Swedish Speaking - Malaga, España - Webhelp

Webhelp

Empresa verificada

Malaga, España

hace 2 semanas

Publicado por:

Isabel García

beBee Recruiter

Descripción

Location

Málaga, Spain
Language

Swedish***
Description:
Swedish speaking

Account Manager

Why join us?

Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day.

We are looking for a
Swedish speaking
Account Manager to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.

What we offer you
You will be trained and constantly guided by your managers and your team.

You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.

Your benefits at Webhelp:

Fulltime contract: 39 hours/week.

Monday

Thursday from 09:00 to 17:30.
Short day on Friday from 09:00 to 16:30.
Competitive salary and performance bonus: € gross/year and 4.800,00€ gross/year bonus.
Great office location in Malaga.
Friends hunting (referral) bonus.
Full paid training about the company and the project you will be working on.
Career development program and specialized courses.
Opportunities for a career abroad through the Webhelp International Mobility Program.

What you'll experience at Webhelp
As an
Account Manager in our team, you will:

Use CRM to contact, qualify accounts and generate opportunities.
Ensure daily, weekly and monthly KPIs are hit, activity and performance (calls, accounts contacted, revenue generated and confirmed).
Update CRM with all communication and as per standards expected.
Follow up on accounts and ensure regular communication is maintained.
Participate in sales activities (call storms, industry focus, hotel focus etc.)
Ensure all opportunities (meetings & events and group accommodation) are qualified and followed up as per standards, both with clients and hotels.
Have an upselling approach when dealing with clients.
Provide chain wide discounts based on client requirements and follow up on usage by client.
Offer alternative solutions upon no availability of hotels.
Assist with business travel queries as well as individual queries when required.
Work on external lists when required on other platforms as provided. Update job knowledge by studying new product descriptions; participating in educational opportunities.
Share our values of commitment, unity, integrity, recognition, and WOW.

We'll be a great match if you:

Come with a native level of Swedish and are fluent English.
Have great organization and communication skills.
Possess a positive work attitude.
Have experience in using office programs (Word, Excel, Outlook, PowerPoint).
Come with a sales background.
Have a hospitality background (beneficial but not mandatory).
Have experience in using CRMs (beneficial but not mandatory).

Don't meet every single requirement?

Who we are
Webhelp is a people-first company and a global leader in the BPO industry. With more than 100 nationalities, Webhelp Spain is one of the main multilingual centers of the Group. We focus on creating memorable customer experiences and developing business solutions adapted to each company. We enhance the value of the most innovative brands by combining intelligence and emotion to make business more human.

If this sounds like you, join us at Webhelp
**Webhelp is an equal-opportunity employer