- Manage reservations (modification, cancellation, or creation of new reservations)
- Advise clients on the services we provide by phone or email
- Manage the back-office of reservations (issuance, modification and cancellation of reservations)
- Provide after-sales service (litigation and compensation management)
- Manage and manage the administrative process (invoicing, written communication, travel documents)
- Are proficient or bilingual in French and Dutch plus an advanced level English
- Are yourself With interpersonal skills, good listening skills and a sense of service
- Have a good team spirit, a taste for challenges and challenges will come in handy on a daily basis
- Can demonstrate good oral and written expression and an ability to adapt
- Are an IT literate in order to easily handle our tools.
- We will appreciate you as caring, empathetic, curious and dynamic
- If you have previous experience as a travel agent is an asset and knowledge of GDS tools (Saber, Amadeus, Galileo)
- Full-time 39 hours/week contract: Monday to Friday 9:00 to 18:00
- Salary euros gross/year + up to 4000 euros gross/year in bonus
- Central location in Malaga
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses, and language classes
-
Customer Representative
hace 6 días
Webhelp Malaga, EspañaWebhelp søker etter norskspråklige kundekonsulenter til vårt kontor i Benalmádena, Spania. · - Bank Norwegian ble etablert i Norge i 2007. I 2013 ekspanderte banken til Sverige, og i 2015 kunne banken også tilby sine produkter i Danmark og Finland. Bank Norwegian har allerede eks ...
-
Customer Service Representative
hace 3 días
Hertz System Malaga, España¿Te apasiona trabajar en un ambiente de trabajo internacional y dinámico? · ¿Te atraen la orientación al cliente y las ventas? · ¿Te motivan los retos? · Si tu respuesta es Sí, ven a formar parte del equipo · En Hertz y sus multibrand, Dollar, Thrifty y Firefly hacemos mucho más ...
-
Customer Service Representative
hace 1 semana
Hertz System Malaga, España¿Te apasiona trabajar en un ambiente de trabajo internacional y dinámico? · ¿Te atraen la orientación al cliente y las ventas? · ¿Te motivan los retos? · Si tu respuesta es Sí, ven a formar parte del equipo · En Hertz y sus multibrand, Dollar, Thrifty y Firefly hacemos mucho más ...
-
Customer Service Representative
hace 4 días
Hertz System Malaga, España¿Te apasiona trabajar en un ambiente de trabajo internacional y dinámico? · ¿Te atraen la orientación al cliente y las ventas? · ¿Te motivan los retos? · Si tu respuesta es Sí, ven a formar parte del equipo · En Hertz y sus multibrand, Dollar, Thrifty y Firefly hacemos mucho más ...
-
Customer Service Representative
hace 3 días
Hertz System Malaga, España¿Te apasiona trabajar en un ambiente de trabajo internacional y dinámico? · ¿Te atraen la orientación al cliente y las ventas? · ¿Te motivan los retos? · Si tu respuesta es Sí, ven a formar parte del equipo · En Hertz y sus multibrand, Dollar, Thrifty y Firefly hacemos mucho más ...
-
Customer Representative
hace 1 semana
Webhelp Malaga, España**Advisor** · **Location** · - Málaga, Spain**Language** · - Norwegian*** · **Description**: · Webhelp søker etter norskspråklige kundekonsulenter til vårt kontor i Benalmádena, Spania. · Bank Norwegian ble etablert i Norge i 2007. I 2013 ekspanderte banken til Sverige, og i 2015 ...
-
Transcom WorldWide Malaga, España**Location**:Spain, Malaga · **Job category**:Customer Service Representative (CSR) · **Language**:English · Liegt es in Ihrer Natur, anderen zu helfen? Wir suchen einen DEUTSCH sprechenden Kollegen mit Problemlösungs-Mentalität, um Teil einer Community von Customer Experience-Ex ...
-
Transcom WorldWide Malaga, España**Location**:Spain, Malaga · **Job category**:Customer Service Representative (CSR) · **Language**:English · Liegt es in Ihrer Natur, anderen zu helfen? Wir suchen einen DEUTSCH sprechenden Kollegen mit Problemlösungs-Mentalität, um Teil einer Community von Customer Experience-Ex ...
-
Transcom WorldWide Malaga, España**Location**:Spain, Malaga · **Job category**:Customer Service Representative (CSR) · **Language**:English · Liegt es in Ihrer Natur, anderen zu helfen? Wir suchen einen DEUTSCH sprechenden Kollegen mit Problemlösungs-Mentalität, um Teil einer Community von Customer Experience-Ex ...
-
Transcom WorldWide Malaga, España**Location**:Spain, Malaga · **Job category**:Customer Service Representative (CSR) · **Language**:English · Liegt es in Ihrer Natur, anderen zu helfen? Wir suchen einen DEUTSCH sprechenden Kollegen mit Problemlösungs-Mentalität, um Teil einer Community von Customer Experience-Ex ...
-
Customer Representative
hace 3 días
Webhelp Malaga, España**Advisor** · **Location** · - Málaga, Spain**Language** · - Norwegian*** · **Description**: · Webhelp søker etter norskspråklige kundekonsulenter til vårt kontor i Benalmádena, Spania. · Bank Norwegian ble etablert i Norge i 2007. I 2013 ekspanderte banken til Sverige, og i 2015 ...
-
Transcom WorldWide Malaga, España**Location**:Spain, Malaga · **Job category**:Customer Service Representative (CSR) · **Language**:English · Motiveres du av å gi en god kundeopplevelse? Ønsker du å bygge en karriere innen finans? Da har vi den perfekte stillingen for deg i den vakre byen Málaga på Costa del Sol ...
-
Transcom Spain Malaga, EspañaStrom entsteht für dich nicht erst in der Steckdose? Du bist mit voller Energie bei der Arbeit im Kundenservice dabei? Du weißt,dass man Rächtschraibunk eigentlich ganz anders schreibt? Dann komm in unser Energie-Team · **Das kannst du von uns erwarten**: · - Du arbeitest bei ein ...
-
Transcom Spain Malaga, EspañaLiegt es in Ihrer Natur, anderen zu helfen? Wir suchen einen DEUTSCH sprechenden Kollegen mit Problemlösungs-Mentalität, um Teil einer Community von Customer Experience-Experten zu werden. Alle flink, neugierig, motiviert, lebenslang lernend und alle engagiert für die beliebteste ...
-
Customer Representative
hace 5 días
Webhelp Malaga, España**Customer Service/Support** · **Location** · - Málaga, Spain*** · **Description**: · - In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully **renovated facility** **in Malaga **and pr ...
-
Customer Representative
hace 4 días
Webhelp Malaga, España**Customer Service/Support** · **Location** · - Málaga, Spain*** · **Description**: · In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Malaga and provides ser ...
-
Customer Representative
hace 5 días
Blu Selection Malaga, EspañaAre you interested in TV and streaming and want to improve the services for its users? Do you want to work with helping people on a daily basis while working in an upbeat and motivating environment? · If your dream is living in an interesting country while getting a international ...
-
Customer Representative
hace 5 días
Blu Selection Malaga, EspañaAre you interested in TV and streaming and want to improve the services for its users? Do you want to work with helping people on a daily basis while working in an upbeat and motivating environment? · If your dream is living in an interesting country while getting a international ...
-
Customer Representative
hace 2 días
Webhelp Malaga, EspañaYour main mission will be to ensure a quality remote customer relationship that meets expectations. · - Management of reservations (modification, cancellation or creation of new reservations) · - Manage the back-office of reservations (issuance, modification and cancellation of r ...
-
Customer Service Representative
hace 1 semana
Webhelp Malaga, España**Advisor** · **Location** · - Málaga, Spain**Language** · - Dutch*** · **Description**: · In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in **Malaga** and pro ...
Customer Representative - Málaga, España - Concentrix
Descripción
:In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Malaga and provides service support and resolution of routine problems regarding client's products and/or services.
Reimagine your career
Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as our "game-changers." We're recognized with awards like "World's Best Workplaces," "Best Companies for Career Growth, and "Best Company Culture," year after year.
We're on the lookout for French and Dutch-speaking Customer Representative (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.
Career growth and personal development
We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix + Webhelp, there's real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
What you will do in this role
As a Customer Representative on our team, you will:
Concentrix + Webhelp is a great match if you:
It will be a plus
If you feel you don't check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it's this or another role.
What's in it for you
In this role, we offer benefits that help you support your unique lifestyle:
Reimagine the best version of you
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix + Webhelp their "employer of choice."
Concentrix + Webhelp is an equal opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
RRQ BELGIUM
Skills/ Dutch,Customer Representative,Good Listening Skills,It Literacy,Good Interpersonal Skills