- Aportando Visibilidad sobre el cliente, su journey y factores que le envuelven no solo el momento actual sino también su evolución en el largo plazo.
- Impulsando la Velocidad con la que se adapta la organización a las necesidades de sus clientes, eliminando la latencia en la experiencia de cliente.
- Dotando de la Versatilidad necesaria para ser ágiles a los cambios en el contexto de mercado y de preferencias y necesidades de los clientes.
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Customer Engagment
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Senior Manager, Customer Engagement Technologies
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Galderma Barcelona, España De jornada completaWith a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans th ...
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Advisory Manager
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OMP Barcelona, EspañaYour challenge · "> Your team · As an Advisory Manager (OMP EU), you'll join the Delivery team, as part of the Customer Solutions organization. The Delivery team delivers the solution and assists customers before, during, and beyond implementation. Once the global design is a ...
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Sr HR Director EMEA
Encontrado en: Talent NL C2 - hace 1 día
Danaher Barcelona, España De jornada completaAt Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world's most complex health challenges. Our associates are involved ...
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Regulatory Manager, Clinical Trials Regulatory Management- Home-based, Europe
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SDi Digital Group Barcelona, EspañaPrepares and / or reviews regulatory documents to support clinical trial submissions. Independently provides regulatory support for complex projects and programs · RESPONSIBILITIES · Acts as a Clinical Trial Regulatory Manager (CTRM) on complex clinical trial projects or progra ...
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Client Services Representative
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Gartner Barcelona, España*Based in either Barcelona, Spain or Egham, UK* · About This Role · Research Engagement Services (RES) Specialists provide world-class service by engaging directly with clients, prospects and vendors to coordinate requests with Gartner Research & Advisory Experts. Successful Sp ...
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Security Risk Assessment Specialist
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Security Risk Assessment Specialist
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Client Success Associate
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Gartner Barcelona, EspañaAbout the role: · The Client Success team focuses on customer service and client retention versus business growth and development. Associates have an aligned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner ...
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Senior Client Success Manager
Encontrado en: Jooble UK O C2 - hace 1 día
Gartner Barcelona, EspañaSenior Client Success Manager - Global Enterprises - German Speaking · Egham, UK or Barcelona, Spain · About the role: · The Client Success team focuses on customer service and client retention versus business growth and development. Associates have an aligned portfolio of cli ...
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Client Success Associate
Encontrado en: Jooble UK O C2 - hace 1 día
Gartner Barcelona, EspañaAbout the role: · The Client Success team focuses on customer service and client retention versus business growth and development. Associates have an aligned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartne ...
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SMB Account Executive
Encontrado en: JobGet AU C2 - hace 1 día
Semrush Barcelona, EspañaJob Description · Hi there · We are Semrush, a global IT company developing our own product – a platform for digital marketers. New stars are born here, so don't miss your chance. · This is our role · SMB Account Executive (Australia) for those who can find a common language w ...
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Web3 Community, Influencer Management and CRM Specialist
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Fabric Ventures Group Barcelona, EspañaDo you want to be part of a fast-growing web3 startup? · EtherMail is the leading web3 email Platform building the bridge between web 2.0 and web 3.0 and bringing full inbox ownership, control, and sovereignty back to users. We aim to redefine digital messaging by seamlessly int ...
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Technical Product Specialist- Arabic Speaking
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Technical Product Specialist
Encontrado en: Jooble ES C2 - hace 1 día
dynaTrace software GmbH Barcelona, EspañaRespond to product inquiries and provide assistance to customers via chat (primary), email, web conference, and phone. · Provide customers "micro consulting" engagements with their deployment, configuration, problem triage, and troubleshooting of Dynatrace's software intelligenc ...
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Technical Product Specialist- Arabic Speaking
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Dynatrace Software Gmbh Barcelona, EspañaRespond to product inquiries and provide assistance to customers via chat (primary), email, web conference, and phone.Provide customers "micro consulting" engagements with their deployment, configuration, problem triage, and troubleshooting of Dynatrace's software intelligence pl ...
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Technical Product Specialist- French Speaking
Encontrado en: Buscojobs ES C2 - hace 1 día
Dynatrace Software Gmbh Barcelona, EspañaRespond to product inquiries and provide assistance to customers via chat (primary), email, web conference, and phone.Provide customers "micro consulting" engagements with their deployment, configuration, problem triage, and troubleshooting of Dynatrace's software intelligence pl ...
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Programme Advisor
Encontrado en: Talent FR C2 - hace 6 días
GUS Germany GmbH Barcelona, España De jornada completaYour Responsibilities · Programme Advisors are responsible for promoting BSBI's programme portfolio to potential students over the phone and via e-mail, forming a vital and integral part of the sales team. The purpose of the role is to manage the pipeline of students from initia ...
Customer Engagment - Barcelona, España - NTT DATA
Descripción
Customer Engagement es el medio por el cual una empresa crea una relación con su base de clientes para fomentar la lealtad y el conocimiento de la marca.
Gartner define customer experience como "las percepciones del cliente y los sentimientos relacionados causados por el efecto puntual y acumulativo de las interacciones con los empleados, sistemas, canales o productos de un proveedor".
Los proyectos de Customer Engagement permiten trabajar sobre las 3Vs de la gestión de la relación con los clientes:
Los proyectos de Customer Engagement transforman los procesos de las compañías, reflejando lo que son y cómo quieren conectar con sus clientes, partners y empleados; redefinen "su esencia".
Beneficios
Evolución y crecimiento
Te ayudamos en tu desarrollo integral, lo que quiere decir que haremos que seas mejor profesional cada día, además de mejor persona, porque nuestros equipos destacan por su calidad humana, sus valores y principios. Ofrecemos diferentes alternativas de carrera para guiar tu desarrollo en función de tus intereses y motivaciones.
Innovación
No nos conformamos con lo establecido. A través de la innovación, anticipamos los desafíos que tenemos por delante, te ayudamos a cumplir tus objetivos y creamos un futuro más brillante para la sociedad. Utilizamos las tecnologías más disruptivas para impulsar la transformación digital : IoT, blockchain y EPR.
Be flex
Organízate cómo quieras: Somos una de las únicas compañías dónde seguimos trabajando en remoto, porque los cambios suceden por algo y en NTT DATA podrás elegir el modelo de trabajo que más se adapte a tu día a día, presencial, híbrido o remoto.
