Lara Grangel

Experience with giving customer references and working with a wide range of clients from different backgrounds

SAP – Reference Program Manager 

• Managing relationships with SAP’s reference program members and principal clients internationally
• Managing databases and exchanging accurate information of various software solutions and applications to assigned clients
• Organising reference activities (roundtables, conference events, video-conferences) to ensure current and future clients have the opportunity to build new relationships with other companies in various industries
• Collaborating with marketing, sales and customer success teams that are operating internationally

NHS Pharmaceutical services – Medicine Management Technician

• Actively engaging with patients and providing recommendations about new pharmaceutical products in the market 
• Turning technical instructions to understandable content for patients to follow their medication intake
• Maintaining relationship with patients and doctors to follow-up any changes in medication or dose
• Being first point of contact for patients and GP surgeries for any enquire of customers’ medication
• Building relationship with patients and researching commercially available medication; contacting suppliers for medication availability and communicating updates to patients  
• Understanding and devising different web IT software applications for clinical database management use; informing pharmacists and doctors of any issues with the software system in a timely manner, always keeping up-to-date patients’ clinical and medicine information 

EuroScience Open Forum – Events’ organiser 

• Organise large scale research events and outreach activities, assisting with events’ preparation and inventory planification
• Mastering knowledge of several outreach programs
• Providing recommendations to visitors; writing content for annual magazines and social media 
• Establish international network with collaborators from different disciplines to build positive relationships and organise public events for multidisciplinary events at Manchester Museum
• Researching and identifying possible group of visitors and actively engaging with the public informing about upcoming events 

Clear Channel UK – Technical Administrator 

• Assisting in the implementation of digital advertising projects in various regions within the UK region and Europe; communicating project up-dates to different departments, from sales to portfolio and marketing
• Contacting regulatory organisations to get information on how to apply for planning applications and obtain agreements
• Managing Enterprise Asset Management and AX operations systems; creating work orders, taking purchase orders, updating operations and prices
• Maintaining all information in databases using Enterprise Asset Management software
• Reviewing that all necessary health and safety documentation is prepared on time and uploaded in the system within the set deadline

Bachelor's of Science