Sales and Experience - Sevilla, España - CA Ventures

CA Ventures

Empresa verificada

Sevilla, España

hace 1 semana

Publicado por:

Isabel García

beBee Recruiter

Descripción

We are recruiting for a Community Assistant (CA) to join our team and play a key role within our on-site sales and student experience at Palm Studios, Seville.

The CA has the primary responsibility of building relationships with current and prospective residents of our Novel Student accommodation.

Reporting into the Property Manager, the CA will work with them to ensure all sales, events and local marketing goals for the building are met or exceeded.

The CA is a natural sales and people-person who has a knack for social media and other marketing initiatives.

CA Ventures provides best-in-class experiences for student residents living in our communities. We do this by putting people first—both our residents and our employees.

We believe in investing in our people through superb training and support, and opportunities for career advancement by growing throughout our portfolio.

Your Mission

Leasing

Comprehend and be able to explain the lease in its entirety
Comprehend and abide by the leasing policies and company standards
Maintain confidentiality in all job tasks as it pertains to staff and tenants
Know all amenities and features of the property and how to favorably compare them to the competition
Report to Leasing & Marketing Manager each day regarding leasing traffic, prospect objections, and effectiveness of marketing and sales strategies
Ensure that our CRM is kept up to date with all prospect information

Marketing & Events

Assist with the execution of local marketing campaigns
Attend local events that are related to housing or the general marketing of the community
Maintain a positive and professional relationship with every potential resident and guest in order to spread positive word of mouth

Property and Resident Relations

Promote a 'residents first' culture and ensure their expectations are met.
Communicate policies and procedures to residents
Address complaints and breaches of the residence code of conduct with residents and parents, gathering relevant evidence and preparing written outcomes. Escalate to the Property Manager where necessary.
Maintain a high standard of cleanliness and organisation in the show unit(s), tour route and leasing office, and common areas of the building.
Manage and communicate room cleans and reactive maintenance works.
Assist the Systems team with the management of the property management system, ensuring all data entered by the team is correct and viable.
Supervise onsite maintenance operations including planned preventative and reactive maintenance.
Supervise housekeeping operations to ensure that the site always remains presentable.
Implement and ensure that CAMS Standard Operating Procedures are adhered to by onsite staff and residents.
Work with the central team and local teams to ensure that a variety of fulfilling and relevant events are carried out regularly.

Your Track Record

Excellent customer service and relationshipbuilding skills required
Leasing and sales strongly preferred
Strong attention to detail
Positive and enthusiastic attitude
Passionate about creating a customerfocused environment for residents
Proactive nature and ability to work on own initiative

Your Style

Passionate to get the job done
True teamplayer eager to help drive the growth of the business
Selfmotivated and continuously demonstrating the ability to adapt, develop and learn
People person who thrives in a fastpaced environment

Salary:
Up to 18,500.00€ per year

Work Location:
In person