Reporting Analyst - Barcelona, España - Talent Search People
Descripción
Organization:
Our client based in Barcelona, is a leading contact centre serving customers in 30 countries in more than 60 languages.
Function:
- Your main responsibilities will be:
- Extract and analyze quantitative data from systems and report on workers to present to client.
- Organize data structure to create and design tools and reports by automating report templates.
- Send reports on a regular and timely basis.
- Identify trends, areas of opportunity and obstacles to provide excellent service.
- Maintain uptodate all reports, dashboards, formats and links that provide information on operational and customer patterns.
- Maintain and create tools to facilitate queries (Access and Excel).
Requirements:
- We need:
- English skills advanced
- High level of Excel and Acces desirable
- VBA language and Power Query
- PowerBI programming desirable
- Desirable knowledge in SQL programming, Business Objects, Qlikview.
- Professional and method competence (Problem solving).
- Organization of work (Target orientated and Tolerance to the pressure).
- Analytic and Resolute orientation
What we offer?:
- We offer:
- Company Contract.
- Fulltime: 39 hours per week. The contract is from Monday to Friday so sometimes you will have to work on the weekends. Morning shift 9h to 18h.
- Modern work environment at an attractive location with excellent public transport connections.
- An international environment employing people from different nationalities and cultures.
Do you need +info?:
Carlos Sola ext 116
Más ofertas de trabajo de Talent Search People
-
Regulatory Affairs Junior
Barcelona, España - hace 2 días
-
Perfil Data
Barcelona, España - hace 1 semana
-
Market Analyst with a Native Level of German
Madrid, España - hace 4 días
-
Customer Service Representative con Español e
Barcelona, España - hace 1 semana
-
Enfermeras/os o Fisioterapeuta
Toledo, España - hace 1 semana
-
Front Office with a Fluent Level of Spanish and
Barcelona, España - hace 1 semana