- Demonstrate core revenue management philosophies
- Be the interface between Engineering/Data Science & the client during system integration phase
- Drive increase in renewal rates and reduce churn
- Expand our revenue in accounts through cross-sell and up-sell
- Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores
- Drive new business growth through greater advocacy and referenceabilities.
- Charting the course of customer interactions and touchpoints to enhance understanding and engagement. Map customer journey
- Standardize Interventions for Each Point in Journey: Implementing consistent and effective actions tailored to each stage of the customer journey to ensure satisfaction and progress.
- Identify Opportunities for Continuous Improvement: Proactively seeking out areas for enhancement across all stages of the customer lifecycle to drive ongoing success and satisfaction.
- Empower customers with knowledge and skills for success.
- Provide unparalleled assistance and problem-solving.
- Nurture ongoing partnerships and loyalty.
- Recommend opportunities for expanding benefits and value.
- Cultivate a community of enthusiastic supporters and ambassadors
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Associate Director Project Management
hace 4 días
Schlesinger Group Barcelona, EspañaDie Schlesinger Group ist seit nahezu 50 Jahren ein führender Dienstleister für quantitative und qualitative Marktforschung mit insgesamt 23 Standorten in der USA und Europa. In Deutschland sind unsere Standorte in zentraler Lage in Berlin, Frankfurt am Main und München. Unsere K ...
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Associate Director
hace 3 días
AstraZeneca Barcelona, España**Job title**:Associate Director - R&D Data Governance** · **Macclesfield, Gothenburg, Warsaw, Barcelona** · **Competitive Salary + Benefits** · **Be empowered to be innovative and creative where difference is valued** · Join a place built on innovation and creativity. Where diff ...
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Associate Director/director Integrated
hace 18 horas
AstraZeneca Barcelona, España**Associate Director / Director Integrated Bioanalysis - Cell and Gene Therapy Strategic Lead** · **Location: Either Gaithersburg, Boston, Gothenburg, Barcelona** · **Bold Game-changers. Push the boundaries of science. Confidently break new ground. **Are you ready to work at a gr ...
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Associate Director, Epidemiology
hace 1 día
Alexion Pharmaceuticals,Inc. Barcelona, EspañaLocation: Barcelona, Spain · Job reference: R-186094 · Date posted: 12/01/2023 · **This is what you will do**: · The Associate Director, Epidemiology is a high-level strategic and scientific role accountable for developing, coordinating, and executing cutting-edge, effective, and ...
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Associate Director Biostatistics
hace 3 días
Proclinical Barcelona, EspañaProclinical are recruiting for an individual to join a pharmaceutical corporation. This role is on a permanent basis. The opening position is for a Biostatistics Associate Director. · **Responsibilities**: · - Oversee project progress and guarantee proper resource allocation for ...
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Associate Director, Bioinformatics
hace 1 semana
AstraZeneca Barcelona, España**Job Title: Associate Director, Bioinformatics**: · **Location: Barcelona Spain** · **Introduction to Role**: · Are you a seasoned professional in the field of bioinformatics/computational biology and immuno-oncology? Do you have a curiosity about deciphering complex omics datas ...
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Associate Director, HR
hace 1 semana
Gartner Barcelona, España**Description**: · **About this role**: · The Associate HR Director is responsible for providing HR consultation to one or more global and/or regional BU leadership teams. This individual drives the implementation of business unit specific HR programs and strategies. They will id ...
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Associate Director of Engineering
hace 1 semana
AstraZeneca Barcelona, España**Associate Director of **Engineering** · **Barcelona (ESP), **Gothenburg (SWE), Cam**bridge (UK),** Gaithersburg (**US), **Toronto (**CAN)** · **Competitive Salary + Benefits** · **Make a more meaningful impact to patients' lives around the globe** · Here you'll have the opportu ...
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Associate Art Director
hace 4 días
Socialpoint Barcelona, EspañaJob reference · - Company Name · - Socialpoint · - Salary · - Competitive · - Location · - Barcelona, Spain · - Country · - Spain · - Industry sector · - Art · - Job start date · - ASAP · - Posted date · - 23/01/2023 · - Experience Level · - Not specified · - Job type · - Permane ...
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Associate Director, Digital
hace 1 semana
AstraZeneca Barcelona, España**Typical Accountabilities, what you will be doing**: · - Provide and be responsible for the medical and scientific input to the device and/or digital program's design and development · - Contribute to developing clinical device and/or digital documents, such as hazard assesssmen ...
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Associate Director, Scientific Communications
hace 3 días
Alexion Pharmaceuticals,Inc. Barcelona, EspañaLocation: Barcelona, Spain · Job reference: R-199712 · Date posted: 05/15/2024 · **Associate Director, Scientific Communications Excellenc**e** · The Associate Director (AD) of Scientific Communications Excellence is responsible for ensuring operational excellence of activities m ...
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Statistical Programming Associate Director
hace 1 semana
Morgan Philips Executive Search Barcelona, EspañaWe are recruiting Statistical Programmer to support our growing Early stage Cardiovascular, Renal & Metabolism portfolio at a Statistical Programming Associate Director level. · **What you'll do**: · The Statistical Programming Associate Director provide Statistical Programming s ...
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Statistical Science Associate Director
hace 3 días
AstraZeneca Barcelona, España**Short role description** · The Statistical Science Associate Director has sufficient experience working as a statistician in the pharmaceutical industry to independently perform and lead statistical work within a project, an indication within a more complex project or be recogn ...
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Associate Director, Translational Medicine
hace 3 días
AstraZeneca Barcelona, España**Associate Director, Translational Medicine, Oncology: Breast cancer** · **Locations**:Boston, US or Barcelona** · At **AstraZeneca**, we work together across global boundaries to make an impact and find answers to challenges. We do this with the utmost integrity even in the mos ...
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Associate Director, Document Management
hace 1 semana
AstraZeneca Barcelona, EspañaThe **Associate** **Director, Document Management **is a member of the Business Process Management and Optimisation (BPMO) Document Managers team, and is responsible for control, security, accessibility, development and timely delivery of process related documents for the clinica ...
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Associate Director Clinical QA
hace 1 semana
Novartis Barcelona, España6.2million That's the number of patients we reached through access-to-medicine approaches in 2021. · - We have received more product approvals in the past 12 years in the US and EU than any other healthcare company, and 21+ breakthrough therapy designations from the FDA. Today we ...
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Accounting & Reporting Associate Director (They
hace 5 días
Glovo Barcelona, España**Accounting & Reporting Associate Director (They, She, He)** · **Not your usual app**. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supe ...
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Associate Director, Vendor Management
hace 3 días
AstraZeneca Barcelona, España**About AstraZeneca** · AstraZeneca is a global, innovation-driven BioPharmaceutical business that focuses on the discovery, development and commercialisation of prescription medicines for some of the world's most serious disease. But we're more than one of the world's leading ph ...
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Associate Director Of Sales
hace 1 semana
Melia Hotels International Barcelona, España"El mundo es tuyo con Meliá" · Entrar en Meliá es emprender un viaje sin fronteras porque las posibilidades de crecer y formarse aquí son infinitas. Es saber que el mundo es tuyo y que puedes trabajar en muchos países. Y todo con la sensación de que formas parte de una gran fami ...
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Associate Director, Marketing Services
hace 1 semana
Gartner Barcelona, España**Description**: · As the Associate Director of Marketing Services, you are responsible for leading an international team of Conversion Rate Optimization (CRO) designers dedicated to building high performing pay-per-click (PPC) landing pages. You will play a pivotal role in scali ...
Associate Director - Barcelona, España - RateGain
Descripción
Exploring the roleWe are looking for an experienced Customer Success professional, knowing Spanish language, to drive success for our customers in Europe and Latin America and drive massive value from our service. This role includes responsibilities in Customer Success (on-boarding, support, services, adoption), Account Management (advocacy, retention, strategic consulting) and outcomes (renewals, up-sell).
Job Responsibility / How Your Day Will Look Like