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    Courier Coordinator - Madrid, España - Just Eat Takeaway

    Just Eat Takeaway
    Default job background
    De jornada completa
    Descripción
    Estos son algunos de los ingredientes clave para la posición:
    • Preparar todas las herramientas de trabajo (motocicleta, móvil etc..) y zonas de partida de cada repartidor en cada turno;
    • Organizar y supervisar a los equipos de repartidores a lo largo de cada turno, manteniendo una comunicación fluida con ellos y el equipo local de Delivery;
    • Medir el rendimiento del equipo a través de las métricas operacionales correspondientes y llevando a cabo un seguimiento individualizado;
    • Mantener informado al City Operations Manager y al People Specialist de los incidentes y problemas que surjan en la operativa diaria aportando soluciones prácticas y creativas;
    • Asegurar el cumplimiento de las políticas de la empresa así como las guías operativas y de comportamiento;
    • Colaborar con las diferentes áreas en el cumplimiento de las métricas definidas;
    • Optimizar la operativa para asegurar la máxima eficiencia de los repartidores en los turnos;
    • Informar al People Partner para llevar a cabo todas las sanciones y/o procesos disciplinarios que se requieran;
    • Fomentar el compromiso y un buen ambiente de trabajo entre el equipo;
    Requisitos
    • Experiencia previa de al menos 1 año coordinando equipos, en sectores con alto volumen de actividad;
    • Capacidad analítica para evaluar el comportamiento de las métricas a nivel operacional;
    • Conocimiento sobre la optimización de rutas y patrones de éxito;
    • Habilidades excepcionales de liderazgo, comunicación interpersonal y resolución de conflicto;
    • Acostumbrado a trabajar bajo presión en entornos muy dinámicos;
    • Disponibilidad para trabajar los fines de semana y en turno partido;
    • Carnet de conducir y preferiblemente experiencia con moto;
    • Residencia en Madrid;
    En JET, tenemos esto de menú:
    • Contrato permanente;
    • Salario competitivo;
    • La oportunidad de trabajar en una empresa internacional, impulsada por la tecnología;
    • Una posición con espacio para la iniciativa y el desarrollo profesional;
    • Importantes beneficios sociales (tickets de comida; seguro médico privado; seguro de vida, descuentos en gimnasios y clases de inglés);
    • Vacaciones: 22 días laborables al año;
    • 15% de descuento de empleado en la app de Just Eat;

    #LI-AL1


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