Customer Service Representative - Barcelona, España - Webhelp
Descripción
Advisor
Location
- Barcelona, Spain
Language
- Swedish***
Description:
Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as our "game-changers." We're recognized with awards like "World's Best Workplaces," "Best Companies for Career Growth, and "Best Company Culture," year after year.
We're on the lookout for
Swedish-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.
We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At
Concentrix + Webhelp, there's real career and personal growth potential.
In fact, about 80% of our managers and leaders have been promoted from within That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
What you will do in this roleAs a
Customer Service Representative on our team, you will:
- Respond appropriately to customers' requests and provide all the necessary advice guaranteeing satisfaction and ensuring contractual SLA is maintained
- Escalate potential service issues
- Liaise with Supervisors/ Mentors on specific projects where requested
Concentrix + Webhelp is a great match if you:
- Are proficient or bilingual in Swedish and advanced in English
- Have previous experience in a similar position and industry
- Have basic sales skills, upselling and crossselling
- Are in good disposition to work in a customer service environment
In this role, we offer benefits that help you support your unique lifestyle:
- 20 hours/week temporary contract: Monday to Friday 9:00 to 13:00
- Salary euros gross/year + up to 760 euros gross/year in bonus
- Central location in Barcelona
- Bringafriend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses, and language classes
Concentrix + Webhelp is an equal opportunity employer
**RRQ SWEDEN
Más ofertas de trabajo de Webhelp
-
Swedish or Norwegian Speaking
Barcelona, España - hace 1 semana
-
French Speaking Customer Representative
Barcelona, España - hace 1 semana
-
French Speaking
Barcelona, España - hace 1 semana
-
Customer Representative
Barcelona, España - hace 5 días
-
Swedish Speaking
Malaga, España - hace 5 días
-
Soporte Administrativo con Catalàn
Barcelona, España - hace 1 semana