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    Assistant Registrar's Office - Madrid, España - IE Business School

    IE Business School
    IE Business School background
    Descripción

    Responsibilities

    Functions:

  • Handle phone calls, enquiries and requests.
  • Manage the general email inbox of the Registrar's Office.
  • Liaising with students, alumni, suppliers and other staff. Proactively manages the relationship with students after and during the program, provides them with relevant information and solves problems and questions.
  • Liaise with Correos, Spanish Embassies, Consulates and other official offices.
  • Collaborate with other IE University Departments in order to ensure a successful student experience.
  • Manages and develops expertise in Atenea or similar Student Information Systems.
  • Proactively manages the official graduation of students.
  • Provides the Associate Director and General Secretary with the necessary support.
  • Proactively manages the official enrolment process of students.
  • Assist in the preparation of reports.
  • Assist in the issuing of Degrees and publication of doctoral theses on official portals.
  • Handle enquiries and requests in an efficient, organized, and dynamic way.
  • Be responsible of individual planned projects.
  • Qualifications

    Requirements :

  • Bachelor ́s Degree.
  • Attention to detail and problem-solving skill.
  • Proficient in English and Spanish (written and oral).
  • Good organizational and time management skills.
  • Exhibits outstanding communication skills, strong teamwork, and customer service capability.
  • Able to manage multiple tasks simultaneously.
  • Options

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