- Gestión de incidencias de Software de tiendas y clínicas. Canalización al soporte adecuado.
- Integración de datos relacionados con los sistemas que dan cobertura al negocio de tiendas y clinicas.
- Pruebas y test de funcionalidades en diferentes entornos de Software y Hardware.
- Contacto con proveedores.
- Elaboración de informes de seguimiento.
- Tareas administrativas relacionadas con los sistemas informáticos.
- Herramienta de ticketing (Freshdesk)
- Grado medio o superior en Administración/ Soporte. Doble grado ADE e informática.
- Persona con interés por la Administración y la Informática.
- Posibilidad de firmar convenio de colaboración para prácticas.
- Buen manejo del paquete Office, nivel alto de Excel valorable.
- Persona organizada, metódica, con iniciativa y buenas habilidades comunicativas.
- Persona con ganas de aprender.
- Gran ambiente de trabajo
- Horario flexible
- Entorno Petfriendly: Tráete tu animal de compañía a la oficina
- Jornada intensiva cada viernes y los meses de julio y agosto.
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it support trainee - Madrid, España - Kivet
Descripción
Descripción
Si te gustan los animales... Únete al grupo líder de los animales de compañía
El grupo Iskaypet lo formamos más de 3000 profesionales de diferentes áreas que compartimos la pasión por los animales de compañía y por nuestro trabajo.
En fuerte crecimiento, actualmente operamos en España y Portugal desde tres oficinas corporativas en Madrid, Málaga y Oporto; desde más de 200 tiendas Tiendanimal y Kiwoko, y desde más de 80 clínicas y consultorios veterinarios Clinicanimal y Kivet.
Desde todas las áreas de la empresa compartimos el mismo objetivo: mejorar la vida de nuestros animales de compañía y sus familias.
Estamos buscando a una persona para el equipo de Soporte a tiendas y clinicas en modalidad de Beca remunerada, para las oficinas centrales de Madrid.
¿Qué tareas realizará la persona que se incorpore?
Requisitos mínimos
¿Cómo será el/la candidata/a ideal?
¿Qué más puedes encontrarte en la compañía?
Además, podrás participar en diferentes iniciativas internas como mes del bienestar, mes del planeta, meet up, viernes sorpresas, día de la fruta/té... y muchas más
*IskayPet S.L. (Tiendanimal, Kiwoko, Clinicanimal, Kivet) se compromete con la igualdad y oportunidad entre todas las candidaturas que participen en los procesos de selección, comprometiéndose además con la integración de personas con discapacidad, prestando especial atención a aquellas candidaturas en posesión de certificado de discapacidad.