- Support, providing in-house technical support for hrX Assist and hrX Core
- Diagnose and resolve softwareapplicationissues accordingly to available procedures andmethodology.
- Capacity to understand / analyse a problem and propose resolutions paths.
- Ensure accurate documentation is maintained
- Proactively keep informed, outsideinternal training, of latest technology trends
- Goodinfrastructure administrationskills integratingnetworking, systems & monitoring solutions, coupled with software & general ITmaintenance skills.
- Proven capability of supporting software andapplicationtechnical problems.
- Desired skills:
- Windows experience
- SQLexperience
- Solid verbal andwritten communication skillsinEnglish
- Accurate in terms of quality and respect of deadlines
- Ability to organize work and priorities to meet deadlines with limitedsupervision
- Ability to work autonomously while having a strong sense of commitment to team and customer
- Stronganalytical,problem solvingandorganizational skills
- Beproactive, dynamic andflexible We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization
-
Application Support Consultant
hace 7 horas
Unit4 Granada, España**Company Description**: · We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We've innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive ...
-
Application Support Consultant
hace 2 días
Unit4 Granada, EspañaCompany Description · **Job Description**: · **What you will do**: · As an Application Support Consultant (for Unit4 Talent Management), you are the first point of contact for our customers on IT and Business Application related questions for our solutions. You will need to provi ...
-
Application Support Consultant
hace 1 semana
Unit4 Granada, España**Company Description**: · **What you will do**: · As an Application Support Consultant (for Unit4 Talent Management), you are the first point of contact for our customers on IT and Business Application related questions for our solutions. You will need to provide a professional, ...
-
Product Application Support Microbiology
hace 1 semana
Beckman Coulter Diagnostics Granada, España**Wondering what's within Beckman Coulter Diagnostics? Take a closer look.** · At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be su ...
-
HRx Assist Application Support
hace 1 semana
Alight Granada, España**Our story** · At Alight, we believe a company's success starts with its people. It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. · With ...
-
HRx Assist Application Support Intern
hace 1 semana
Alight Granada, España**Role** · **Functions**: · - Support, providing in-house technical support for hrX Assist and hrX Core · - Analyzing, prioritizing and resolving faults to resolution. · - Resolve tickets according to SLAs and escalation procedures. · - Capacity to understand / analyze a problem ...
-
hrX Assist Application Support
hace 6 horas
Alight Solutions Granada, EspañaRole · The hrX Assist Associate will process, analyse, research , validate, and support the tasks related to the hrX Assist ticketing tool for the client's employees according to the client's service level agreements . This individual will assist in the correction and resolution ...
-
hrX Assist Application Support
hace 1 semana
Alight Granada, España OTHERRole · The hrX Assist Associate will process, analyse, research, validate, and support the tasks related to the hrX Assist ticketing tool for the client's employees according to the client's service level agreements. This individual will assist in the correction and resolution of ...
-
Instrumentation and Control Engineer
hace 2 días
Nitrexo Granada, España**Job description**: · - Support the coordination of the DONES Control System activities; · - Support the development of a Control Strategy for the IFMIF-DONES Plant; · - Support the review and definition of the Control Architecture (hardware and software); · - Support the assess ...
-
Delivery, Associate
hace 1 semana
Alight Granada, EspañaSummary: · **To contribute and be part of the team responsible for the support and execution of payroll activities and/or data management/customer services activities ensuring that output is accurate and on time. Your responsibilities may be focused on payroll and/or customer ser ...
-
Delivery, Entry Level
hace 6 días
Alight Granada, EspañaSummary: · **To contribute and be part of the team responsible for the support and execution of payroll and/or data management/customer services activities, ensuring that output is accurate and on time. Your responsibilities may be focused on payroll and/or customer services and ...
-
Quality and Configuration Management Engineer
hace 2 días
ATG Europe Granada, EspañaSupport the development of project QA plans and instructions and procedures; · - Support the identification of applicable QA and Data Management standards; · - Support the definition of formal and informal reviews and audits during the system lifecycle; · - Support the developmen ...
-
Spanish Payroll, Associate
hace 1 semana
Alight Granada, España**Our story** · At Alight, we believe a company's success starts with its people. It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. · With ...
-
IT Client Service Owner
hace 1 semana
Alight Granada, EspañaThe ITCSO will be responsible for the operational part of the implemented ITIL processes supporting Alight Global Technology and Applications Support Services. · The primary objective is to be operational responsible for the service provided. · An ITCSO should be the link between ...
-
Spanish Payroll, Associate
hace 1 día
Alight Granada, España**Our story** · At Alight, we believe a company's success starts with its people. It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. · With ...
-
Spanish Payroll Associate
hace 7 horas
Alight Granada, España**Our story** · At Alight, we believe a company's success starts with its people. It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. · With ...
-
Spanish Payroll, Associate
hace 1 semana
Alight Granada, España**Our story** · At Alight, we believe a company's success starts with its people. It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. · With ...
-
Customer Service Associate
hace 5 días
Alight Granada, España**Our story** · At Alight, we believe a company's success starts with its people. It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. · With ...
-
HR Admin Associate with Hebrew to Sunny Spain
hace 4 días
IT Jobs Worldwide Granada, EspañaHR Admin Associate with Hebrew to sunny Spain · **Job details**: · **Location** · Granada · **Discipline** · - HR**Reference** · 35849 · **Contact Name** · Violeta Dimitrova · **Job description**: · - Our client's mission is to make HR work better They help organizations worldwid ...
-
Portuguese Payroll Trainee
hace 1 semana
Alight Granada, EspañaMain Responsibilities · - Where applicable support Payroll(s) so they are delivered as per the agreed processing calendar(s) and to the agreed KPIs · - Where applicable ensure Data Management is performed accurately and on time · - Ensure Tickets and Calls are responded within SL ...
Hrx Assist Application Support - Granada, España - Alight Solutions
Descripción
Role The hrX Assist Associate will process, analyse,research, validate, and support the tasks related to the hrX Assist ticketing tool for the client's employees according to the client'sservice level agreements.
This individual will assist in the correction and resolution of the issues reported and monitor and escalate all systems-related errors that could prevent the client's employees from using theapplication.
Functions:
*Resolve tickets according to SLAs and escalation procedures.
Business related Skills:
Personal skills:
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
.#J-18808-Ljbffr