Temporary Customer Service Agent - Sevilla, España - HireOn Ltd

HireOn Ltd

Empresa verificada

Sevilla, España

hace 1 semana

Publicado por:

Isabel García

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Descripción

HireOn Recruitment is working with a leading BPO/outsourcing company that is seeking to onboard a Customer Service Agent in Barcelona.

The team the employee would join supports customers of a popular sneaker brand.

Position:
Customer Service Agent

Location:
Barcelona, Spain

Employment type:
Temporary (3 months) Full-time or Part-time (30 hours per week)

Work model:
Hybrid - work from the office during training and 3 days per month after training

Remuneration:
euro gross/year

DUTIES AND RESPONSIBILITIES:

Work alongside the Management Team to meet deadlines and achieve goals
Live and breathe the company values; be a brand ambassador
Become an expert on the sneaker brand
Work in a fastpaced environment and showcase your multitasking skills
Maintain a high level of attention to detail; be meticulous and vigilant
Personalize the customer experience find the right tone for each situation

REQUIREMENTS:

A fluent level of Italian and French with strong grammar and spelling skills
High level of English (both spoken and written)
Previous experience working in a customerfacing environment and a genuine passion for worldclass customer service
Fearless independence with the ability to think on your feet, there's no finish line to what's possible
High energy, drive, and a friendly personality
Resourcefulness and confidence to take the initiative in a fastpaced environment
A strong teamwork ethic and a "can do" attitude
It will be a plus if you practice sports (runners, football players, tennis players, hikers...)

OFFER:

Contract: Temporary of 3 months (with 1 month probation period) with the possibility of extension.
Fulltime or Part-Time: (30 hours/week)
Working days/hours:
Monday to Friday, from 10 am to 7 pm for fulltime
Or Monday to Friday, from 10 am to 4 pm for parttime
Rewards: Multiple performancebased rewards, and discounts on the sneakers
2 holidays accrued per calendar month
Paid bank holidays + 1 extra day off
Hybrid: Working from the office 3 days per month, for client visits and training and the rest working from home
Employee Assistance Program free, confidential, and impartial guidance and support
Employee Benefits Club a wide range of exclusive perks and rewards as a valued member of our organisation
Training: 8 days, Monday to Friday, fulltime, from the office

Salary:
From 18,400.00€ per year