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Las Rozas de Madrid

    Beca E-Commerce Customer Service Assistant - LAS ROZAS DE MADRID, España - POLIN ET MOI

    POLIN ET MOI
    POLIN ET MOI LAS ROZAS DE MADRID, España

    hace 4 días

    Default job background
    Prácticas
    Descripción

    Responsabilidades:

    • Atender consultas a través de nuestros canales de comunicación, como correo electrónico, llamadas telefónicas, chat online, entre otros.
    • Proporcionar asesoramiento sobre nuestros productos.
    • Procesar pedidos y realizar seguimiento de envíos.
    • Resolver cualquier inquietud o incidencia de manera efectiva y amable.

    Requisitos:

    • Excelentes habilidades de comunicación verbal y escrita.
    • Capacidad para trabajar en equipo.
    • Capacidad para resolver problemas de manera efectiva y manejar autonomía.
    • Dominio del idioma español e inglés (otros idiomas serán valorados).
    • Jornada completa y posibilidad de cubrir 5h fin de semana de por medio.
    • Valorable conocimiento en Zendesk y PrestaShop. En Polín, estamos buscando un perfil de atención al cliente para nuestro ecommerce, que pueda entender el espíritu único de nuestra marca y transmitirlo a cada una de nuestras clientas. Es esencial que entienda sus necesidades y sea capaz de brindar un asesoramiento adecuado.
    Buscamos una persona con empatía, excelentes habilidades de comunicación y la capacidad de comprender las necesidades de nuestras clientas.

    También, es importante que seas una persona motivada y con muchas ganas de trabajar, dispuesta a disfrutar de nuestro día a día en una empresa en constante crecimiento.

    Valoramos la capacidad de trabajar en equipo.

    Si te encanta la moda, tienes habilidades de comunicación y quieres formar parte de un equipo comprometido y apasionado, esperamos recibir tu currículum Estamos deseando conocerte


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