IT Support Trainee - Madrid, España - Radisson Hotel Group, Madrid Office

    Radisson Hotel Group, Madrid Office
    Radisson Hotel Group, Madrid Office Madrid, España

    hace 2 semanas

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    THE JOB:

    We are looking for an
    intern to work in the IT Team, based at Radisson Hotel Group's EMEA
    headquarters in Madrid for 6 months.

    The IT intern will be
    an important support figure within the IT team and will provide help in
    different daily tasks and projects, actively contributing to improve the
    quality of the service and to ensure the whole company runs smoothly. The
    trainee will be trained by the IT Managers in the first weeks in order to
    develop the necessary knowledge and skills to be an independent problem-solver.
    The internship is a great opportunity to get to know how an IT team works,
    develop new skills and gain experience in the IT field.

    DURATION: 6 months, starting as soon as possible.

    KEY RESPONSIBILITIES:

    ·
    Help the IT
    team with daily support tasks

    ·
    Setting up
    of the different equipment (laptop, workplaces, audiovisual equipment...)

    . Provide videoconference (Teams specially) assistance to our users

    ·
    Contribute to
    the implementation of small projects together with the team

    ·
    Taking care
    of the hardware inventory

    ·
    Responding
    in a timely manner to service issues and requests (Help Desk) and follow up

    A SUCCESSFUL TRAINEE:

    ·
    Has to be enrolled in a school program in order to be eligible for the internship

    ·
    Has affinity with IT in the academic curricula

    ·
    Has a good understanding of Microsoft Windows
    10 (installation and configuration, imaging solutions...), Android / iOS. MacOS
    would be a plus

    · Is
    supportive

    · Video
    collaboration systems (Logitech or other Teams based)

    · Has good Excel,
    Word and PowerPoint skills. Other MS365 tools: Teams specially

    ·
    Is fluent in English, both
    verbal and written

    ·
    Has a sharp eye for detail and is very accurate
    and precise

    ·
    Has soft skills and is a good
    communicator

    ·
    Must be able to prioritise and work within tight deadlines

    ·
    Is trustworthy, has a high level of passion and integrity

    ·
    Can work in Europe

    COMPANY DESCRIPTION:

    Radisson Hotel Group is one of the most
    dynamic hotel companies operating in over 80 countries with strong brands such
    as Radisson and Park Inn. Want to know more? Click on the following link:

    The Corporate office of the Radisson Hotel
    Group is based in Brussels, Belgium. For
    more information, visit