Resort Manager - Lanzarote, Las Palmas provincia, España - Jet2 and Jet2holidays

Jet2 and Jet2holidays
Jet2 and Jet2holidays
Empresa verificada
Lanzarote, Las Palmas provincia, España

hace 1 semana

Isabel García

Publicado por:

Isabel García

beBee Recruiter
Descripción
Permanent

  • 40 Hours

Salary

  • Excellent

Country

  • SPAIN

What you will be doing...
We have a fantastic opportunity to join our
Jet2holidays Team as a
Resort Manager based in
Lanzarote.

Our Resort Managers have overall responsibility for managing the
planning,
performance and
service delivery of
Jet2holidays across the destination.


What will you do in the role?


Reporting to the Destination Manager, you will
Work as One Team with our local agent in resort and senior UK stakeholders to achieve set KPIs, ensuring company policies, procedures and values are always followed.

You will be provided with fantastic training to ensure you:


  • Oversee and drive the performance of a large team of Resort based Team Leaders and Customer Helpers
  • Build and maintain strong relationships with our hoteliers, local agent, transfer provider and internal UK based departments through regular inresort and airport visits
  • Maximise _Jet2holidays_ presence in your destination, ensuring branding and quality guidelines are always adhered to
  • Deliver a strong destination of performance and results, feeding back to senior UK stakeholders where improvements can be made
  • Have the confidence and skills to successfully manage highlevel customer incidents
  • Constantly review and manage your destinations budget alongside the Destination Manager

What are the key skills / experience you'll already have?

  • Previous senior operational management experience, gained from working within a tour operator
  • The ability to effectively analyse and report on key operational results
  • Excellent
stakeholder management skills at a Senior level

  • Evidence of previous successful team leadership and motivational skills
  • Previous experience in recruiting, training, and managing a large team
  • The confidence to handle a variety of situations and make considered decisions at a senior managerial level in tight timeframes
  • The ability to positively address any performance issues within your team, in line with company policies and procedures

What can we offer you?
We have been recognised as one of the
Top 50 Best Places to Work in the UK on
Glassdoor and offer our valued colleagues a range of benefits including:

  • Fully paid training & IT equipment
  • Local employment contract
  • Competitive salary, with annual pay review
  • Monthly Car Allowance
  • 3 x salary life assurance
  • Recommend a Friend bonus scheme


Being part of the
Overseas Management Team, you will have various roles & responsibilities and as such we do not have a set working shift pattern.

You will need to be very flexible in your approach to work; being on call 24 hours a day forms part of the role, should there be a serious customer incident in your destination.


As we employ on local employment contracts, ideally you will already hold
full right to work documents for
Lanzarote
and be living in the destination or
willing and able to source your own accommodation and
required documents.


Due to the level of travel required in the role, you will
already be a driver with access to your own vehicle which you are able to use for work purposes.


Travel expenses are reimbursed.
We offer an
excellent remuneration package with
fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting, forward-thinking business.

We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases.


Division

  • Jet2holidays

Careers With Us

  • Holidays Operations

Careers Dept

  • Overseas roles in Destination

Careers Team

  • Destination Management

Business Area

  • Jet2holidays

Team

  • Overseas
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