-
Service Specialist
hace 1 semana
Konecranes EspañaSeleccione la frecuencia (en días) para recibir una alerta: Crear alerta · Tiempo completo / Tiempo parcial: Tiempo completo · Tipo de lugar de trabajo: Servicio de campo · En Konecranes, creemos que una buena experiencia del cliente se consigue gracias a las personas que hay ...
-
Customer Service Specialist
hace 1 semana
International Paper Madrid, EspañaDescripción: · Customer Service Specialist · Ubicación : · Madrid · Departamento/Área: · Customer Service · Las Funciones Que Realizarás · Ser un líder en Seguridad y promotor de Avanzando con el Estilo IP. · Recibir pedidos de clientes. · Ingresar los pedidos de lo ...
-
Customer Service Specialist
hace 1 semana
Nateevo Madrid, EspañaNATEEVO sigue creciendoBuscamos a un/aCustomer Service que nos ayude a seguir impulsando nuestro negocio, con al menos 2 años de experiencia en atención al consumidor, calidad y resolución eficiente de problemas.NATEEVO, empresa deGrupoVASS, se construye desde elTALENTO, con equi ...
-
Customer Service Specialist
hace 4 días
ITERATION MOBILE S.L Madrid, España De jornada completaÚnete a nuestro equipo y contribuye al crecimiento de Radarbot · Buscamos una persona entusiasta, con iniciativa y un afán de aprendizaje constante para fortalecer nuestro departamento de Atención al Cliente. · En Radarbot, valoramos la diversidad y la riqueza que aporta trabaja ...
-
Customer Service Specialist
hace 1 semana
International Paper Villalbilla, EspañaCustomer Service Specialist · Ubicación : · Madrid · Departamento/Área: · Customer Service · Las Funciones Que Realizarás · Ser un líder en Seguridad y promotor de Avanzando con el Estilo IP. · Recibir pedidos de clientes. · In ...
-
Customer Service Specialist
hace 1 semana
International Paper Villalbilla, EspañaCustomer Service Specialist · Ubicación: · Madrid · Departamento/Área: · Customer Service · Las Funciones Que Realizarás · Ser un líder en Seguridad y promotor de Avanzando con el Estilo IP. · Recibir pedidos de clientes. · Ingresar los pedidos de los clientes en el sistema ER ...
-
Services Specialist
hace 4 días
GE Vernova Madrid, España Paid WorkJob Description Summary · All activities providing the necessary support on pre- and post-contractual administration & management , Terms & Conditions of the contract and the Management of claims. Also involves definition, management, and execution of risk modeling activities in ...
-
Technical Service Specialist
hace 4 días
Abbott Laboratories Madrid, España De jornada completaAbout Abbott · Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology. · Working at Abbott · At Abbott, You Can Do Work That Matters, Grow, An ...
-
Technical Service Specialist
hace 1 semana
Abbott Laboratories Comunidad de Madrid, EspañaTechnical Service Specialist - Melilla page is loaded · Technical Service Specialist - Melilla · Apply locations Spain - Madrid time type Full time posted on Posted 7 Days Ago job requisition id JOB DESCRIPTION: · About Abbott · Abbott is a global healthcare leader, creating ...
-
Customer Service Specialist
hace 1 semana
Wknd EspañaCustomer Service Specialist - Finnish speaking If you're looking to enter a rewarding industry where you can truly have a career and grow as a professional, this might the role for you · We usually respond within a week · Intro · At the WKND we create and fully manage premium i ...
-
Service Level It Specialist
hace 1 semana
Banco Santander Sa Madrid, EspañaService Level IT Specialist - Santander Digital Services page is loaded Service Level IT Specialist - Santander Digital Services Apply locations Boadilla del Monte time type Full time posted on Posted 7 Days Ago job requisition id Req Service Level IT Specialist - Santander Digit ...
-
Technical Service Specialist
hace 6 días
Abbott Laboratories Madrid, EspañaTechnical Service Specialist - Melilla page is loaded · Technical Service Specialist - Melilla · Apply locations Spain - Madrid time type Full time posted on Posted 2 Days Ago job requisition id JOB DESCRIPTION: · About Abbott · Abbott is a global healthcare leader, creating ...
-
Technical Service Specialist
hace 1 semana
Abbott Laboratories Madrid, EspañaTechnical Service Specialist - Melilla page is loaded Technical Service Specialist - Melilla Apply locations Spain - Madrid time type Full time posted on Posted 7 Days Ago job requisition id JOB DESCRIPTION: About Abbott · Abbott is a global healthcare leader, creating breakthro ...
-
Technical Service Specialist
hace 2 días
Abbott Laboratories Madrid, EspañaTechnical Service Specialist - Melilla page is loaded Technical Service Specialist - Melilla Apply locations Spain - Madrid time type Full time posted on Posted 2 Days Ago job requisition id JOB DESCRIPTION: About Abbott · Abbott is a global healthcare leader, creating breakthro ...
-
Service Level IT Specialist
hace 1 semana
Banco Santander SA Comunidad de Madrid, EspañaService Level IT Specialist - Santander Digital Services page is loaded · Service Level IT Specialist - Santander Digital Services · Apply locations Boadilla del Monte time type Full time posted on Posted 7 Days Ago job requisition id Req Service Level IT Specialist - Santander ...
-
Technical Service Specialist
hace 1 semana
Abbott Laboratories Madrid, EspañaTechnical Service Specialist - Melilla page is loaded Technical Service Specialist - Melilla Apply locations Spain - Madrid time type Full time posted on Posted 2 Days Ago job requisition id JOB DESCRIPTION: About Abbott Abbott is a global healthcare leader, creating breakthrough ...
-
Customer Service Specialist
hace 4 días
Traka (Assa Abloy) EspañaCustomer Service Specialist · Can you bring an innovative eye to our customer experience? Join our team in Cornellà de Llobregat, Spain, and enjoy a collaborative culture that empowers you to build a career you can be proud of. · What you would do as our Customer Service Specia ...
-
Technical Service Specialist
hace 5 días
Abbott Madrid, EspañaAbout Abbott · Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology. · Working at Abbott · At Abbott, You Can Do Work That Matters, Grow, ...
-
Technical service specialist
hace 1 semana
Abbott Laboratories Madrid, España De jornada completaTechnical Service Specialist - Melilla page is loadedTechnical Service Specialist - MelillaApplylocationsSpain - Madridtime typeFull timeposted onPosted 2 Days Agojob requisition id JOB DESCRIPTION:About AbbottAbbott is a global healthcare leader, creating breakthrough science to ...
-
Technical Service Specialist
hace 2 semanas
Abbott Madrid, España Paid WorkAbout Abbott · Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology. · Working at Abbott · At Abbott, You Can Do Work That Matters, Grow, And ...
Customer Service Specialist - Madrid, España - Iata Consulting
Descripción
Employment Type:
Fixed Term Contract
Contract Duration:
About the team you are joining Reporting to the Manager, Customer Service, the incumbent will be responsible for all front-line Customer Services (CS) activities handled by IATA's Customer Service Center (CSC) based in Madrid.
What your day would be like Assist customers across multiple channels;Attract potential customers by answering product and service questions and suggesting additional information;
Follow up on pending/overdue payments;
Handle enquiries, requests, subscription activations and communication distribution requirements;
Maintain customer records by updating CRM;
Support Business Continuity Plan requirements;
Update job knowledge by attending training & educational opportunities;
Accomplish customer service and organization mission by completing related results as needed;
Identify and escalate improvement opportunities;
Track self-performance and act responsibly towards the achievement of the overall team targets;
Champion for process/project support;
Assist customer recoveries by explaining procedures; forward required solutions/adjustments;
Support any other tasks as required by the Manager, Customer Service.
We would love to hear from you if you have 1-3 years of relevant experience in front office departments;
Excellent interpersonal skills and ability to communicate effectively with internal/external stakeholders at all levels from different cultures and backgrounds;
A strong sense of Customer Service ethics according to IATA's corporate philosophy and values;
Strong CRM knowledge and proficiency in MS Office and other IT related matters;
A result driven personality and integrity;
A proactive approach to problem solving;
Ability to work as a strong team player in a dynamic, multi-cultural, fast paced and highly demanding environment while being organized to deliver on tight deadlines;
Fluency in written and spoken English and French or German is mandatory; fluency in any other European language would be an advantage;
Flexibility to work on bank holidays.
Competencies:
Customer Focus, Relationship Building, Learning Agility, Driving and Achieving Results, Attention to details, Team Work, Cultural Intelligence, Communication Skills
Travel Required:
N
Diversity and Inclusion is one of our key priorities and we want to role model it.
We are committed to building a team that represents a variety of backgrounds, perspectives and skills in which you can contribute at your best and be who you are.
The more inclusive we are, the better we will be able to thrive to represent, lead and service the airline industry.
If there is anything we can do to create a more comfortable interview experience for you, please let us know.
Learn more about IATA's role in the industry, our benefits, and the team at iata/careers/ . We are looking forward hearing from you#J-18808-Ljbffr