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    Account Manager LongTail - Barcelona, España - TravelPerk

    TravelPerk
    TravelPerk Barcelona, España

    Encontrado en: Talent ES C2 - hace 6 días

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    Descripción

    What you will do:

  • Own a portfolio of long tail customers within our DACH market and develop a high level of customer engagement
  • Be TravelPerks biggest advocate within your clients and your clients biggest advocate within TravelPerk Youll be the first one to address any issues get support from our technical teams but also educate your clients on any new product features
  • Gain a deep understanding of your customers business to be able to identify with their goals as an organisation within the wider business travel space Use this information to develop solutions and education strategies for their teams
  • Develop a deep understanding of TravelPerk products in order to fully understand and appreciate each stage of the customer journey
  • Identify common problems within each account and develop strategies to solve issues in a timely manner whilst also developing methods to ensure repeated issues are not happening
  • What we would like: Native or advanced level of German and fluent EnglishInterest in the Travel industry andor SaaS productsCustomer focused with a passion of working with peopleSolid analytical abilities with basicintermediate proficiency in ExcelLast but not the least we are looking for motivation and drive On top of that you will only be the right candidate if you are: Honest open and trustworthy: your peers and managers can trust you You are a team player dont play political games and care more about the teams success than about your own career gainsFocused and determined: You dont let yourself be distracted You can focus on accomplishing big wins and never get lost in less important ideas that are floating aroundYou seek feedback early and often and are open to both give and take constructive and direct criticismAs an Account Manager at TravelPerk you are the guardian of our relationships with our clients so we would love you to also be empathetic honest and trustworthy and to always consider the bigger picture Our Benefits A competitive compensation package including equity in TravelPerk; Generous vacation days so you can rest and recharge; Health perks such as private healthcare or gym allowance depending on your location; Flexible compensation plan; Unforgettable TravelPerk events; A mental health support tool for your wellbeing; Exponential growth amp; personal development opportunities English is the official language at the office