Trabajos
>
Palma

    Restaurants & Bar Manager Needed - Islas Baleares, España - The St. Regis Mardavall Mallorca Resort

    The St. Regis Mardavall Mallorca Resort
    The St. Regis Mardavall Mallorca Resort Islas Baleares, España

    hace 1 semana

    Default job background
    Descripción
    JOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service, if applicable.

    Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods.

    Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.
    CANDIDATE PROFILE Education and Experience

    • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
    OR

    • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
    CORE WORK ACTIVITIESManaging Day-to-Day Operations

    • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
    • Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
    • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
    Leading Food and Beverage Team

    • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
    • Encourages and builds mutual trust, respect, and cooperation among team members.
    • Serves as a role model to demonstrate appropriate behaviors.
    • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
    • Develops specific goals and plans to prioritize, organize, and accomplish your work.
    • Ensures and maintains the productivity level of employees.
    • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
    • Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
    • Ensures compliance with all applicable laws and regulations.
    • Ensures compliance with food handling and sanitation standards.
    • Ensures staff understands local, state and Federal liquor laws.
    • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
    • Establishes guidelines so employees understand expectations and parameters.
    • Monitors alcohol beverage service in compliance with local laws.
    Ensuring Exceptional Customer Service

    • Provides services that are above and beyond for customer satisfaction and retention.
    • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
    • Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
    • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
    • Empowers employees to provide excellent customer service.
    • Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
    • Handles guest problems and complaints.
    • Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
    • Ensures corrective action is taken to continuously improve service results.
    • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
    • Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).Managing and Conducting Human Resource Activities
    • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
    • Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
    • Ensures employees are treated fairly and equitably. Strives to improve employee retention.
    • Ensures employees receive on-going training to understand guest expectations.
    • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
    • Strives to improve service performance.
    • Ensures recognition is taking place across areas of responsibility. Additional Responsibilities
    • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
    • Analyzes information and evaluating results to choose the best solution and solve problems.
    • Assists servers and hosts on the floor during meal periods and high demand times.
    • Recognizes good quality products and presentations.
    • Supervises daily shift operations in absence of Assistant Restaurant Manager.
    • Oversees the financial aspects of the department including purchasing and payment of invoices.
    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

    We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    Combining timeless glamour with a vanguard spirit, St.

    Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world.

    Beginning with the debut of The St.

    Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.

    We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.

    Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.

  • TUI

    Consumer Insights

    hace 2 días

    TUI Palma de Mallorca, España

    Joining the TUI Musement Product Department - and in particular the Customer Experience Domain - as Consumer Insights & VoC Manager you will join a team and lead colleagues who have customer and consumer centricity as its main objective. You'll work with leading Consumer Insights ...

  • Louis Vuitton

    Store Manager

    hace 2 horas

    Louis Vuitton Palma de Mallorca, España

    POSTE · As a **Store Manager** in Palma de Mallorca you will be an ambassador of the Brand. · You will lead and develop the store team through inspiring hands-on management and coaching, you will be responsible for overall management of the store, associates, merchandise and cust ...

  • OMNIACCESS

    Account Manager

    hace 6 días

    OMNIACCESS Palma de Mallorca, España

    **Description**: · The **Account Manager** will be responsible for managing a portfolio of clients within the yachting industry. The Account Manager serves as the primary business contact for the client and is responsible for client satisfaction. The Account Manager is expected t ...

  • Hotelbeds

    Product Manager

    hace 2 horas

    Hotelbeds Mallorca, Illes Balears provincia, España

    Hotelbeds is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels wo ...

  • MTS Globe Spain

    Groups Manager

    hace 2 días

    MTS Globe Spain Palma de Mallorca, España

    We are seeking for a Groups Manager join our team in Catalonia. As a Groups Manager you will coordinate the Groups & Incentives Department in accordance with the directives of the central management, and to ensure that the objectives set by the company are met. · **Responsibiliti ...

  • Axis Data

    Facilities Assistant

    hace 6 días

    Axis Data Palma de Mallorca, España

    For our Facilities Management department in Palma we are seeking a **Facilities Assistant.** · Our mission is to provide accurate, business valuable and action driven information to all the employees of the organization. · We are looking for a skilled administrator to join the Fa ...

  • Louis Vuitton Malletier

    Store Manager

    hace 2 horas

    Louis Vuitton Malletier Palma de Mallorca, España

    Company: Louis Vuitton Malletier · - Country / Region : Spain · - City : Palma De Majorca · - Business group: Fashion & Leather Goods · - Contract type: Permanent Job · - Function: Retail · - Experience required: Minimum 5 years · - Reference No.: LVM20478 · - Date of publication ...

  • Hotelbeds

    Commercial Finance Manager

    hace 3 días

    Hotelbeds Mallorca, Illes Balears provincia, España

    Hotelbeds is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels wo ...

  • WebBeds

    Product Owner

    hace 6 días

    WebBeds Palma de Mallorca, España

    We're looking for a talented Product Owner to help drive the strategy, planning, delivery, marketing and in-life optimisation of the products within their portfolio. The Product Owner is responsible for understanding the needs of the customer - what are the biggest problems/oppor ...

  • WebBeds

    Product Owner

    hace 6 días

    WebBeds Palma de Mallorca, España

    We're looking for a talented Product Owner to help drive the strategy, planning, delivery, marketing and in-life optimisation of the products within their portfolio. The Product Owner is responsible for understanding the needs of the customer - what are the biggest problems/oppor ...

  • MTS Globe Spain

    Junior Product Manager

    hace 23 horas

    MTS Globe Spain Palma de Mallorca, España

    We are looking for a Junior Product Manager to join our team in Mallorca. Our future teammate would be part of the Key Account department in Spain. As a Product Manager you will assist the Senior Key Account Manager and also you will be responsible for analysing and optimizing Pr ...

  • WebBeds

    L2 Euc Engineer

    hace 23 horas

    WebBeds Palma de Mallorca, España

    EUC Computing Engineer (L2) to support the business in achieving its strategic objectives. The End-user Computing Engineer (L2) is in the mid-level position in the EUC Engineers job family and is proactive in identifying, investigating, and resolving technical incidents and probl ...

  • Yoopies

    Search for House Cleaner in Palma

    hace 5 días

    Yoopies Palma de Mallorca, España

    Hello we are an English couple in Palma, my partner and i need some help managing our small apartment especially because I work a lot and she is pregnant. Looking for someone to help with the washing and cleaning of the flat. ...

  • The Crew Network

    House Manager or Domestic Couple for a Luxury Villa

    hace 23 horas

    The Crew Network Palma de Mallorca, España

    We are looking for a · **House manager** or · **Domestic Couple for a luxury villa in Spain.** · Start date: ASAP · **Requirements**: EU passport or Spanish residency. EU recognised driving licence and confident driver. Fluent English and Spanish is a plus. Must be flexible to tr ...

  • WebBeds

    Product Owner

    hace 1 semana

    WebBeds Palma de Mallorca, España

    **This role can be based in either our London or Palma offices or remote in Spain** · **Who are WebBeds?** · WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tou ...

  • Civitfun Hospitality

    Marketing Lead Generation

    hace 5 días

    Civitfun Hospitality Palma de Mallorca, España

    If you are passionate about Marketing Growth, Lead Generation or Gen Demand this is your chance to join our company. · Keep reading... · **Main tasks and responsibilities**: · - As a Global Inbound Manager your mission will be to reach prospects at any step of their decision maki ...

  • MTS Globe 4 Services, S.L.U

    Product Manager

    hace 1 semana

    MTS Globe 4 Services, S.L.U Palma de Mallorca, España

    We are looking for a Product Manager to join our team in Mallorca. Our future teammate would be part of the Product department in Spain. As a Product Manager you will assist the Senior Product Manager and also you will be responsible for analysing and optimizing Product and Sales ...

  • Kimpton

    Night Auditor

    hace 6 días

    Kimpton Mallorca, Illes Balears provincia, España

    **What's the Job?** · As a Night Auditor, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. ...

  • MTS Globe Spain

    Product Manager

    hace 2 horas

    MTS Globe Spain Palma de Mallorca, España

    We are looking for a Product Manager to join our team in Mallorca. Our future teammate would be part of the Product department in Spain. As a Product Manager you will assist the Senior Product Manager and also you will be responsible for analysing and optimizing Product and Sales ...

  • Kimpton

    Human Resources Manager

    hace 23 horas

    Kimpton Mallorca, Illes Balears provincia, España

    **About Us** · Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is ...