communication
Proficiency to influence the action of others
Selfmotivated and targetdriven personality
Willingness to set priorities and to reach the goals of the company and its client
Flexibility, ability to plan time effectively
Strong computer skills and knowledge of excel & google sheets
Strong analytical & problem solving skills
You have excellent written and verbal communication skills in Norwegian and English languages

What Life at Transcom is like

We have 30,000 customer experience specialists, across 27 countries, delivering services in 33 languages to international brands in various industries.

Due to our recent success, we are expanding our award-winning teams and investing in our employees.

At Transcom, we're relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That's just how we are at Transcom. Here we care, and root for each other. You're included, just as you are, from day one. And with the right mind-set, there's no end to how far we can go together.

The recruitment process

Step 1:
You will add your CV and motivational cover letter by clicking "Apply"

Step 2:
You will receive an introduction phone call

Step 3:
Final video interview with the Business Manager/Operations Manager.