Passenger Service Agents - Menorca, Illes Balears provincia, España - Jet2 and Jet2holidays

Jet2 and Jet2holidays
Jet2 and Jet2holidays
Empresa verificada
Menorca, Illes Balears provincia, España

hace 2 semanas

Isabel García

Publicado por:

Isabel García

beBee Recruiter
Descripción
Permanent Intermittent

  • 20 Hours

Salary

  • Competitive

Country

  • SPAIN

What you will be doing...

  • At
-
Jet2holidays we are all
-
Customer Helpers responsible for creating memories and ensuring our customers receive a VIP service.

  • We now have some great opportunities for
-
Passenger Service agents (PSA) to join our
-
Overseas Ground Operations Team in
-
Mahon (Menorca) on a Permanent Intermittent contract of minimum 20 hours per week increasing to 32 hours per week in the first months, moving up to 35 hours per week during peak season.


Supporting our customers by supervising our Third-party handler throughout the journey at the airport and ensuring the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand values is key to the success of this role.


  • As a
-
Customer Helper (PSA), you will be present at the arrivals hall whilst our customers baggage is delivered, ensuring that we get them on their holiday as soon as possible. On their trip back home, you will be responsible for welcoming our customers as they arrive at the airport for their return journey home and direct them to our check in desks. You will
-
provide supervisory support to our Third-party handler and make sure they provide a warm and friendly check in service issuing boarding passes and following safety and security procedures. You will also assist at the boarding gates working with our
What we're looking for?
A friendly and bubbly personality, you will have a
-
genuine passion for delivering an
-
outstanding customer service experience and be driven to go above and beyond for our customers. Successful
-
Customer Helper PSA's have a
-
positive and
-
flexible approach and have a
-
"Happy to Help" attitude at all times. You'll have
-
excellent communication skills and be fluent in English and Spanish.
-
On any given day, you'll be supportive and a
-
lways looking to help our customers, your team and the Third-party handler. You must be
-
flexible to work with rotational shifts and ideally have
-
previous experience handling customer queries.
What you get in return?
Competitive salary, great training, which is fully paid, a free uniform, rosters provided in advance, great team spirit and atmosphere and a chance to make a real difference to our customers journey back home and be part of our Red Team

  • So, are you ready to become a
-
Customer Helper and really make a difference? We make it easy for you with:

Completed in less than 10 minutesDivision**
Careers With Us

  • Airline

Careers Dept

  • At
the Airport


Careers Team

  • Customer Facing at the Airport

Business Area

  • Ground Operations Spain

Team

  • Passenger Service Agent Spain
Más ofertas de trabajo de Jet2 and Jet2holidays
Ver todas las ofertas de empleo de Jet2 and Jet2holidays