- Demonstrate core revenue management philosophies
- Be the interface between Engineering/Data Science & the client during system integration phase
- Drive increase in renewal rates and reduce churn
- Expand our revenue in accounts through cross-sell and up-sell
- Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores
- Drive new business growth through greater advocacy and referenceabilities.
- Charting the course of customer interactions and touchpoints to enhance understanding and engagement. Map customer journey
- Standardize Interventions for Each Point in Journey: Implementing consistent and effective actions tailored to each stage of the customer journey to ensure satisfaction and progress.
- Identify Opportunities for
- Empower customers with knowledge and skills for success.
- Provide unparalleled assistance and problem-solving.
- Nurture ongoing partnerships and loyalty.
- Recommend opportunities for expanding benefits and value.
- Cultivate a community of enthusiastic supporters and ambassadors
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AstraZeneca Barcelona, España**Associate Director of **Engineering** · **Barcelona (ESP), **Gothenburg (SWE), Cam**bridge (UK),** Gaithersburg (**US), **Toronto (**CAN)** · **Competitive Salary + Benefits** · **Make a more meaningful impact to patients' lives around the globe** · Here you'll have the opportu ...
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Associate Art Director
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Socialpoint Barcelona, EspañaJob reference · - Company Name · - Socialpoint · - Salary · - Competitive · - Location · - Barcelona, Spain · - Country · - Spain · - Industry sector · - Art · - Job start date · - ASAP · - Posted date · - 23/01/2023 · - Experience Level · - Not specified · - Job type · - Permane ...
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Associate Director, Digital
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AstraZeneca Barcelona, España**Typical Accountabilities, what you will be doing**: · - Provide and be responsible for the medical and scientific input to the device and/or digital program's design and development · - Contribute to developing clinical device and/or digital documents, such as hazard assesssmen ...
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Statistical Programming Associate Director
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Associate Director Clinical QA
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Statistical Science Associate Director
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Associate Director, Translational Medicine
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Associate Director, Document Management
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Associate Director, Document Management
hace 1 día
AstraZeneca Barcelona, EspañaThe **Associate** **Director, Document Management **is a member of the Business Process Management and Optimisation (BPMO) Document Managers team, and is responsible for control, security, accessibility, development and timely delivery of process related documents for the clinica ...
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Associate Director, Business Analyst
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AstraZeneca Barcelona, EspañaGlobal Clinical Solutions (GCS) drives the delivery of Technology and associated processes for the Biopharmaceutical's R&D organisation, owning and providing industry leading technology and services on behalf of Clinical Operations and its internal and external Partnerships. · Un ...
Associate Director - Barcelona, España - Rategain
Descripción
Exploring the roleWe are looking for an experienced Customer Success professional, knowing Spanish language, to drive success for our customers in Europe and Latin America and drive massive value from our service.
This role includes responsibilities in Customer Success (on-boarding, support, services, adoption), Account Management (advocacy, retention, strategic consulting) and outcomes (renewals, up-sell).
Job responsibility / How your day will look likeContinuous Improvement:
Proactively seeking out areas for enhancement across all stages of the customer lifecycle to drive ongoing success and satisfaction.