- 10+ years of IT services, including significant direct experience of services roles within external IT services providers
- Broad understanding of typical enterprise applications and IT infrastructures including public and on-premises cloud, including but not limited to Oracle technologies
- Experience of working in a services presales role within an IT services provider
- General experience in IT services, service operations and service management, including managed services/outsourcing
- IT project and programme management experience, including transformation, migration and solution deployment projects
- Commercial and contract management, including construction and negotiation of pricing and custom contracting for complex service offers
- Sales and complex deal negotiation
- Architecting, implementing and delivering complex service solutions for a range of mission critical IT environments
- Consulting and trusted-advisor roles within major customer organisations in relation to IT services
- Proven ability to construct and deliver compelling presentations and propositions audiences
- Driving multiple IT services bids in parallel
- To identify, foster and define Oracle CSS services solutions for specific customer opportunities and assist in the sale alongside the CSS sales representative
- Work with the customer, CSS management and the xLoB account teams to: Understand the customer's business and IT strategic requirements and identify large scale CSS opportunities to assist the customer achieve its strategic goals Gather and assess customer needs, both business and technical and translates these into CSS service solutions Build and lead virtual teams associated with these large scale opportunities
- Effectively communicate with customers to be able to articulate both the high level principles and detail of all service components in a proposed customer solution
- Build customer loyalty through achieving a trusted advisor relationship
- Work proactively to build and leverage an effective and extensive network across Oracle xLoBs – be seen, respected and in demand across Oracle as a high value asset and an SME in service solutions
- Collaborate effectively internally and externally to ensure effective service solution design and development
- Drive compelling proposals, presentations, and other customer and internal communications and discussions during opportunities
- Drive service solution costing & pricing associated with specific opportunities and ensure that service solutions proposed are appropriately shaped to meet the commercial and contracting requirement of Oracle
- Demonstrate a strong understanding of the IT services competitive marketplace
- Work with disparate groups including, but not limited to, sales, delivery, customers, risk management, business development, contracts, commercial, product management
- Work with CSS delivery throughout the sales cycle to ensure a smooth transition from sales to delivery
- Navigate Oracle internal tools and processes to effectively participate and enable CSS sales
- Transfers knowledge to other participant roles on the deal, account teams, delivery and across the CSS Service Solution Architect community
-
Solution Architect
hace 1 semana
Capgemini Barcelona, EspañaHola Somos CAPGEMINI · Tenemos la gran suerte de trabajar en un sector que lidera la evolución hacia un futuro sostenible e inclusivo. La **TECNOLOGÍA **. El catalizador de tantas soluciones que necesitamos ahora más que nunca. · Somos PERSONAS en todo el mundo unidas por una mis ...
-
Solution Architect
hace 4 días
ESCA Barcelona, EspañaВакансія: Юрист · Місце роботи: Барселона, Іспанія. Робота в офісі (не віддалено) · Компанія зі сфери судового арбітражу шукає штатного юриста зі спеціалізацією у кримінальних та господарських процесах України. Кандидат повинен бути знаючим, досвідченим та маючим глибокі знання в ...
-
Solution Architect
hace 2 semanas
ESCA Barcelona, EspañaSolution Architect, релокейт до #Барселони #5-7к$ · Холдинг відкриває новий напрям - тому це по факту стартап - cудово - арбітражне програмне забезпечення з веб -інтерфейсом. · Офіційне працевлаштування. · Вимоги: · досвід роботи Solution Architect від 3 років. · Досвід у роботі ...
-
Hae643 | Senior Solution Architect
hace 5 días
Pearson Barcelona, EspañaNuevos anuncios de trabajo a su correo electrónico Puede elegir entre una amplia gama de trabajos: nuestro objetivo es ofrecer una selección lo más amplia posible Déjenos enviar nuevos anuncios por correo electrónico Sea el primero en responder a las nuevas ofertas de empleo Todo ...
-
Hae643 | Senior Solution Architect
hace 3 semanas
Pearson Barcelona, EspañaNuevos anuncios de trabajo a su correo electrónicoPuede elegir entre una amplia gama de trabajos: nuestro objetivo es ofrecer una selección lo más amplia posibleDéjenos enviar nuevos anuncios por correo electrónicoSea el primero en responder a las nuevas ofertas de empleoTodos lo ...
-
Hae643 | Senior Solution Architect
hace 3 semanas
Pearson Barcelona, EspañaNuevos anuncios de trabajo a su correo electrónico Puede elegir entre una amplia gama de trabajos: nuestro objetivo es ofrecer una selección lo más amplia posibleDéjenos enviar nuevos anuncios por correo electrónicoSea el primero en responder a las nuevas ofertas de empleoTodos l ...
-
Solution Architect
hace 2 semanas
Zurich Insurance Company Barcelona, EspañaOur opportunity · Are you ready to take charge and make an impact? We are seeking an exceptional Solution Architect for our Digital Agent Distribution initiative to join our dynamic team. If you are a doer, a problem solver, and a tech enthusiast who thrives in a fast-paced envi ...
-
Solutions Architect
hace 23 horas
MongoDB Barcelona, EspañaMongoDB is growing and gaining adoption rapidly across the globe with the most demanding and innovative companies and development teams in enterprise software. · We are looking for passionate technologists to join our Solution Consulting organization, to support our Customer Org ...
-
Solution Architect
hace 1 semana
NTT DATA Barcelona, España A tiempo parcialJob Description · Solution Architect (f/m/d) · Full or part time · EmpoweringYou – to break new ground · As NTT DATA Business Solutions, we are more than just a company. We are a team of innovative and passionate people who specialize in creating value-added SAP solutions and gu ...
-
Senior SAP Solution Architect
hace 1 mes
Almato Iberia Barcelona, España De jornada completaEstamos buscando un talentoso y experimentado Arquitecto de Soluciones SAP para unirse a nuestro equipo dinámico. Como Arquitecto de Soluciones SAP, serás responsable de diseñar, implementar y gestionar soluciones SAP de extremo a extremo que satisfagan las necesidades comerciale ...
-
It Solution Architect
hace 1 semana
Michael Page Barcelona, EspañaIT Solution Architect (Cloud Projects) en hibrido.Perfil buscado (Hombre/Mujer) Analyze design and provide support in the implementation of IT solutions in alignment with business strategies. Project Management (cloud projects). Interdepartmental collaboration Working closely wit ...
-
Solution Architect
hace 1 día
Amazon Barcelona, EspañaSolution Architect - People with Disability (PWD)Job ID: | AWS EMEA SARL (Spain Branch) · "This position is only available to candidates who hold a Certificado de Discapacidad issued by the Administration in Spain, pursuant to Royal Decree 1/2013, Nov 29, approving the Spanish Pw ...
-
Solution Architect
hace 1 semana
Istituto Marangoni Barcelona, EspañaSolution Architect - SAP FI · Barcelona · Barcelona, Catalunya, ES As Solution Architect you are responsible to collaborate with the Business Organization to design and implement effective and efficient business processes with the right level of standardization, harmonization a ...
-
IT Solution Architect
hace 1 semana
Michael Page Barcelona, EspañaIT Solution Architect (Cloud Projects) en hibrido. · Perfil buscado (Hombre/Mujer) · Analyze design and provide support in the implementation of IT solutions in alignment with business strategies. · Project Management (cloud projects). · Interdepartmental collaboration Working cl ...
-
Solution Architect
hace 1 semana
Vtex Barcelona, EspañaAbout the teamThe Customer Experience team is the primary interface between VTEX and the customer. It uses every communication channel to guide the client, as each interaction is an opportunity to share ecommerce expertise. The team's knowledge has to be one step ahead of the use ...
-
Solutions Architect
hace 1 día
TUI AG Barcelona, EspañaTUI Group is the world's number one integrated tourism business. Retail & Partner Integration is a global team within TUI technology responsible for supporting the B2B Business with travel agencies and online partner like online travel agencies or meta searchers with IT solutions ...
-
Solutions Architect
hace 1 día
TUI Barcelona, España· ABOUT THE JOB · As a SolutionArchitect, you are responsible for the creation of technology and organisational transformation activities and technology direction. · In collaboration with technology leaders including the Head of Architecture and other senior architects, you will ...
-
Solutions Architect
hace 3 días
Mongodb Barcelona, EspañaThe worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion ...
-
Senior SAP Solution Architect with German
hace 1 día
Datagroup Ag Barcelona, Españadel empleo · Estamos buscando un talentoso y experimentado Arquitecto de Soluciones SAP para unirse a nuestro equipo dinámico. Como Arquitecto de Soluciones SAP, serás responsable de diseñar, implementar y gestionar soluciones SAP de extremo a extremo que satisfagan las necesidad ...
-
Senior Solutions Architect
hace 1 semana
Two Circles Barcelona, EspañaSenior Solutions Architect – Generalist Location: based in London or Spain (advertised in both, 1 headcount) Must be able to speak English About Us: Two Circles is a data-driven sports marketing agency. We work with some of the world's biggest sports organisations – including the ...
Service Solution Architect - Barcelona, España - Oracle
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Descripción
Background:
Advanced Customer Support (CSS) is a business unit within Oracle that establishes long-term enhanced support and managed service relationships with many of Oracle's largest customers.
CSS Service Solution Architects (SSAs) are enhanced support and managed services presales subject matter experts. CSS SSAs work closely with the CSS sales teams during sales opportunities, interacting at senior levels within existing and new Oracle customers, using their deep experience of IT support and managed services to capture customer requirements, fully explore all potential options and build compelling service propositions. The SSAs are focused on service solutions for Oracle cloud, on-premises and hybrid engagements, including leading edge and complex custom requirements.
CSS SSAs typically have a proven track record in successful delivery of IT services for mission critical environments and are experienced in services presales scenarios. They possess broad-based expertise in the area of mission critical production operations, support and managed services, along with sound industry experience in areas such as IT infrastructure, database, applications and cloud technologies. CSS SSAs has experience in standard service management (ITIL, DevOps etc) and project management best practices.
In addition to broad-based experience of IT services and technologies, each individual SSA typically has a deep expertise in specific services or technology area, and acts as the subject-matter lead in those areas within the team.
The CSS SSAs should have experience of service commercial propositions with regard to pricing, approvals, legal and contracting.
All CSS SSAs have extremely strong customer facing presentation and interaction skills, are capable of engaging at senior management and C-level and articulating service and technology solutions in terms of business value and risk.
EXPERIENCE:
CSS SSAs has 10+ years of experience in relevant IT services, across a wide range of technologies and customer sectors.
A typical experience profile for successful individuals in this role would include most if not all of the following:
Career Level - IC4
RESPONSBILITIES: