HRx Assist Application Support - Granada, España - Alight

Alight

Empresa verificada

Granada, España

hace 2 semanas

Publicado por:

Isabel García

beBee Recruiter

Descripción

Our story
At Alight, we believe a company's success starts with its people. It's why we're so driven to connect passion with purpose.

Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive.

With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Role

Functions:

Support, providing inhouse technical support for hrX Assist and hrX Core
Analysing, prioritizing and resolving faults to resolution.
Resolve tickets according to SLAs and escalation procedures.
Capacity to understand / analyse a problem and propose resolutions paths.
Ensure accurate documentation is maintained
Proactively keep informed, outside internal training, of latest technology trends

Business related Skills:

Good infrastructure administration skills integrating networking, systems & monitoring solutions, coupled with software & general IT maintenance skills.
Desired skills:
Windows experience
SQL experience

Personal skills:

Solid verbal and written communication skills in English
Accurate in terms of quality and respect of deadlines
Ability to organize work and priorities to meet deadlines with limited supervision
Ability to work autonomously while having a strong sense of commitment to team and customer
Strong analytical, problem solving and organizational skills
Be proactive, dynamic and flexible

What we offer:

International business environment and opportunity to use foreign languages
Work in a culture where you can achieve excellence in your career and develop to your strengths
Young and dynamic office environment
Flexible benefits package, including life insurance, health insurance, etc.

Our commitment to Diversity and Inclusion
Alight believes diversity should be visible, valued, and sustained throughout the organization.

And we're committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve.

As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement.

Diversity Policy Statement

Alight does not discriminate against anyone based on sex, gender, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.

In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship.

Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.