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    Support / B - Live Ops / Live Care - Madrid, España - Just Eat Takeaway

    Just Eat Takeaway
    Just Eat Takeaway Madrid, España

    Encontrado en: Talent ES C2 - hace 5 días

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    A tiempo parcial
    Descripción

    Sobre el puesto

    En Just Eat Takeaway buscamos a un/a Delivery Specialist (Gestor de Tráfico) para formar parte de uno de los departamentos más estratégicos y que está experimentando gran crecimiento; el departamento de Delivery

    En este rol, también tendrás la oportunidad de:

    • Recibir y gestionar diferentes incidencias con pedidos de restaurantes u otros locales, entre ellos cadenas (VIPS, KFC, TGB...) a los diferentes recursos disponibles (drivers y partners).
    • Emitir y recibir llamadas y chats para resolver cualquier incidencia o consulta de los repartidores relacionadas con pedidos real time.
    • Resolver incidencias de forma efectiva.

    Estas son las habilidades y la experiencia que buscamos:

    • Nivel usuario de herramientas tecnológicas (Excel y Tableau)
    • Organización, planificación y gestión del estrés.
    • Excelentes habilidades de atención telefónica y comunicación escrita.
    • Excelente comunicador y capaz de mantener la calma en todo tipo de situaciones, sobretodo aquellas que sean urgentes.
    • Capaz de realizar múltiples tareas al mismo tiempo y tomar las decisiones adecuadas en cada momento con poca supervisión.

    ¿Qué ofrecemos?

    - Jornada Part Time de 12 h/semanales

    - Contrato indefinido.
    - Posibilidad de crecimiento y promoción interna en la empresa.
    - Un entorno divertido y dinámico en una empresa de rápido crecimiento que en este momento lidera el mercado nacional e internacional de la comida a domicilio.

    ¿Listo para unirte a nosotros como Delivery Specialist? Haz clic en Aplicar ahora y envíanos tu CV y ​​una carta de motivación.


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