- Process, track and solve 2nd and 3rd level support tickets for the SAP GTS services Compliance Management, Customs Management, Risk Management and Electronic Compliance Reporting
- Analyze GTS-related technical application problems in detail and in search of sources of errors (and their solutions)
- Apply project related or demand-based adjustments of the SAP GTS standards
- Work in close coordination with our customers and create well-tailored implementation specifications
- Implement complex requirements via SAP GTS customizing
- Conduct presentations and workshops for customers and interested parties
- Constantly expand your skillset regarding SAP GTS (e.g., GTSe4H and extensions)
- University degree in business administration, (business) informatics, logistics or another comparable qualification
- SAP application expert from industry or relevant professional experience as SAP logistics IT-module lead
- Initial experience in foreign trade and SAP GTS is an advantage
- Experience in the processing of support requests (incidents, changes, and service requests)
- Desirable: experience in dealing with Fiori applications relevant to the GTS-area and knowledge of SAP interface technology (e.g., SAP ALE/IDocs, EDI, etc.) and SAP programming (debugging)
- Heavily service-oriented way of working
- An independent, proactive and at the same time team-oriented way of working is an important pre-requisite
- Very good knowledge of English or German
- Willingness to travel for occasional customer visits, company events, trainings, etc
- Hybrid way of work, flexibility in terms of presence (combination of remote work and office days)
- Continues training possibilities
- Private health insurance
- Tax benefit for restaurants and public transportation
- Team events & Competence Center events
- Variable bonus payments
- Good equipment: IphoneLenovo Notebooksergonomic office deskscoffee, water, fruits and cookies
- flexible working hours
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SAP GTS Consultant for Application Support - Barcelona, España - Corporate Business Solutions
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TASKS :Qualifications and Skills:
Benefits