Customer Success Manager - Barcelona, España - IOMED Medical Solutions

IOMED Medical Solutions

Empresa verificada

Barcelona, España

hace 2 semanas

Publicado por:

Isabel García

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Descripción

About the job

You will be working in a very dynamic environment, which means that you must have strong problem-solving ability, organization skills, and be proactive.

It's also important that you have an innovative approach to the use of data, a health background and strong willingness to learn.o guarantee project success & customer satisfaction through optimal product management.

strong willingness to learn.o guarantee project success & customer satisfaction through optimal product management.

About you

You will be working in a very dynamic environment, which means that you must have strong problem-solving ability, organization skills, and be proactive.

It's also important that you have an innovative approach in the use of data, a health background and strong willingness to learn.o guarantee project success & customer satisfaction through optimal product management.

ve approach to the use of data, a health background and strong willingness to learn.

In terms of personality, we are looking for someone who enjoys working in a wide range of areas and adapts quickly to new situations.

Tareas

Task

You will have to feel comfortable collaboration with the rest of the team and you can expect to:

Internally Lead all the products & projects execution once a formal proposal is in place.
Customer Support & Information: together with the KAM being proactively the point of contact during all the project management.
Ensure that tech requirements are covered for each project.
Understand the needs of the customers together with the KAM to accelerate sales proposals satisfying customer needs.
Product Feedback & improvement: proactively gather and give feedback based on insights from customers needs and requirements.
Coordinate teams internally to guarantee project success.

Requisitos:

At least 3 years of experience in a similar role.
Experience or studies in health environment will be considered.
Previous experience in data & tech company with customer focus is an asset.
Fluent English & Spanish.
Proactive and open minded attitude.

Beneficios

Competitive Salary.
Permanent Contract.
Company profitsharing scheme valued at up to €15,000 per year
Flexible schedule, with the possibility of home office.
28 days of vacations per year.
A warm, transparent and supportive team, with a huge emphasis on worklife balance.
The opportunity to make your mark in ehealth and AI.