Delivery, Entry Level - Granada, España - Alight

Alight

Empresa verificada

Granada, España

hace 2 semanas

Publicado por:

Isabel García

beBee Recruiter

Descripción

Summary:

To contribute and be part of the team responsible for the support and execution of payroll and/or data management/customer services activities, ensuring that output is accurate and on time. Your responsibilities may be focused on payroll and/or customer services and you will be flexible supporting either as or when required
Main Responsibilities

Where applicable support Payroll(s) so they are delivered as per the agreed processing calendar(s) and to the agreed KPIs
Where applicable ensure Data Management is performed accurately and on time
Ensure Tickets and Calls are responded within SLA timescales and to a high standard
Follow Detailed Working Instructions (DWIs) and highlight any gaps/inconsistencies in the documentation
Working knowledge of systems and tools to perform daily tasks
Ability to recognize and deal appropriately with sensitive and confidential information
Successful completion of all learning objectives
All system issues/defects are reported correctly, and tickets are logged with the necessary details and evidences so Application Services and/or Products can investigate
Time Recording to be completed accurately and on time
ALIGHT Security Standards are understood and adhered to
Contribute to team meetings and raise any issues immediately to your Service Manager
Ensure you are up to date with all ALIGHT HR announcements
Participates in projects as needed and assigned

REQUIRED EXPERIENCE
Professional / Job Experience

Basic understanding of MS Office tools such as Excel, Word, and PowerPoint
Flexibility to support a global and fast paced environment
Attention to detail
Excellent written and verbal skills
Selfmotivated and a willingness to learn

Education and Training

High School diploma or equivalent

Desired but not required:

Experience in customer service or working with HR and payroll data

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.